Fracture Glass Photos

I placed an ordered for a photo to be hung in my office and unfortunately received a damaged photo with some quality issues. I reached out for support and received a very quick response, apologizing for the issues and confirming we would receive a replacement with upgraded quality. The new one came in very quickly and it looks fantastic! We are so excited to order more soon.

I have made two orders and have just done my third! I love what they have done and am very, very pleased with their work. I have done one classic size and 7 small photos to make a collage for a child's bedroom.
Amazing work!

I sent scans of two of my colored pencil drawings to Fracture to have them printed on glass. I received them yesterday and was really excited as I was lifting the lid on the box... the images were so beautiful printed on glass! Fracture did an amazing job... the images printed on glass look absolutely beautiful! I will definitely be using their service again and HIGHLY RECOMMEND them! Thank you so much to the Fracture Team for doing such a wonderful job making my drawings pop so beautifully on glass!

In a world of Amazon's, Costco's, Walmart's etc it is nice to find a company that cares about quality and costumer service. The whole process was so easy and the quality is perfect. The whole process took less then 1 week and our prints look great. We will definitely be ordering again.

Wonderful customer service! I forgot to apply a discount and they honored it after the order! Fast response. My order came early! Great Christmas surprise! The product was beautiful! The pricing was reasonable! I will definitely order again and recommend to others! Thank you! This company is a breathe of fresh air!

I received a beautiful photo on Fracture as a special gift from a professional artist/friend. Unfortunately, the only way to hang it that Fracture provides is a giant screw into a wall - no alternatives for walls that you don't want to mar with a giant screw. Any other hanging method voids their warrantee. I cannot return it, to tell my friend about the difficulty since it would break his heart. So, I will have to invent my own way to hang it knowing that the customer service from Fracture said that anything other than the screw could ruin the print or cause the backing to fail. Come on, Fracture. Provide alternative mounting provisions for people who cannot or will not use a giant screw on wall.

I would not buy anything from Fracture until they fix this design fault.

The prints on the glass look amazing and will definitely be ordering more! Customer Service (Jessica) did an amazing job after the USPS lost my shipment and these were purchased as a gift for father's day. I emailed customer service on Thursday and Jessica responded right away that they would re-print and send Friday and have it delivered on Saturday via UPS. I got them on Saturday as promised right in time for Father's day! Thank you Jessica, you are awesome!

I wanted a picture of my sweet rescue that died two weeks ago and I sent one to Fracture. When I received it I couldn't believe it. It looks like my sweet dog is looking right at you. Thank you so much for the wonderful picture

I took sort of an artsy photo in the shadow of this monolithic cross but I have an I-phone 6 and was concerned that my Fracture print might be grainy or that something would get lost in the translation. Was I ever wrong! It came out beautifully portrayed and great quality thanks to the team at Fracture

Their website looks very legit but their products are not. The picture was NOT printed on glass and was rather BEHIND the glass. The quality of the image I sent was far superior than the one they used to print. I can tell it's blurry and dark! I def do not recommend buying from here.

In my haste to order a wedding present, I forgot to add the discount coupon. One email to customer service and it was taken care of the next day! Jessica was very efficient, friendly and was able to solve my issue immediately. She also included links to tips for help in the future. The photos turned out great for the wedding couple and arrived even before the scheduled date!
Another order came with one (of three) photo cracked. I sent a picture of it according to the directions on the website and I received a replacement within days. I did not have to return the broken one.
I appreciate the lack of excess packaging--it is amazing that almost all of my orders have arrived in perfect condition.
I have been very pleased thus far with the photos and the service. Thank you, fractureme.

These are more than pictures, they are pieces of art. Fracture has become my favorite (Maybe my only) site for pictures. They are amazing and beautiful. Very quick also. And I love that it's a local company in Florida. Thank you for beautiful Christmas presents for my family

My $70 glass print that is 11" x 14" arrived and looked great until I saw the back and its mounting system. The only attachment to the wall was a key-shaped hole in the FOAM RUBBER backing and a supplied drywall anchor screw. The screw is great but the foam rubber was not strong enough to hold the glass on the wall. The foam tore and allowed the frame to crash to our tile floor. Obviously the glass is now broken and the whole investment is wasted. I looked at their website and now I see that the next size larger has a metal grommet surrounding the foam rubber hole. Too bad that is not part of every size.

