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Fragrance Buy has a rating of 4.8 stars from 5,990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
Excellent product and price, quick delivery. This is a time honoured scent from years ago that still has a great desire.
Date of experience: November 16, 2024
Excellent experience. I've purchased multiple times, and every single time it's been great. They are the best sellers on the internet.
Date of experience: October 10, 2024
Very quick service, items arrived as described and in a timely manner. I received the products in less than 5 days.
Date of experience: September 29, 2024
Unbeatable pricing + fastest shipping
My packages arrive in two days after order is placed and the prices are the best
Date of experience: September 29, 2024
Fastest delivery ever. Only 2 days to arrive everytime I set a purchase
Best prices
Date of experience: December 21, 2024
I wish it lasted longer though but I'm very happy with my purchase. Delivery was fast and I got updates throughout.
Date of experience: October 6, 2024
I was able to get one of my favourite fragrances at such a great price- and the shipping was so fast!
Date of experience: November 8, 2024
Love the site for niche fragrances, excellent service, prompt shipment and impressive presentation. Always a great place to come back to.
Date of experience: September 10, 2024
There's no way to go wrong with Fragrancebuy. The only time I buy retail is if I have points to use at a store that brings the price in line. I see the occasional person complaining but then see the response by Fragrancebuy to make it right. What more can you ask for. The points system makes for an even cheaper experience when you want to load up. Nothing I can say negatively.
Date of experience: July 9, 2024
Through numerous purchases in the past year I have never had any issue. All of the fragrances arrived on time, properly packaged with no damage. I've had to reach out recently to ask a question and follow up question and found their response was in a reasonable time frame and accurately answered. I will continue to use fragrancebuy regularly.
Date of experience: September 8, 2023
Very pleased, not only with the affordable price, but also of how quick and easy the shipping was.
I get to smell gorgeous now!
Date of experience: September 6, 2024
First time buying from fragrancebuy and my experience was great! Good discount, fragrance was perfect and packaged well and delivered pretty quick and will be buying again!
Date of experience: August 19, 2024
Fragrances can be trusted for their originality. I have not been disappointed so far and I hope they never will.
Date of experience: December 9, 2024
I have not had any problems with the fragrances and their originality. I hope they continue like this forever, that is what gives value to an online store.
Date of experience: September 8, 2024
Originals fragrances and excellent delivery time, 100% recommended.
Date of experience: September 4, 2023
Best prices and really fast shipping. I'm surprised it came all the way from Canada considering how quick it arrived.
Date of experience: September 22, 2024
Dolce and Gabbana Light Blue Forever is discontinued and harder to find nowadays so I was so happy to see it on FragranceBuy. Thoughtfully packaged and delivered timely was an added bonus from FragranceBuy! The fragrance itself is addictive and a perfect freshie grapefruit bomb in a sophisticated delivery.
Date of experience: July 25, 2024
Although I may purchase a fragrance that is unisex from time to time, I have no need for a woman's fragrance as a sampler. I was sent My Euphoria for Women by Calvin Klein
Date of experience: December 8, 2024
Never disappointed. Excellent pricing. Excellent product. Very quick to ship. Only wish the free standard shipping was based on $ value of the order as opposed to number of products purchased. Always have to factory that shipping charge if only requiring one or two items. Either that or more free shipping promo's might produce more orders, never know :)
Date of experience: July 8, 2024
Clear and constant communication, Great service! Overall top grade professionalism at it's finest. Thank you! Will be a returning customer and would highly recommend!
Date of experience: July 25, 2024
Once again another purchase made cheap and easy. Arrived before scheduled arrival. Everything was flawless from the first click to delivery. Now stop taking my money!
Date of experience: August 11, 2024
Some of the best prices around so I was worried at first, but everything was totally fine and I got my bottle all the way to Ohio in just a few days! Prime speed shipping, amazing.
Date of experience: July 25, 2024
What a pleasant surprise to find a trustworthy site that sells fragrance at reasonable prices. And they are CANADIAN! No issues at all and I will be back.
Date of experience: August 11, 2024
I've ordered from Fragrance Buy multiple times (10+ bottles) and as always, the product, service, and communication is excellent!
Date of experience: December 6, 2024
Very happy with the scents and the price point is amazing! Have told all my friends about this site.
Date of experience: November 28, 2024
Normal ish shipping, prices beat everybody else, never had a bad experience after 2 ish years and 10-20 orders.
Date of experience: November 25, 2024
I buy almost all my fragrances from fragrancebuy and no complaints other than please stop using packing peanuts.
Date of experience: July 27, 2024
Decent shop, good prices, shipping a bit slow though. Website can also be a bit jank sometimes
Date of experience: April 18, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Glenn, we sincerely apologize for sending a women's sample with your order and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team