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Fragrance Buy has a rating of 4.8 stars from 5,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
I always love shopping at Fragrancebuy.ca and I can confidently say it is one of the best online fragrance sites. From the user-friendly interface to the ease at searching for products and don't get me started on the prices and loyalty program, it is all around one of, if not the best.
Pricing: In most cases you cannot beat the prices. I used to search for cheaper prices and no one beats fragrancebuy.ca, I don't search anymore, if fragrancebuy.ca has you can bet that is the lowest price on the web.
Selections: The variety of fragrances is impressive, ranging from niche artisanal scents to popular designer brands. I was particularly thrilled to find some hard-to-find niche brands that I've been wanting to try!
Checkout: The checkout process was smooth and secure. I appreciated the variety of payment options available, only gripe is the free shipping on 5 items or more. Still, as a loyalty reward program member, I can get free shipping with 100 sprays, so I am not too mad.
Customer Service: I had a minor issue with my order, and I was blown away by the customer service. They responded to my inquiry very quickly and resolved the issue with such professionalism and courtesy. It's clear they genuinely care about their customers.
Packaging: When my order arrived, I was delighted by the thoughtful packaging. The fragrances were securely wrapped, and the presentation made it feel like a special treat.
Product Description: If I were to gripe about anything, it would be that there are no descriptions for the fragrance or scents and there are no notes breakdowns. I completely understand that it is a lot to put in all this information and they (fragrancebuy.ca) allow reviews of scents. However, a description or note breakdown, would allow buyers to know what the scents designer's intent or what they were going for.
Overall, Fragrancebuy.ca is a gem of a fragrance site. Whether you're a fragrance expert or just starting your scent journey, this site has something for everyone. I will definitely always return for more! Highly recommended!
Date of experience: October 4, 2024
Just an absolute ease of ordering and getting things delivered and everything was packaged very nicely
Date of experience: November 18, 2024
This has easily become my first place to look for fragrances and prices I can afford. I check the site daily. The shipping is fast abs the rewards program is awesome!
Date of experience: July 27, 2024
Love this boutique online. Buy 50 parfum andevery thing was more than perfect for me. Better than amazon.
Date of experience: December 5, 2024
Great shopping experience everything came in good condition and the delivery time was great as well
Thanks
Date of experience: August 27, 2024
Fast shipping and the box was safe enough to protect the fragrances from damage. I also love that I could see the best prices on this website.
Date of experience: November 29, 2024
I bought 4 parfums and it was supposed to be delivered within a week but it has been 10 days since and I still haven't received them.
Date of experience: October 15, 2024
I like the ease of finding what I'm looking for and the loyalty program, FragranceBuy has good prices and they deliver within the estimated time, I love that.
Date of experience: November 8, 2024
I really love Fragrance Buy! They have a wide variety of lotions, promotions, good prices, and a good shipping process
Date of experience: December 30, 2023
As per usual, this company has fast shipping and I've never had any issues with anything I've ordered. Great job as always.
Date of experience: December 2, 2024
Every time I order from Fragrance Buy it's an amazing experience. I have always been satisfied by the product and the service.
Date of experience: September 21, 2024
As usual, a great experience ordering with Fragrance Buy. Well packaged, everything was fantastic and arrived sooner than expected. Thanks again!
Date of experience: July 14, 2024
I have ordered twice and everything has come quickly and in perfect condition. Also a happy surprise in my second order (if there was also one in the first I missed it!) I am very satisfied so far!
Date of experience: June 7, 2024
Been doing business with Fragbuy for over 2 years. Never any hassle, great selection, great prices and fast shipping. Can't beat that!
Date of experience: August 26, 2024
Great selection, great prices, fast shipping, excellent packaging, everything right the first time. Will be ordering again.
Date of experience: August 24, 2024
I have always had the best experience shopping on fragrance buy since I started buying from them, the best customer service, prices you can't fine anywhere else, plus fast and secure shipping.
Date of experience: July 18, 2024
I have been shopping on fragrance buy for a couple years and they have never disappointed me and they continue to be the only place I purchase colognes and perfumes from.
Date of experience: November 12, 2022
Love the selection that you guys have. I live in Connecticut and I still get my orders in a timely fashion. Thanks.
Date of experience: September 8, 2024
I love your selection as well as pricing you guys always have great stock
Date of experience: April 26, 2024
I live in the US and I get faster service from you guys
Date of experience: October 12, 2022
My first experience was fantastic, easy site to navigate and I was impressed with the packaging, securing everything in place. I will definitely be ordering again.
Date of experience: July 18, 2024
Always a pleasure to order from Fragrancebuy.ca! I live in Texas and the shipping is really pretty quick considering it's coming from Canada! Thank you guys for always going top notch!
Date of experience: July 22, 2024
Fragrancebuy.ca is always on-point. I literally picked up 4 clones for the price of one nice middle of the road designer fragrance!
Packaging is beautiful, shipping on point (all the way from Canada to Texas). Zero complaints.
Date of experience: April 2, 2024
First time ordering…great pre-sale if Club de Nuit "Untold."
Zero complaints, just thrilled!
Will be back 100%
Date of experience: February 13, 2023
Fragrance Buy is my go to online shop for quality authentic fragrances at reasonable prices. Delivery is safe and prompt.
Date of experience: August 16, 2024
I recently purchased seven fragrances from fragrance buy For the great prices, but also for the free giveaways. What I received was a very small decamp of a women's fragrance I am a man I didn't expect to get any of the big giveaways, but I at least expected some nice samples
Date of experience: July 8, 2024
Hello Richard, we sincerely apologize for the disappointing sample received during our sale and for the frustration and inconvenience this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I decided to give Art of Arabia 1 a go after wearing designer fragrances normally reserved for fall/winter months for decades, and Lattafa did not disappoint! Sharp citrus, mint, but the black tea takes center stage. Soft lavender in the dry down balances out the sharpness, ending with a mild cinnamon note. About 6-7 hours of longevity. So happy with my first freshie and service from Fragrancebuy that I'm now awaiting my second order from them!
Date of experience: July 7, 2024
Easy transaction and everything arrived well and safe. I will most definitely be ordering from here again soon.
Date of experience: August 19, 2024
I bought bottle of Mancera Red Tobacco Intense, it shipped and arrived super fast and cost half of what it would normally cost me. From what I can tell the bottle is fully authentic, the batch code on the box matches the bottle, and it smells and lasts like the real deal. Very impressed with the service, I will be using it for future cologne purchases
Date of experience: July 4, 2024
I've placed a couple orders now with fragrancebuy and everything has arrived swiftly, and packaged to perfection.
Date of experience: November 27, 2024
Great experience with price, delivery time and packaging. Top notch! Jpg Le Male Le parfume is amazing.
Date of experience: November 15, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Hubert-Alexis, we sincerely apologize for the delayed delivery and for any frustration, inconvenience or disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team