Fracture Glass Photos

I ordered two extra large prints and while they appear to have arrived in good shape I didn't notice the slight chip on each one until I went to hang them. These are incredibly fragile so I'm now not sure what I can do with them.

The quality of the picture is no where as clear as the jpg I sent them. They say this is printed on glass, but looks more like a cheap plastic. You can find better work at a number of other sites. Definitely something I would not do again. It's funny how their website only has great reviews and no where you can make comments, so I have to believe those are staged reviews

Bad reviews on the way. Asked Canvas champ about reviews. I say it was cracked before shipping. Terrible quality assurance. Won't be ordering any more from here. Might want to check the picture before u send it out.

I order 4 products of simple photos to be Glass photos. I received 1 decent photo. The other 3 are pure trash. To make matters worse, after four emails requesting assistance, no one has replied. I will be disputing the charge and sending back the garbage they sent me via certified mail. The BBB will be contacted as well as anyone else that will listen.
All they had to do was reply with instructions on how to return the items. That was it!
No one is too busy to return a simply email request. This action alone says more than anything I can write about the company's core valves.

They shipped the glass pictures in a cardboard box without any packaging material. Absolutely insane. If they have a phone number I could not find it on their site. Sent an email with pictures and two days later no response. No excuses for the shipping of lack of response to my email.

We had an article that was written about us with a picture of my husband and I. We had never tried Fracture before but thought we'd try it. With a lot of 'words' we were curious how it might turn out. It was perfect! Will look great hanging in our office and hopefully encourage others in our office to pursue there goals! THANK YOU!

I just put in my third order with Fracture.
The art they make is unique, more that that it's made with great care, so it's of the highest quality.
My first order was lost by USPS and Customer Care responded immediately and sent a replacement in record time!
My prints and my gifts give much pleasure and are proudly displayed.
Prices are very fair and sometimes promos make them even better.
Thanks so much! Walt

I bought one as a wedding gift. It was as expected and they were thrilled. But where Fracture shines is customer service. I contacted chat who quickly fixed the wrong address (I provided). When ups sent it to the old bad address I contacted customer service. They followed up and quickly sent a replacement. Their response was "let's get your photo in the right hands asap and we'll figure out what happened with UPS later." How can you beat that?!

My submission was a photo taken with a phone camera. It was such a beautiful photo of an aging dog that I love so much, even if he isn't mine. I wanted to have this picture to give to a friend for their birthday. I received it a couple of days ago and just loved the quality. I was concerned enlarging get it would lose definition but it did not. I am so pleased and will use them again. I included a photo but didn't want to completely unwrap it as I plan on wrapping it in the box it came.

Fracture glass photos are unique and not priced exotically. They are sharp and affordable. They are an interesting medium where there is no loss of brilliance and pop from a good original. I made a family collage and it saves time and money overall compared to most conventional framing.

I absolutely love Fracture Glass Photos! These people not only do an amazing job (wonderful craftsmanship), but they pack these items so well. Also, their customer service is cream of the crop. Such friendly, and helpful people.

I'm very disappointed with my purchase. Quality is not worth the price was expecting glass not acrylic. Would never recommend this service or product again. Had to pick 1 star I'd rather pick no stars.

I've been using fracture for some time now. I've only had one issue (a tiny sliver of glass chipped off a corner) and they immediately sent me a new one. I really have no idea when other reviews mention Plexiglass. Mine are actual glass. I'm about to order another one. Keep up the good work fractureme

Ordered two of the $45 size since it was my first time ordering. They came three days late but only because the USPS is a train wreck right now, not the Fracture folks fault at all. They were right there talking to me the entire time when it didn't arrive on the day it was supposed to arrive. Upon opening I saw two amazing beautiful pieces and I couldn't be happier with what I ordered. Especially one, which was our sweet Pitbull Doc, who just passed away from cancer. I love it and will be back again. My pic doesn't do it any justice and not sure why it came out sideways, lol. Anyway, thanks guys.

If you have never had one of your images printed on glass, you are missing an absolutely wonderful experience. I can only describe my latest prints as "Magical". Fracture does such a wonderful job, you'll want to print all your photos. The attached images were taken with a Velvet 85 LensBaby lens and the soft glow was printed perfectly.

Omg I love the way it looks! It's slightly different then the original picture because of the printing techniques they use as in the original picture is "1080 HD" and this more like "720 HD" but I love it overall! Before fracture I never knew you could do a glass printed photo. But the packaging was excellent very secure, safe. It arrived sooner then expected! My only downside is I ordered the medium size and to be a medium photo in my opinion is small for the total amount I paid. But in the end thank you fracture! It's beautiful!

Pictures tell our story. They keeps our memories alive especially in times where families face hard times where loved ones are loosing those precious memories. This product is absolutely beautiful. I bought mine for my husband whose birthday is coming up soon. I want as many memories around him to keep them alive in his mind.
The first photo came damaged but Tyler was on the job immediately making it right so it would be done in time
For his birthday. It was so awesome I already ordered another one.

I had never ordered from Fracture, but had seen the commercials and thought it would be a cool family gift idea in honor of our parents. My whole experience has been awesome to say the least from the start. Everything from the online support help I received on day 1 from Jackson, to the quick turnaround in receiving my order. I will definitely place more orders in the future, as we are thoroughly pleased with the pictures, they are just beautiful!
Thank you again Fracture and kudos to Jackson. He is a great asset to your company when it comes to customer service!

Three separate orders from Fracture, loved all of them. Showed my neighbors the photos, they are going to order from Fracture also. Thanks for your service, saved us time, and not to mention having yet another wood framed picture in the house.
PS: Forkey also approves!

Have ordered from Fracture twice in the past and love the prints on glass. This time I ordered two pictures in different sizes. When the delivery arrived it looked like the box had been mangled and taped back together during shipment. The smaller print was fine, but the larger one was completely shattered. Emailed Adam in customer service and sent along a few pics of the damaged shipping box. Not only did he rush the replacement he even had it delivered overnight to make up for the inconvenience. Great customer service!

My wife and I have ordered fractured glass photos on 3 separate occasions for Christmas gifs for friends, family and ourselves and all were very pleased with the gifts. On my last order, due to my mistake, I reached out to the service center for order status and was immediately contacted by Shanmoye, who provided me my order status, which was received the same day. Even with the Christmas holidays and rush, we received our pictures within a week or less after ordering with no issues. All pictures came carefully packaged with no issues. All phases in the ordering process was flawless. Highly recommend and will use again.

Received my pictures earlier than it was said they are absolutely amazing beautiful pictures fantastic job thank you they're going to make great Christmas gifts I even have two more friends that got addicted to while ordering from this company they do a great job

We are so pleased with our photos. Everyone can see them as soon as they come into or home and we're get so many compliments on them. Prints in frames sort close by and the difference is amazing. Delfield recommend.