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Forward2Me has a rating of 4.6 stars from 1,596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition, and quick response. Forward2Me ranks 3rd among Mail Forwarding sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Hard to find a trusted service provider these days. Especially when your goods include lithium batteries. They are the one, very helpful, upfront, reliable, responded my queries in timely manner, and I got my item imported from UK, delivered to my place without any issue.
I used to love forward2me but the cost of my recent package was twice what it normally would be. Numerous extra charges and limited shipping options. This may have been the last time I'll use this service.
Friendly, professional and prompt service! Will make use of them again.
Date of experience: March 30, 2023
Expensive but great service. Well worth the money. Very straightforward to use and fast delivery!
Date of experience: December 2, 2022
Swiftly forwarded shipment, user-friendly interface, acceptable pricing.
Date of experience: February 19, 2023
Too easy
Great service
Pricing could be better though..
Date of experience: December 1, 2022
All super smooth, quick service, reasonable price.
Date of experience: January 19, 2023
The process was smooth, worked beautifully, and fast.
Highly recommended.
Date of experience: December 29, 2022
Customer support is just great! Very quick and efficient reply.
Thank you.
Date of experience: May 25, 2023
I received a compact box with all the product inside. It was fast delivery
Date of experience: February 21, 2023
The Forward2me customer service is excellent -courteous, kind and professional.
Date of experience: January 21, 2023
Excellent service. Will use again. Notifications and simplification of the process is top-notch.
Date of experience: January 12, 2023
First time "user" and would def recommend. Great service. Updating tracking info.
Date of experience: October 12, 2022
Good help with the paperwork problem proof of purchase
* Forward2Me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2023
Been using this service for more then 2 years now and they're always on point
Date of experience: December 9, 2022
Got my item, they re-packaged it for me, I think the service is reliable
Date of experience: April 7, 2023
Everything executed as should and timely! Highly recommended!
Date of experience: December 11, 2022
Thanks for all forward2me teams efforts and support
Date of experience: February 24, 2023
Very fast delivery from UK to Germany. Thanks for your Service.
Date of experience: January 31, 2023
There was a little problem.
Immediate response and help by Aimee.
Recommended,.
Date of experience: October 13, 2022
Hi Ramon j.
Thank you so much for your feedback, its really good to hear that you are happy with the support that Aimee provided you.
We look forward to offering you our shipping services again very soon.
Kind regards,
Hayley
The employee was very helpful and helped me a lot, thanks to her
Date of experience: June 7, 2023
Hi Ali
Many thanks for your feedback
It is great to hear that you are satisfied with our service and with the support and communication that was provided by our agent, Honey.
We shall look forward to offering you our shipping services again very soon.
Kind Regards
Hayley
Really easy to use thankful for their services thank you forward2me.
Date of experience: October 17, 2022
Everything was fine and some complicated situations were handled perfectly.
Date of experience: October 15, 2022
Forward2me always offer excellent and speedy customer service. A+++++
Date of experience: December 17, 2022
Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2me is an international parcel forwarding company, offering tailored shipping solutions for both individuals and businesses. Since its establishment in 2010, the company has been headquartered in the UK and expanded operations with additional warehouses in Germany, the USA, UK Tax Free, and Japan. Forward2me's core mission is to make global shopping more accessible, allowing customers worldwide to purchase from retailers in regions where direct shipping may not be available.
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Hi Bora.
Many thanks for your feedback
It is great to hear that you are satisfied with our service and with the support and communication that was provided to you by our agent, Honey.
We shall look forward to offering you our shipping services again very soon.
Kind Regards
Hayley