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Fragrance Buy has a rating of 4.8 stars from 5,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
Fast delivery, authentic products, great prices. I recommend this to any fragrance lovers. I've compared this seller with many others and they almost always have the best prices
Date of experience: August 6, 2024
I've been buying from FB for a while now, the service has been consistently good and prices are great too.
Only thing is limited stock of items, but that's understandable given the low prices.
Very satisfied overall.
Date of experience: July 11, 2024
I have purchased all my cologne from Fragrancebuy. There prices are the best. I received my purchase quickly. I am totally impressed with this company
Date of experience: November 22, 2024
Bought a bunch of fragrances, and when I tried to return one of them, found out the buyer pays for return shipping. I think that should be covered by the company. A little disappointing.
Date of experience: August 19, 2024
This is my go to online store to purchase fragrances. FrsgranceBuy never disappoints. Got my package in a timely manner and i don't have to worry about receiving knock-offs. Very happy with my colognes this time. Looking forward to next time.
Date of experience: May 11, 2024
I ordered several bottles to haul my favorite fragrances (most of them are Armafs). Even it is based on canada, the shipment is very fast. It is very well packed and the box is filled with cushions to protect the items inside. I will definitely order again and will recommend this site to others. By the waybthe prices of items here are the most affordable as compare to other perfume store and site and you can find rare or discontinued items as well. Kuddos fragrancebuy.ca till our next transaction!
Date of experience: August 4, 2024
The order was delayed and Royal Crown Tzar M looked as if it leaked as outside of the bottle was slightly wet and box smelled the perfume. This has never happened before!
Date of experience: December 15, 2024
I bought Joy by Dior and the prada perfume smell last so long, smells so good and smells same as when I tried it prior in store. I love it will definitely be coming back
Date of experience: December 8, 2024
I received a great service from Maria and Ashley. They were certainly helpful after I found on of the fragrances glass is broken at the edge. They assisted by offering me multiple solutions.
Overall, always coming to buy more amazing scents from Fragrancebuy.ca!
Date of experience: July 15, 2024
Purchased my favorite perfume from Fragrance for a lot less than any store. It was exactly as described on the website. I have bought from them a few times and always a great deal!
Date of experience: August 4, 2024
FragranceBuy to me is confidence in what I buy and what I am paying for. Great company, excellent service, fast shipping. I've been shopping here for almost 10 years now. Will continue to do so.
Date of experience: August 16, 2024
I live in an apartment abd the buzzer code wasn't captured when.i ordered. Someone tried to call me and I wasn't able to pick up. No other attempt was made to reach me, even though my name is in the directory someone could have buzzed up that way. Instead I got a vague message that thd delivery failed and would be attempted again at some point. I had to follow up to find out how and when. This was my first time having a problem with delivery, but it was frustrating
Fragrance buy reached out about this issue. I certainly wasn't expecting them to, but I am grateful for the quick response and the swift action they took to acknowledge my concern and resolve the matter. I will not hesitate to order from them again.
Date of experience: July 19, 2024
Fedex delivered an empty package, unfortunately, the insurance does not cover business addresses, however they covered me taking the losses... i have purchased with them since 2021 and so far their customer service has been the best, i am really grateful to them for helping me even if it cost them financial losses, I will definitely continue buying! I totally recommend them ever!
Tip for consumers:
I have purchased with them weekly since 2021
Products used:
I am really grateful to them for helping me even if it cost them financial losses!
Date of experience: July 5, 2024
The best place to find just what you are looking for at the best price, fast shipping, the best team, thanks for existing guys!
Date of experience: May 4, 2024
I am very satisfied with my fragrance. I think it was a really good deal since I got a big discount because the bottle didn't have a top which didn't make a difference to me at all.
