Forward2Me

Everything went smoothly from packages being delivered to the warehouse and being stored to finally repackaging and being delivered overseas.
Will definitely use them again in the near future!

The service was very good. I was able to get the purchased item in Japan and receive them at home. Smooth process and tracking of the shipment. Good service!

Registration is very simple, as is the process. Everything is explained and traceable. The order worked wonderfully and the goods arrived with me. Thank you very much. I am very satisfied.

I was very skeptical at first, but once I read the reviews I felt a bit better about the whole process. The instructions were very informative and the entire procedure was very easy.

Great, highly recommend. If you need to get items and they will not ship to you directly because you live in another country that they do not ship to, this is you solution!

Your collaborator Girly (Preston) gave all the necessary information in a clear and actionable way, and also reacted quickly. So well done!

After receiving my shipment (E-Vapers and Coils) the shipment was put on HOLD, seemingly because it contained "dangerous goods" and "Unsure if can ship electronic cigarettes and parts".

Why would I order something which I knew was not possible to be shipped to the destination?

Anyway, I was alerted to this "problem" via email with "Alcohol Shipment" in the subject. This might have been a small oversight but it puzzled be nonetheless. I expect a company which doesn't anything other than shipping to be informed about restrictions (which were none in my case). Finally after 4 days being held and emails back and forth, everything seemed sorted and I was informed that a repacking was needed to which I immediately agreed. After the repacking status was updated, I could finally trigger the shipment, or so I thought. The flag "dangerous goods" which was still (falsely) set for my package prohibited the shipment to be triggered. After another day of emails back and forth (still showing "Alcohol Shipment" in the subject BTW) I could pay for the package which was then released.

In the end the package arrived safe and sound at it's destination which is nice, but there's definitely room for improvement in the way it's being handled.

Thanks to Forward2Me I was able to replace something I lost in a military move that I was very sad that I lost. The item was located on eBay only in the UK, but would not ship to the US but with Forward2Me I was able to.

Very nice, comely and quick assistance made me dread less from this new style of phoneless support s

Regilyn was very patient. I had difficulty navigating the site, Regilyn at the UK warehouse in Preston was very helpful and responded to my requests for assistance with amazing patience and tact.

I used this service to buy a 2022 build a bear werewolf brand new from the UK. As of 2023, it's been discontinued here in the USA and has been being sold for outrageous prices by scalpers on eBay- I'm talking over 100 dollars for a toy that started out costing 22 dollars. Absolutely ridiculous.

Using this service, I wound up paying about 50 dollars in all for my werewolf. Still expensive, but 50+ bucks cheaper than I would've paid for one from a scalper here. Not to mention, I got to make a wish on him and add a scent to him, rather than having to just deal with him smelling like someone's moldy basement.

The worst part of using this service was going without tracking. If you use it, GET THE TRACKING! It's well worth the peace of mind. I thought he got lost in the mail for a couple days there!

I at one point made a mistake on the website in adding the wrong tracking number to a declaration, and then tried to input a correct one... And both turned out to be wrong and unnecessary. I emailed their support and got a quick response from an agent called Honey. They deleted the incorrect entries for me in a heartbeat. I do wish that there was an option for users to delete those things themselves, but it was quick and easy enough to work with the system they currently have.

In all, I think this service is great! Just make sure to get tracking, and also make sure you get everything right when declaring the contents of a package.

Everytime I need help or in trouble, Aimee always give me a presise advices and her explanations are easy to follow.
I really really appreciate what Aimee did for me.

I am highly impressed in the manner in which this logistic company is doing the work for people like us who can sit in any part of the world and get the stuff delivered. Keep up the grt work

I used their services to order a mathmos lava lamp in Canada and although you have to expect it to get repackaged and pay about 150$ CAD in shipping, they are fast to proceed your item and ship it upon arrival at their warehouse and I received it in 3 days.

They are holding hostage my VERY EXPENSIVE GPU from Amazon, paid and bought with my money and NO REPLY from customer support to what the reason of the supposed 'potential fraud' is

THIS IS A PONZI PYRAMID DESIGNED TO TRAP GOODS PAID FOR BY DECENT PEOPLE

Legal action is on the way, in the meantime -

AVOID AVOID AVOID

The Customer service staff ( especially Nica) was very helpful and provided excellent service. Thank you Nica.
Extremely satisfied.
Regards to all the staff, blessing for this festive season.

My package hadn't arrived in my package inbox so I emailed customer support and Honey was able to assist me in sorting the problem. She was extremely helpful and easy to deal with!

An eBay item which is not to shipped to abroad by seller. As soon as arrived to foward2me address, the process began to work. DHL service can deliver the item within a week.

I bought a product in UK that could not be delivered directly to Germany. So I was looking for a way to find someone to do this for me. I searched the internet and found this company. Forward2me gave me an address in the UK to wich I could have my order sent.
Then everything worked reliably.
Since I hadn't expected my delivery to take so long to Germany, I was of course a bit skeptical and kept in touch with Forward2me.
They were always friendly and answered promptly, day and night. I would like to give a speciel mention to Aimee, wo always answered my questions with patience, put me at ease and gave me hope. It took a really long time because Royal Mail was on strike, but finally my delivery arrived in Germany after 17 days in transit. I was very happy when the postman gave me the package.
I can highly recommend this company, it is not particularly cheap, but the only way for me to have goods delivered from UK to Germany.
All in all I am very satisfied, and I want to thank all the stuff once again for doing a good job.
If necessary, I will gladly use this company to order again.

Very happy with the service GIRLIE provided! My service was fast and pleasant! More importantly, the request I made was fulfilled:-)

Thanks very much!

I ordered clothing items that arrived to F2M damaged. They assisted with the return with no charge. When I reordered the items they arrived very fast in perfect condition. Thank you!

- I had 15 items in the package
- The declaration of the goods do not allow to refernce to the item. So I was not able to give information to the custom, e.g. the bill corresponding to the item
- all letters were opened by forward2mee. HGow can you dare to open my letters
- the opened letters were closed by a wide adhesive tape, wich destroyed the stamps on the letters
- one item was declared as coins, but all items conatined stamps, so another discussion with the custom
- The Sending was nbot one package, but 15 big letters. So pollution and a lot of waste
- Very expensive
In summary: I will stop using forward2me.

I ordered 3 CBD vapes from the UK that cost less than 50 euros. First they said they cant ship them at all. Then after a week, when I finally explained to them that it's legal they said; okay we can BUT ONLY WITH DHL because it contains batteries. And they quoted me a price of over 50 euros, which is more than the items I ordered.

They have a shipping calculator on their website that has options with batteries to select for calculations, like smartphone, tablet and laptop. When you choose those items, it offers you a vast array of shipping options, not just DHL (which is the most expensive).

Other options are way cheaper and are the only reason I chose their services. If they really do not ship items with batteries with those services, they must disclose that there, in their shipping calculator.

This is FALSE ADVERTISING. And I have been going back and forth with them for 2 weeks now, not getting any real help, they only answer the questions that suit them and ignore the rest.

All in all, terrible customer service and false advertising leaves me feeling scammed for my money when I could have gone with other forwarding services who are transparent and fair to their customers. Do not recommend it at all.