Additionally, I contacted their customer service to address this issue four days ago and they have not responded yet.

If I could give them a negative star rating, I would.

I have had several photos of my dogs printed with Fracture, they are amazing photo but even more professional when printed on Fracture Glass. I had my decided to use a photo I took while on vacation and it came back like a work of art. The Glass really highlights the photos. The communication is awesome.

We loved working with Fracture to build what our daughter calls our "Happy Wall". It is a grouping of pictures of our kids and grandkids. It has been so hard this year not to see them. Now whenever, we go up and down the stairs we smile. The pictures turned out beautifully with crisp bright colors. We will be adding to the wall every year as our grandkid, kids and their families grow. We love our Happy Wall!

Fracture ME prints I'm totally dissatisfied with my prints.
Could have gotten better picture from Wal-Mart
Or Adaroma! Beautiful hi def digital from photo-shop.
But faces in the fracture me print were washed out.

I was always taken by the TV adds for Fracture so I decided to order my daughter and son-in-law a "Just Because" gift. The photo meant a lot to both of them so I wanted some way to keep it a forever memory. I send in my order to Fracture and was shocked how easy and accessible the web site was. I received the order in a very timely manner actually it was earlier than expected. It was packaged so nicely and safely. Gave it to my daughter and it took her breath away. Every time I go for a visit, I stand in front of the glass photo and say to myself this was a perfect gift.

A+ for this company. My package was delayed for several days when I decided to contact Fracture. They replied right away. Since my photo was still with UPS Adam contacted me and told me that they would send the order over again. Which they did and I was delighted with the photo.

They did a fantastic job on my pictures. I swear they tweaked them to look better than what I uploaded. The colors are truly more vibrant on the glass. I was impressed as to how well they packaged the pictures. Buy, you won't regret it.

I had several issues with my package and they refuse to call me back. They will not phone you and only handle thing via email. I just want to talk to someone and they refuse to response. The product is fine and the cost is ok, but their refusal to communicate has made me look elsewhere.

The pints I ordered absolutely looked terrible. Using a Sony a7iii and a file size of 14mb+ should have had beautiful pictures but the way the ink dots printed on the glass made the picture look like it was take with and old cell phone camera.

I've tried emailing twice and tried finding a number to call, but no response from either!
Buyer beware! Costco offers better metal prints than Fracture does on glass!

UPDATE: Received and e-mail from customer service this afternoon - Just want to get refunded my money. Changed them to a 2 star review.

I've also attached a close up of the picture and you can see the blur and ink dots. In Lightroom this picture is super crisp when zoomed in on the details!

Right out of the gate, this company isn't for me. As a photographer who actually takes the time to size digital masters to standard dimensions, the last thing I want in a print processor is non-standard sizes (sizes no one without brain damage ever heard of). I shouldn't be required to re-crop images, all over again, to accommodate the processor. And I'm certainly not going to allow the processor to crop my images, potentially destroying composition. Because these people aren't photographers. They're not even professional processors; they're idiots with a TV commercial and expensive equipment who figured a trend-bucking e-commerce sham was a great alternative to getting jobs in the real world. So, you idiots grow up and get real jobs and I'll get my images processed by professionals.

Just watching TV one night and up came an ad about photos on glass by Fractureme. I took the chance and placed an order with one of my trusted photos. The delivery was excellent and when I opened the package I was blown away by the outstanding product inside. The quality just amazed me so much that I definitely placed another order soon after. I just placed an additional order a couple days ago and look forward to stopping by Fractureme's operation to tell them personally how much I have been impressed by their products.

Friends and family that visit are equally impressed by the outstanding "photos on glass" concept. I have endorsed this company to them and recommend that they check it out for themselves.