Forward2Me

I ordered several things with AAA batteries that needed special handling. They replied to email support within a few hours each time and got me my shipment via DHL which could comply with dangerous goods regulations. It took less time for me to get my packages forwarded than it did waiting for all my packages to arrive.

I'm still learning about how the website works with some unfamiliar stufft that could happen with post services when you are a customer from overseas or when the seller don't do their work properly. Anyways, the customer support is really nice and helpful, It's the second time that I have Honey's assistance and I'm more than happy. She's really kind and patient with any inquiry you need.

It's getting more and more expensive using this service. I Paid £60+ for shipping for 3 light clothing(running pants and running shirt) not only that it was sent in a plastic bag which should only cost me less than £60+

I was so confused with the change that has happened at forward2me, I send a mail to get more info concerning my item and this wonderful person name JANE was very clear on her explanations and quick to reply my email. Thank you so much!

I had a fantastic experience, finalizing my shipment. Christine from Customer Support
Was so professional and patient it made me want to rave about this company. She guided me through the process, made it easy and pleasant, because of her support I will recommend this company to anybody that needs overseas shipping service,
Thanks Christine!
David

Forward2me service is my favorite in Germany. It is very nice that a separate service has appeared for customers to search for packages lost during delivery. Thanks to this search and the Honey manager, my parcel was found, which for some reason did not arrive at the warehouse. Thank you!

Looking for a forward packaging service was a little daunting…till I found forward2me! I actually signed up for another service but took one look at the site then bounced. LOVE how user friendly the site is and it's just fun to login and see package status. Plus great updates and customer service!

I'm a long-time customer, and forward2me really excels in what they do. I rarely leave a review about a post-purchase experience on a website, but this time I felt compelled to do it because these days it's not too often that we get the level of service that they provide. I'm just used their service to buy a print in Japan and we got the package in less than a week. Hard to believe but that's what they did. Highly recommended.

I rarely review things, but I wanted to review my experience here because I was skeptical. Could see potential for a scam very easily. But apparently not. My order (wallpaper) arrived at their warehouse, and it was packed, shipped, and arrived to me stateside within less than a week. The handling fee seemed quite reasonable compared to other companies I considered.

Girlie did a great job explaining the process and answering all my questions. They were very pleasant to chat with and I feel confident that the Germany warehouse will provide exactly the service I require.

It has been a great experience with Forward2me at uk wearhouse. REGILYN was very helpful and very patient while I tried explain my doubts. She even suggested me on what should i do from next time for saving. Would definitely suggest to everyone.:)

Ordered product from Italy and shipped to forward2me Germany. Systems seemed automated and I received notification when the package arrived in Germany. Unfortunately when I logged on to choose my shipping method they had for some reason classified my package as hazardous goods. It took over a week of back and forth including finding and providing documents from the manufacturer that show the product is not classified as hazardous goods. Ultimately it went to the warehouse manager for a decision and he released the package. I never got an explanation of why they classified the package as hazardous. So it turned into a 10 day unnecessary shipping delay. Package arrived successfully with FedEx Connect which was the cheapest option. So end result I was happy but would like to see them improve the process.

This service is great und uncomplicated. I only experienced some trouble because I chose TNT for shipment to Germany and they are fascinatingly $#*!ty. But I can't blame forward2me for that.
Thanks a lot and I am looking forward to the next time!

I had a question about shipping an item that had arrived at the warehouse. Honey promptly responded and resolved the issue. I always receive top notch support from Forward2me, and it keeps me coming back!

I used forward2me for the first time recently. Initially i was concerned that my parcel seemed to have delivery problems by the courier delivering to the forward2me warehouse in Brandenburg Germany.

I had no need to worry. After contacting customer services Chris an Aimee stepped in. Very quickly my package was located and i was kept updated on the progress throughout.
Thankfully my package is now on route to me,
Well done and a big thank you to the customer services Team,

I had to purchase differential bearings for my BMW from a UK company that did not ship direct to New Zealand. Forward2Me was recommended and they performed faultlessly. As a first time shopper I had a query with the process and my question was answered promptly and in full by a member of their customer service help desk. Great.

Had an issue with the courier where I had used an old warehouse address and when communicated back to forward2me they followed along the whole process until the package was correctly delivered to my inbox and also helped for it to get shipped almost immediately upon payment. I am very satisfied with the assistance. Recommend

I am planning to use for the very first time Forward2me but I had several questions about writing correctly the Japanese address provided me by Forward2me in my Amazon account. Kat responded very quickly and cleared all my doubts up. She was very kind and clear.

I used Forward2Me to purchase a golf bag not available in the United States. They were very quick with processing the item when they received it, and sent it out to me the next day. It was a little expensive, but the service was high quality. I would recommend them to anyone looking to buy something you are unable to get in your home country.

I definitely struggled a bit with the website and getting the invoice in (now know how to make an email into a pdf) so that's good! I definitely would recommend this site if you live outside of the UK. It definitely worked for me and the clothing came quickly from them once it was sent. They have good communication skills and are very helpful to getting you through the system. They are very reliable and for real so don't hesitate to use them. Good luck!

I notified this company 2 weeks ago did I did not get a notification for this particular tracking number. It was never investigated. So in the process it looks like they collected the item from the local station and then perhaps took the item home or gave it to another customer. According to Aimee, all tracking numbers from every parcel are logged in the system accordingly. The only problem is that this particular parcel was not logged into the system despite being collected buy a person. So in the process I am completely screwed and have lost my parcel with no follow-up or communication. Beware!

I feel like I'm getting delivered straight from the vendor. They received and are prompt to inform you on your parcel. I order shoes that arrive in bags, but Forward2Me consolidates it into a box for safer shipping. If you are quick to select what carrier you'd like, the are quick to get it shipped.

Very happy with how it was handled by the UK warehouse, even though it was a more complex delivery (it included some bottles of wine, so with more particular rules), and it was time-sensitive. Special thanks to Girlie, who help me to get quickly some last minute documents required for customs formalities!