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Fragrance Buy has a rating of 4.8 stars from 5,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Love shopping at fragrancebuy.ca Delivery is fast and they are always responsive if an issue comes up. Highly recommend shopping with them.
Date of experience: December 12, 2024
Lots of choices and fast efficient delivery. Great when the US doesn't have it
Date of experience: August 23, 2024
Really good prices compare to other perfums shops and really fast shipping.The only little problem is that the sipping costs 10$
Date of experience: October 10, 2024
I received my purchase quickly, conveniently, and everything was in perfect condition. Very happy with the efficiency and value of Fragrancebuy.ca
Date of experience: October 6, 2024
Amazing shopping experience as usual. I love buying fragrances from this store as they have the most variety with best price in the market.
Date of experience: September 5, 2024
Fragbuy always has the best deals in the business. Everything I have bought from them has been 100% authentic. I have had some shipping issues but they have compensated me for the losses. I will continue buying from Fragbuy.
Date of experience: July 13, 2024
I have nothing but good things to say about Fragrancebuy, I have made 4 or 5 purchases already and I am so pleased with the quality and will buy again in the future! Thanks!
Date of experience: August 5, 2024
Everything went well, the perfume was cheaper than retail, only wish that I had a more accurate shipping time which I would blame more on FedEx then FragranceBuy
Date of experience: November 17, 2024
My second time ordering with FragranceBuy and it was nothing less than perfect. Great prices on colognes, easy checkout and quick shipping especially within the GTA. Received my order in perfect condition as well, so couldn't be happier.
Date of experience: July 6, 2024
Ordering and fulfillment were smooth, however after ordering USD 1000 worth of fragrances, got only 1 free sample vial of PDM, 1 for Armaf, and 2 tiny ones for Carolina Herrera (same fragrance twice). This was a huge letdown and social media influencers hyped up the freebies one can get if we are the first few to order. I don't think I will order again from this store.
Date of experience: July 12, 2024
All though it sounds like a bot comment, Fragrancebuy has not done me wrong. Great prices, wide selection and quick delivery, time after time!
Date of experience: September 3, 2024
Great selection, great prices, fast delivery. Can't ask for more than that. I will definitely be using Fragrance Buy often :)
Date of experience: July 30, 2024
I love shopping here. Customer service was quick to address a mistake I had made in my order. My orders have been delivered with care and within the timeline allocated. I will definitely keep shopping at FragranceBuy!
Date of experience: July 7, 2024
Fragrancebuy always has the best prices. I've ordered multiple fragrances from them and so far everything has been smooth.
Date of experience: December 7, 2024
Dont hesitate to do your fragrance shopping at FragranceBuy, their low prices and quick shipping are hard to beat!
Date of experience: December 17, 2024
Everything came fast without damage but the only problem was that the tracking link didn't work (even past 3pm)
Date of experience: November 26, 2024
I have been shopping with fragrancebuyca for a good while now and they have never disappointed me. Thank you
Date of experience: October 10, 2024
This site is the best way to buy fragrances hands down.
Date of experience: January 24, 2024
Great customer service and ships fast with no damage to the products. Thank you
Date of experience: December 9, 2023
Great site with hard to find frags. Fast shipping to the US. I will definitely order from them again.
Date of experience: September 22, 2024
I can always count on Fragrancebuy for great prices, quick shipping, and terrific packaging. Keep up the great work!
Date of experience: October 4, 2024
Everything was just perfect from the quality to the prices and delivery. Fragrance buy will always be my go to for perfume purchase.
Date of experience: December 14, 2024
My experience was amazing from beginning to end, my order came in two days, I would definitely be placing another order very soon.
Date of experience: September 19, 2024
Even though the tracking didn't work like am used to and the delivery person didn't give me a update everything was delivered safely.
Date of experience: October 7, 2024
Everything was perfect no problem with my delivery it was very fast.
Date of experience: January 5, 2024
I've been eyeing several bottles for quite a while. When FrangranceBuy launched its Canada Day sale, I knew I couldn't wait any longer. All my bottles came genuine and in perfect condition. Speedy shipping, too. Thanks for the extra goodies as well!
Date of experience: July 6, 2024
Purchasing from FragranceBuy is always a pleasure.
The prices are the lowest around, the selection is diverse, and the fragrance is genuine.
The shipping is also amazingly fast and secure, it amazes me every time.
I will, without a doubt, continue to purchase all my fragrances from FragranceBuy.
Date of experience: July 11, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Aamir, we sincerely apologize for the quality control issue and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team