Fracture Glass Photos

Just received my order &n I must say I'm really delighted with my order &n I will be ordering again, Paid for rush delivery &n you came earlier than expected so I'm quite pleased... Thank you so much

Order the medium print for $95 and had a 20% off coupon. Ready to place my order when they hit me with shipping... $75! Who the heck pays $75 for a 1lb box for ground shipping. Insane!

This is the story that started in April of 2022. Shannon Freeman, the man that might have become my son in law someday was murdered on 10 April 2022. At that time his daughter was soon going to become 6 years old.
The Loaded Slate shooting; Milwaukee man charged with homicide (fox6now.com)
Please look this up if the above link fails or is disabled.
The Loaded Slate shooting; Milwaukee man charged with homicide
My granddaughter, now 7 years old and in second grade, does a journal for a class assignment to be sent home at the mid-year and again at year-end. Her teacher sent her journal home to my daughter, her mother a little early. Her teacher thought it was important for her family to see what Zariah had written in her journal on that day. My daughter showed it to Wendy, Shannon's mother. His mother is still struggling with his death. Lindsay, my daughter, wanted to somehow give that note from Zariah's journal to Wendy. So I asked her to get a picture of the page from the journal and send it to me, but it had already been returned to the school teacher. Lindsay asked the teacher to send us a picture and I submitted to Fractureme.com for printing. The next day Lindsay got a better picture from Zariah's teacher. That's when I began creating the problem that Falen helped me solve. Thanks to Falen we are now expecting to get the glass picture for my granddaughter to give to Grandmother Wendy for Christmas! Thank you all at Fracture too. We all hope this will help Wendy. I know its things like this that help my 7 year old granddaughter feel better!

Thank you Falen S.

Looks like a picture glued to glass - not anything like the TV ad. WAAAAAY overpriced, even with coupon. Really disappointed. On the upside - it arrived on time and the glass was not scratched

I had an issue that I caused with delivery so I contacted customer service. Adam was able to resolve the issue and provide a solution that saved the day. Promt and friction free customer service!

They were very helpful and responded immediately. And handle the issue without even a hesitation. Very professional and understanding.

Wow. I know it is expensive but oh my fantastic quality. Will order again. Huh have to write100 characters. That's silly. Ok again great great great great great an I there yet.

I can't upload my photo and I tried everything? I thought I had to register to an account and I tried that, also, and could not even register either. Your website doesn't work very well.

In my opinion, This company DOES NOT have a contact phone number, only text or email. Had to replace one set of picture's, The company cropped it way more than the order I sent in originally, Also the item received, part of the paper on the side was torn off, very bad presentation upfront when I opened it. So they sent out the second order to two different locations due to the fact that it was a gift and we live in different places, this was nice of them to do this, but when it arrived, NO STAND, I did pay for the stands, after I contacted them over chat, they told me I should have kept the old stands, I told them I trashed the first order in chat the last time, they never told me they would not send a complete order, "How would the other person get the stand in the first place different locations, they are in a different state. It's very hard to convey things over a chat. They said they would send out a stand, Not the point, it should have been done to start with. I was never offered any discount, never offered here is 10% of next order, The Company just wanted to replace the item over and over, I was not looking for one, but the offer would have been a nice gesture. I am not very happy with this company. I will not be making any orders in the future. I will share my experience as much as I can on the WWW

After I ordered my print from Fracture I received an email from FedEx with a delivery date. I tried to track my order but FedEx website kelp saying they haven't pick up the package but would update their track once they had. This went on for several days, up until the delivery date that FedEx still had posted to the tracking number.
I contacted Fracture support to see when the package would be picked up by FedEx. They emailed me back within 24 hours and told me that the package had been picked up days ago. They also tried to track my package and couldn't find it. Fracture said they didn't want to wait for FedEx to locate the package so they quickly reprinted my photo at no charge and shipped it out right away.
This print was a birthday present for my wife, I never told Fracture this, they just stepped up and took care of the issue. The awesome thing was this wasn't their issue, FedEx had lost the print but Fracture was the one that made it right.
I HIGHLY recommend Fracture, in fact I can't recommend them enough. There are very few companies that would have done this.

OMG! It's beautiful! This is a Christmas present for the "hardest person to get a gift for" in all of creation. Thank you. I know she will love it!

My wife and I have 14 Fracture glass prints in our home so we are obviously pleased with the products. The brilliance is stunning!

I had a NON-traditional wedding but still a moment that I wanted preserved and this product was the answer to a NON-traditional display. I ordered via their website-easy peasy enough and waited. My photo arrived 1 FULL DAY ahead of their estimated arrival date and during the PEAK shipping season! I emailed the company immediate and received an automated initial response and a follow up-real human response afterwards to let them know it arrived, how much I loved their product and asked for clarity on pixel display and sizing when ordering. I work in the shipping industry and found that my purchase was packaged and shipped with sufficient and protective cardboard. The shipping box was reinforced, had no defects and did not suffer from usual shipping battle scars in transit. (Which everyone should expect with every package considering the actual volume that is shipped on a daily basis through UPS, FEDEX and USPS-with automation comes damages-Sorry! It happens) I am getting ready for my second purchase with them, my problem? Choosing which one I want to order next!

Bought my second picture and am just as happy as the first. Will be returning again for more wall art!

I have ordered several photos from Fracture. They are beautiful! Workmanship is superior and the customer service is outstanding!

I ONLY PUT THE ONE STAR TO BE ABLE TO SUBMIT THIS REVIEW. I WOULD GIVE YALL NO STAR. They took my money a almost a week before Christmas I ordered a 8x10 of my mom and my son and still to this day can't get my money back or what I ordered I have redemption code... They stole my money... no product... DONT CHANCE IT. THEY ARE HORRIBLE.

I was very impressed with the service and quality. I highly recommend Fracture Glass Photos to everyone

Thanks for doing such a great job. It really looks nice. I appreciate you softening two highlight areas. It came faster than I thought.

If you're lucky to receive your items on damaged then they are a beautiful piece of work, I received two out of three broken

Just got back from hiking the 14.7 mile trek to 'The Wave' in Utah… the Holy Grail of hiking! In a worldwide lottery, only 20-permits per day are issued, it took 6-years to be selected - my day was Thursday 1/5 and as a 45-year Professional Engineer and Geologist, I know winter weather in the high desert of Arizona/Utah is always a dice roll. I needed this shot done right the first time… and was familiar with seeing ads for 'Fracture' on television and the Internet for years. Tyler in customer service and the entire Fracture team gets an A+ for communication, attention to detail and a uniquely interesting, state-of-the-art process and product. Shipping alone was an art as all glass pieces were in a 'floating' damage-averting carton of which I expected nothing less, given the extraordinary look of the finished item. I'm already a repeat customer for some of my irreplaceable location photography I'm thrilled to display in Fracture glass. 5-star!

Dale D. Mikolaczyk, PE, PG
Aerospace Systems Engineering, Telemetry, Tracking & Command
Galileo Ionospheric Navigation Engineering, TT&C & Orbital Mechanics
'Moon to Mars 2036 Project'

NASA
National Aeronautics & Space Administration
Goddard Space Flight Center
Greenbelt Road
Greenbelt, Maryland *******

Ordered two months ago, so far no picture or response. I was told I would receive it within thirty days. Hasn't happened.

Just love em! Have several and will get more. A big shout out to Tyler and staff for their assistance.

The frame is absolutely magnificent. I could not be more pleased. It is a great addition to our wall and we will be back for further framing needs.