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Fragrance Buy has a rating of 4.8 stars from 5,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Very pleased with my Lucciano purchase. Great prices, fast shipping and loved the excellent quality on the packaging and boxing. Will definitely be buying from again!
Date of experience: August 1, 2024
It took me 3 or 4 orders to understand how to get my shipment faster. I am located in the east coast of USA. Best advise, order by Thursday of the week and you will receive it by Wednesday of the following week. My satisfaction regarding the products is at 100%.
Great work fragrancebuy.
Products used:
Parfums
Date of experience: July 10, 2024
I have frequented this website as I am an avid fragrance collector. Out of handful of trusted discounters that have fragrances available I would have to say that FragranceBuy.ca is my go to when I first try to find something that is generating hype on youtube or something that I have heard about that is hard to find and is of high quality. This particular purchase was meaningful to me as I have been waiting to get my hands on a bottle of Dior Homme Parfum for some time but have been waiting for the right opportunity due to its cost. Luckily this website made it available to a more wider audience as previous it had been an item mostly for the european market. I just received the item and absolutely adore it and give much kudos to fragrancebuy.ca. Thankyou so much for making rare and hard to find items available to the normal folks who wouldn't otherwise be able to purchase these items!
Date of experience: July 19, 2024
The three fragrances only offered through fragrancebuy.ca are so, so worth the purchase. I would probably never have gotten the opportunity to smell anything similar to the wonderful Dior Homme Parfum and this fragrance Gary's Den has given me that opportunity and I absolutely adore it. I will probably purchase another bottle it is simply a wonderful fragrance and an amazing buy. The other two are great as well but the standout is Gary's Den.
Date of experience: November 13, 2023
This site always has what I am looking for and ships to me incredibly fast even though they are in a completely different country. First rate operation and can't thank them enough.
Date of experience: November 11, 2022
Great to deal with and offer amazing prices, highly recommend. Batch numbers were recent and not old stock. Quick delivery
Date of experience: September 2, 2024
I ordered four fragrances this time, all of which were competitively priced. My order was packaged with care and all items arrived in perfect condition. FragBuy isn't afraid to ask for reviews, and why should they be? As long as they keep getting it right, I'll keep ordering.
Date of experience: July 5, 2024
FragranceBuy continues to outperform other online discounters in both pricing and shipping. At least, that's been my experience, and it's why I keep coming back.
Date of experience: June 3, 2024
My order items were competitively priced, packaged with care, shipped promptly via FedEx, and arrived in perfect condition. I couldn't ask for more.
Date of experience: November 29, 2023
My experience with FragranceBuy has usually been good. But with this purchase, I had a shipping concern, so I called the support line. Every time I called I got a recording saying that no one was available to take my call. But the recording also assured me that if I left a message, someone would return my call. Later, I got an email, asking me about my issue. I responded that I preferred to speak to an agent, but no one ever called me. What this told me is that the recorded message is deliberately misleading, and that FragranceBuy has no intention of actually returning calls, as asserted.
Date of experience: December 19, 2022
I find the scent of Jill Saunder's Sun isn't as in the past. But still pleased to have found it again.
Date of experience: August 31, 2024
I bought this for my wife on her birthday, she really love this version of Elle est belle. Smells so nice!
Date of experience: August 31, 2024
Very good service, took little time to arrive to my house (2-3 days). Great prices and generous with their reward system. Would definitely recommend
Date of experience: August 28, 2024
Good service, fast order fulfillment and delivery. I've ordered multiple times and it's always been a great experience.
Date of experience: December 18, 2024
Ordering was very easy. Great fragrance! Delivery was right on schedule. Many thanks for my favorite men's cologne.
Date of experience: December 15, 2024
Very nice, fast shipping, no damage on box, extra sample in the box, best price online, beautiful people,
Date of experience: November 10, 2024
Very easy process from selection to ordering to payment, wide variety of products, good loyalty program, fast shipping.
Date of experience: November 14, 2024
First time purchasing from Fragrance Buy. They had things I could not find locally so I thought I would give them a try. Easy to order from their website. Everything was spelled out in great detail with the order. Was a little hesitant at first just due to them being CA based vendor and the international shipping thing. No worries there now. Shipping was quicker than expected. Awesome communication through the process. Great purchasing experience.
Date of experience: July 2, 2024
I recieved a $25.00 giftcard from fragrancebuy! Thank you kindly.Neil Anderson I will purchase my colognes from Fragarancebuy in the future! Neil Anderson
Date of experience: October 10, 2024
I recently purchased Encre Indigo from the house of Lalique and I'm blown away by the quality and longevity. The scent is exactly what I was looking for, and the packaging was beautiful.
Date of experience: September 9, 2024
My order was shipped fairly quick, and the price I got this fragrance at was great as well. Customer support is amazing and very helpful.
Date of experience: October 10, 2024
GREAT EXPERIENCE SHOPPING@ FRAGRANCE BUY. THEY ARE, PERHAPS, THE VERY BEST IN THIS. THEY DESERVE 5-STAR BUT I RESERVE THE EXTRA STAR FOR ANY IMPROVEMENT.
Date of experience: September 15, 2024
I'm usually impressed receiving my order from FragranceBuy
Date of experience: December 18, 2023
Great products, better pricing than most outlets, and delivery is mostly fast.
Note - Sometimes I get a different product to the pictured one for my ordered Burberry Perfume. Please, make amends. Thanks.
Date of experience: November 20, 2022
I was promised a bag of niche perfume sampler for being part of the first 5000 purchases on their anniversary sale. I never received it
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2024
The parcel was well packed and came with a free sample. The perfume was reasonably priced and certainly is one of the best freshie out there
Date of experience: August 5, 2024
I have ordered with them several times. Despite living in a different country (US),I usually get it faster than with many other sellers based in the States. Prices are also better like 80% of the time.
Date of experience: June 30, 2024
First time buyer - pleased with the experience. Easy checkout, fragrances received on time and in good condition.
Date of experience: November 29, 2024
First time customer and I will certainly return. Great choices@ great prices delivered with zero problems. Thanks!
Date of experience: November 24, 2024
Amazing prices, great offers, fast and responsive customer service, and excellent shipping speed that corresponds with price.
Date of experience: October 12, 2024
Fast shipping, early delivery. Love the convenience and the care Fragrance Buy employs with all their shipments.
Date of experience: October 7, 2024
Had a bad experience with fragrancbuy.ca They keep excellent track of their stock so what you order gets shipped out in a timely manner. Terrific selection of Niche, Designer, and Middle Eastern houses.
Date of experience: June 24, 2024
As always, frag buy was exceptional in shipping and packaging. Got my fragrances quickly and safely.
Date of experience: March 25, 2024
Always a joy to deal with, frag buy is the absolute best.
Date of experience: January 13, 2024
Tha package arrives on time, it was very well packed and you can tell how effort they do to make sure it doesnt get crushed during shipment
Date of experience: October 22, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Alexander, we truly apologize for the oversight in not adding the niche sample to your order and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team