Fracture Glass Photos

I was looking for a gift idea and friend recommended this web site. They offer easy upload of photos and print them on a glass! In many different formats. I wish prices were a little lower, but I guess the printing process is too complex.

I ordered a fracture print for my buyers of one of the listing photos of the house they bought. I gave the gift and my buyers were so happy that they cried. They thanked me so much for it and said it was the most beautiful gift. I ordered it on Wednesday and got it on Friday… amazing service!

I rarely take the time to write reviews, but my recent experience with the Fracture Picture team compels me to express my gratitude and support. I placed an ambitious order of over 20 pictures, hoping it would be completed in time for the Christmas season. To my delight, the team exceeded my expectations both in terms of turnaround time and the exceptional quality of the final products - a rarity in today's market.

I encountered a minor issue with one of the prints, but Ellie from customer service promptly and efficiently resolved it via their Chat system. This quick and hassle-free solution saved me a significant amount of time and eliminated any potential stress.

I achieved my goal, thanks to the Fracture team's dedication to the highest standards of quality and customer service. For anyone considering a reliable and professional service for their picture projects, I wholeheartedly recommend the Fracture team. Their commitment to customer satisfaction is truly commendable.

I ordered an 8 x 12 print of a shot my son took of his Lab while they were duck hunting. His dog is older, this might be his last year hunting. The finished product was amazing - so clear, background colors of water, sky, and reeds beautiful. Definitely will order again.

We were very nervous ordering pictures for the first time through Fracture but we were so pleased when our order arrived. We ordered 3 pictures in total and each one looks great. While I chose not to get the matted finish I would recommend if you will be hanging on a wall that is across from a window.

I now have 36 Fracture glass photos of friends and family on my wall! Simply glorious. All without frames, glowing back at you when you look. I use Alien Tape instead off screws or hooks. That way the pictures can be removed and/or rearranged. The service and product are EXCELLENT. There is simply no way to improve either. Recently an order for 9 photos was lost in the mail (my fault because I used an old address); When I reported this to Fracture, their answer: no problem! And they replaced and shipped a replacement at no cost. Great people, great product, great service.

My boyfriend recently entered 10 photos in a country fair contest. Four of them won ribbons! How exciting. When I saw Fracture prints (TV ad), I thought that would make a perfect and special gift. I followed the easy instructions to order Fracture prints and they arrived ahead of estimated time and before Christmas. He was delighted! Me too! Next we'll be selecting other photos and sizes to reproduce this way. I'll attach a simple photo of the photos mounted on a white wall.

We tried this for the first time last week with some older wedding pictures. They came out so beautiful! The shipping was super fast. Ordered on Saturday afternoon and received Wednesday. They came packaged perfectly and with great care to not be damaged. Also reached out to customer service via email and they responded promptly and answered all of my questions. Will definitely be buying from again and using them in the future for gifts to family and friends! Brandon - June 2021 Purchase

Exactly what I was looking for to personalize my work space. Could not be happier with the way the display system and Fracture prints married up! Will be adding a picture light' soon. Thank you for your help completing my order.

I broke the beautiful photograph my son gave me for Christmas. I did not want to tell him, so I reached out to Fracture's Customer Support. There are no words to describe how wonderful Jessica was. Not only did she respond to my online query immediately, she patiently answered all of my questions, worked to ensure my satisfaction, and shipped the replacement piece in record time. Fracture makes a beautiful and timeless product and they back it up with the BEST customer service I have ever encountered. I am a huge fan!

I have purchased several Fractures over the years. Large, small, color, b&w, all turned out wonderful. I have used tech support and they're knowledgeable and helpful. Just what this family of picture lovers appreciates.

My decorator recommended that I use this site to for a glass print of a photo that i took in Pebble Beach. I was looking for roughly a 20 x 30 good quality photo to hang on the wall. There are so many companies to choose from and this one did not disappoint! I ordered it, along with an 8 x 10 of another photo, on Monday evening and it arrived Thursday, less than three days later via Federal Expressed. It was packaged so perfectly with the screw to hang it up with! I'm sold and will continue to order from here. Great quality!

