Forward2Me

Their process is well thought out and has been integrated well into their website. My U. K. post address was clearly communicated and thus easy for me to understand, for foreigners located in other parts of the world, understanding another country's addresses isn't always straight forward, which could lead to other (shipping) problems when placing the order. The packed was received by them and forwarded to me within 24 hours. I received it within another 48 hours. Their price was fair. Shipping options were plentiful.
Other forwarders I used in the past were a nightmare and extremely expensive.
I wouldn't hesitate to user Forward2Me again or recommend their service to others.

I have recently had a problem with the shipping documents related to teh items received at my address, and Ms Aimee was very co-operative and helped solved my problem in a very short time. Thanks a lot for being so efficient!

I've been using them on a regular basis for the past year or so and the quality of service has been outstanding. The entire staff has been great, Mrs Laura C. From customer service most recently. Being a repeat customer consistency is key and now after a dozen or more orders with excellent service from them I'm confident it will continue. I was fully expecting some minimal damage with my previous order due to the size and quantity of fragile contents. That was not the case, it was prepared and packed superbly by Simon. I've dealt with other forwarding companies in the past so I speak from experience when I say F2me is the best.

I used forward2me couple times now, they are fast respond, quick delivery at fair price.

Their customer services is very helpful and thoughtful, they will provide solutions and suggestions.

They allow you to return back to the sender (provided with return shipping by sender) at a few bucks, very flexible to shoppers like me always changing my mind.

They use plenty forwarders at a very fair price, I always chose DHL, fast, reliable and effective. I tried few others, they are relatively high at price compared with forward2me, one even saying to me it's not possible to use DHL at such a price!

Love it! Highly recommended.

Carrier lost my parcel, supposedly delivered in a pickup store but i've went three days there and no luck finding it.
The UK tax free thing was a bit confusing so i didn't bother but i probably coud've dodged 35€ in taxes so there's that.

As the shipping costs were so high I asked customer service if they could make the packaging just 1 cm smaller on any side.
I said just 1cm.
Customer service replied that they had packed it as small as possible.
I believed the customer service reply and paid the shipping costs offered.
However, when I opened the box I received, there was more than 10 cm of space on top side.
In addition, the space contained a paper cushion.

Packed it as small as possible?

I understood that Forward2Me won't give to make effort to reduce shipping costs for customers.

If the service does not improve, I will change to another forwarding company.

There were some shipping delays but Regilyn from the UK branch answered my queries patiently and promptly, including checking with the Warehouse multiple times for the shipments — I really appreciate the help! Forward2me has been exemplary in dealing with customer queries and I am very impressed how efficient they were with the entire process. Thank you again!

Forward2me are very dishonest with your privacy. They admitted to me that they open all my packages and go through the contents before they will ship them. This is NOT stated on their website, that basically you have no privacy & they can open what they want.

They did this to my package & then told me the item couldn't be shipped, when in actual fact it could be. Their assumption was just wrong.

I have since deleted my account and will never use them again. Many forwarders offer better services, without invading your privacy.

I have one shipment before few days with forward2me and there were a problem, but customer service at forward2me especially Aimee did a big effort to solve this issue and it was solved in a professional way and they knew how to deal with such an issue I had.
Thanks for customer service for their perfect job.

This is my first experience with Forward2Me and I am very satisfied. I had a doubt with my order and they answered me back just few hours later. Many shipping cost options and fast shipping.
I will use them again for sure.
Thank you

Beware when choosing FedEx as your shipment carrier. I had a 6 piece shipment that arrived on 3 different days. I would also opt for repack as most of the lps were in flimsy packaging. They all survived the trip to the states thankfully.

I recently created an account after trying similar services in the past and having mixed experiences. First of all, the website is the best I've tried yet, very intuitive, with a clean design and all the information you might need. In addition to providing you with five different addresses (for Germany, Japan, the UK, UK Tax Free and the US) they offer a great number of useful services, e.g. the possibility to upload invoices right after a purchase so that when your order arrives to their warehouse you don't have to fill out the details. I have yet to receive my packages, but I already had to contact the Customer Experience team (for no fault of theirs, the mistake was mine) and I was assisted by Girlie, who was polite, helpful, gave me a super thorough answer and solved my problem in no time. Very happy with my experience so far, I hope I can add another good review when my packages arrive!

I have used a number of package forwarding services and this is by far the best. I have used more than one of their locations and they are all as good was each other. Very thorough, clear in their communication and always quick and helpful dealing with questions. All my packages have arrived very quickly and is excellent conditions. I would trust this company with anything

One of the worst and most incompetent services from a company, I paid an Ups shipment from London to Guatemala for more than 65.00 euros and the shipment was not delivered due to errors caused by Forward2me. The company refuses to refund and shows the cold shoulder, the best thing is from ups that there is confirmation that they have received the money back. Never again this company

Forward 2 Me is a fantastic forwarding service. I have used them many times and cannot recommend highly enough!
Forward 2 Me hold you parcels in their warehouse until ready to ship abroad and can also repackage them into one parcel to save on shipping costs. Shipping is incredibly fast and a good price too!

Recently I had a query relating to my items. A lovely team member named Kat, from the UK warehouse was most attentive. She responded to my query promptly and gave detailed information relating to my question. She was most helpful in arranging for my parcels to be sent on to my new address with no hassle. I was really grateful for this. Fantastic customer service.
Thanks Kat!

From start to finish my transactions were smooth ones. I did both the personal shopper service and having items delivered to my freight forward address, and both were quick, efficient and no problems. The price to ship to my country was not high as expected. I did business with another popular courier and Forward2me was way better than them, so sorry I did not stumble upon this company first.
Their site is easy to maneuver and they do their best to inform you of what is happening via email every step of the way.
I look forward to doing business again with them.

I'm using this service for the second time and it will be the last. The invoice included by this service made a complete mess out of the customs clearance. Not to mention the price of the shipping itself. When the parcel already arrived to the warehouse from Amazon it appeared to be higher than the item itself. As a result I'm paying almost triple for my purchase… go find some experienced and honest company.

Iv had a great experience so far. I'm from Australia using a foreign service with no prior experience. I was a little unsure on the process but I trusted it and was later to get in contact with nice who was able to resolve and doubts and confusion swiftly and efficiently, I am happy! Thank you guys!

First time using the FORWARD2ME service. Honestly liked how it gave me multiple addresses for a variety of countries. The UI is also easy to navigate and as long as your computer literate the process is easy. I thought the prices were fair for shipping and around the amount I expected. I will definitely be using this site again for package forwarding.

Kat has helped me deal with a shipment that was lost by DHL in Germany. She has been incredible every step of the way, from chasing DHL for answers, to getting a refund issued for the lost items.

Five stars is not enough!

After i made the freight payment i got a msg that there were 234 packages ahead of me to be combined and repacked. I took things lightly and was willing to wait for a week or more but to my surprise the very next day i was told goods has been shipped. Good job! Keep it up!

I tried many forward companies, untill i found them, they are excellent in treatment,handling your package and give you a good choices to ship your shipment but i have a long issue with them when my package is coffee beans! They Always consider it as food stuff, so i must email them to remove the tag to be able to send it me every time! Thats why i gave them 4 stars otherwise they deserve 5.

I am so happy I found Forward2Me! Great service! Customer support is amazing! It was a pleasure to deal with! Jane "Jane" is simply wonderful and she answered all my questions and emails right away! Thank you so much! I so appreciate all your help Jane!
I couldn't be happier! Highly recommend!