Date of experience: August 17, 2024
Was looking for a certain fragrance and it popped up on fragrancebuy and was sold out the next day glad I got it before it blew out! Very satisfied with the whole transaction
Date of experience: December 6, 2024
The best! Best site online to get niche colognes
Date of experience: August 17, 2024
Great products and pricing! Packing was exceptional!
Date of experience: June 4, 2024
This was my first time ordering from fragrance buy, It was packaged well, great customer service and you can tell Fragrance Buy cares for their community. 100% recommend best discounter fragrance site
Date of experience: July 15, 2024
Recently made a purchase during the annual Canada Day sale and came across some awesome deals. The communication, speed, and quality of delivery was top notch. I make all of my fragrance purchases from this site unless they don't have it, which is not many.
Date of experience: July 9, 2024
I've made many purchases with Fragrance Buy and have never been disappointed. It's always secure and packaged well, while arriving quickly. Awesome job, keep up the great work.
Date of experience: April 28, 2024
This is my 5th purchase through FragranceBuy.ca, this year, and every one of them has met and exceeded my expectations. I used to have a couple of other go to sites for my fragrance needs, but now I only use this one. Can't go wrong!
Date of experience: January 1, 2024
Fragrance Buy is in my opinion one of the best sites to purchase high end fragrances from. They are quick, reliable, and have a lot of great deals.
Date of experience: July 20, 2023
Fragrancebuy is my go to place for any fragrance needs. Their service is top notch and my orders are sent in a timely manner. No other competitor beats them.
Date of experience: August 8, 2024
My favorite place for fragrance shopping, Great selection, especially if you keep your eye out for hard to find items. Good points program for free shipping and/or further discounts. Always worth a browse at FragranceBuy.
Date of experience: July 12, 2024
I have had an exceptional experience with Fragrancebuy.com! I am a amateur fragrance collector and the majority of my purchases have been on this site. They usually have the best selection and availability and very competitive prices. My only wish would be free shipping, but I an in the US and they are based in Canada, so I totally understand shipping costs. Having said that, I do qualify for extra discounts and/or free shipping with their loyalty program, which is very nice and appreciated. I honestly start with Fragrancebuy.com first, before gong to other sites in my continuing search fro awesome fragrances.
Date of experience: December 19, 2023
With many of the online retailers of fragrances, Fragrance Buy has some of the most unbeatable prices. Shipping is quick, packaging is secure, and customer service responds swiftly.
Date of experience: August 19, 2024
Once ordered the box of 3 arrived within a couple days. The box could have been dropped off a 5th floor balcony and nothing would break. And for price, that's 1 reason I shop at Fragrancebuy.ca.
Date of experience: August 11, 2024
I have bought dozens of fragrances from Fragrancebuy and every purchase experience has been great. Buy with confidence! Communication is clear and shipping is extremely quick.
Date of experience: August 11, 2024
FragranceCA is the best. I've purchased from this company for many years and you have been the best ever to purchase from and get my packages here to Georgia. Thanks for the service and low prices.
Date of experience: September 8, 2024
This recent order was my 4th or 5th order, Whenever I order between 150-250$ but couldn't received any free samples which is kinda disappointing and for the offer just hardly get 5-10% off not more then that and most of the time products are.
Date of experience: July 13, 2024
Hello Sunny, we truly apologize for not including samples with your order and for the low discount offered during our Canada Day sale. We kindly reached out via email on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Really amazing website specifically for middle eastern perfumes and designers with great price value. Really appreciated service for fragrance collector
Date of experience: September 21, 2023
This company has the best service and prices which is very important. Customer service is actually responsive unlike Joma and Aura and some of the other providers.
Date of experience: November 25, 2024
Everything came perfectly as expected although the box for the eclair lattafa was a little beaten (which was concerning at first) but the bottle was perfectly fine.
Date of experience: October 9, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Philibert, we sincerely apologize for the delivery delay you experienced and for the leaking fragrance you received. We truly apologize for the frustration, inconvenience and disappointment this unpleasant situation has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team