My fur baby passed away very unexpectedly, so to say that I was devastated was an understatement. About a week later I came home to find this waiting for me that his two doctors had sent me in his memory. Words could not even accurately describe how beautiful it was! I have since purchased a few gifts for others fur parents who were just as excited as me

Prints are truly amazing and far better than expected. I've flush mounted my large prints, without a frame and the completely transform a wall space to something of beauty.

Highly recommended!

Laurence

In this age of poor, or no, customer support from most online companies, Fracture is a breath of fresh air!
Something happened with my order so I reluctantly picked up my phone to call them (fully expecting to go through the usual irritating process of waiting and being transferred and waiting). I was given the option to chat about the issue and to my surprise, I received a response in minutes. They gave me the option to resubmit an edited photo and they would send me a new picture. There was no argument (and no charge!) Amazing!
This is a company that really stands behind their guarantee and you will not be disappointed in the quality of the product.
I will definitely use their services again!
I would add a photo but they have already been wrapped and are under the tree!

Quick response, great customer service, beautiful product that they stand behind. I have several fracture pictures and love them all. I purchased a 16 x 20 about six years ago (it is a beautiful photo of Positano from the water) and a small section pulled away from the glass, the only one with an issue. I emailed Fracture and someone responded within 24 hours and they had already searched their files based on my name and current emails and found only the order from 2011. They asked for other emails and names that might have been used for my order - within a day Tyler responded that they could not find the order but that they would be happy to replace it, no charge. I could send that picture or any other. I sent in the picture and within a couple days I had an email saying that my new photo was on its way. Thank you Tyler and thank you Fracture.

I had ordered a few pictures from them previously that turned out great so I decided to order a larger picture of lightning I took at night. When the print arrived, I was a little disappointed since it looked lighter than the original picture and took away some of the effect. I emailed their customer service department to see if anything could be done. I heard back the next day and they explained they typically try to make pictures pop by lightening them up but would be happy to send me another print for free to closer match the original picture or I could submit another picture that they would print free of charge. I work in sales and understand how important customer service is. They instantly won me over as a lifelong customer and have already referred friends and family to them as well! Amazing company with unbeatable customer service!

I ordered Fracture for my wife for Valentine's Day and could not be more happy with the product I received. The pictures are so clear, I am considering replacing all of my framed pics with Fracture. She told me that it was the best V-Day present she had ever received. They are a bit pricey but are well worth it to capture our memories together.

I've ordered several glass prints and I'm absolutely sold on their products and services. My last order was dropped by the delivery person, which damaged 2 of the 3 prints. The Fracture Team expeditiously reprinted and delivered replacements in less than a week. Each and every glass print I have is absolutely beautiful! I recommend Fracture to all my friends and family.

The concept and the printing is amazing. After getting gifted a print, I had to order more. These look so nice in my home and add to the beauty of how the photo is shown off. Additionally, if you have any issues or need help, the customer service is excellent and there and willing to help out. If you receive a print that doesn't meet your expectations, they guarantee your happiness! Fracture is a great company all the way around!

My beautiful little doggy Roxy died and I wanted a picture of her. Went to fracture pictures and ordered a picture of her. I bought the larger picture which in turn cost me nearly $100. They blew the picture up so much that it made her come out blurry. It is definitely not worth the money. I will live with it as a mistake, but I want to warn other people. Do not pay these high prices and get blurry pictures. If they would have looked at it they would have seen that they blew it up too far and it was blurry. I'm very dissatisfied with it. I will never be ordering another picture from them again.

I was really excited to get some pictures done as presents for Christmas until I received the box. There were 3 pictures of various sizes and it was like a child had packed the box. There is no bubble wrap or secure packaging. Both smaller pics have broken pieces as they were not secured. This company makes it impossible to get in touch with them. I will never buy from them again. I have 2 broken presents and it could have so easily been avoided if they really cared about their packaging. No phone number to contact the company, you have to dig for a way to contact them. Sketchy

Picture looked great. Sent this as a gift and paid the extra 3 bucks for a stand. Went to our friend's house last night. Picture was displayed on their buffet with a clear plastic stand that they bought for $0.88 at a local dollar store. Still waiting for my $3.00 refund for the stand that Fractureme never sent along with the picture. It's in the small details folks. So annoying.