• Bookmark

    Fragrance Buy

Fragrance Buy

Write a Review

Overview

Fragrance Buy has a rating of 4.8 stars from 5,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
14
Negative
97
View ratings trends
109
See all photos
How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,969)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (539) rewards program (34)
Thumbnail of user williamg2508
Maryland
1 review
0 helpful votes
  • Send Message
October 14th, 2022
Verified purchase

Top quality Fragrances at very reasonable prices. What more could you ask?

Date of experience: October 14, 2022

Thumbnail of user meganm1226
Michigan
1 review
0 helpful votes
  • Send Message
February 19th, 2023
Verified purchase

Excellent will order again had a great experience.

Date of experience: February 19, 2023

Thumbnail of user sheldons101
Florida
1 review
0 helpful votes
  • Send Message
October 15th, 2022
Verified purchase

Just amazing service from order to delivery. You are notified each step of the way. Will buy again

Date of experience: October 15, 2022

Thumbnail of user blucherm
Canada
1 review
0 helpful votes
  • Send Message
February 23rd, 2023
Verified purchase

Excellent Product and very fast delivery, I like the products of your store

Date of experience: February 23, 2023

Thumbnail of user samanthac928
Canada
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Took almost 2 weeks to get the fragrances. But received them in very good condition

Date of experience: December 9, 2022

Thumbnail of user lucr38
Canada
1 review
0 helpful votes
  • Send Message
December 10th, 2022
Verified purchase

Received merchandise very well packed and in the time mentioned.

Date of experience: December 10, 2022

Thumbnail of user germann14
Canada
1 review
0 helpful votes
  • Send Message
December 10th, 2022
Verified purchase

Love this! Very fast delivery, and good prices!
We keep smell

Date of experience: December 10, 2022

Thumbnail of user oliverf88
Texas
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Price of items went up at checkout. Would have been nice to see original pricing

Date of experience: January 30, 2023

Thumbnail of user gabriellem202
Canada
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Very fast shipping and my perfume arrived in perfect condition!

Date of experience: January 5, 2023

Thumbnail of user sandrav1033
Canada
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Was very happy that I received my order within only a few days!

Date of experience: January 1, 2023

Thumbnail of user raym826
Canada
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

I have finally found a source for my favourite fragrance!
Fast, easy and convenient.
Thank you

Date of experience: June 5, 2023

Thumbnail of user michealg56
Canada
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Fast delivery came within a couple days of ordering, good customer service as always!

Date of experience: June 5, 2023

Thumbnail of user vincef96
Canada
1 review
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

Fragrance Buy always delivers on time and the packaging is done right. Cheers!

Date of experience: December 12, 2022

Thumbnail of user candicew174
Jamaica
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

It arrived in good condition and the smell is so great.

Date of experience: June 3, 2023

Thumbnail of user erich2127
Canada
1 review
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

Excellent I would use this site again, quick delivery and tracking, thanks

Date of experience: December 12, 2022

Thumbnail of user natalieh682
Florida
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

Everything went perfectly! Great price, selection and service! I Love my new perfume!

Date of experience: June 2, 2023

Thumbnail of user ranak13
Virginia
2 reviews
0 helpful votes
  • Send Message
December 10th, 2022
Verified purchase

My favorite website to by perfumes. Highly recommend

Date of experience: December 10, 2022

Thumbnail of user timothyw1046
Illinois
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Received all my fragrances ina very timely manner, no damage, great prices!

Date of experience: June 5, 2023

Thumbnail of user paigew198
Canada
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

My Fragrance arrived on time, safely, and it smells wonderful!

Date of experience: June 9, 2023

Thumbnail of user elianys
California
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase

I love fragrance buy, they are fast and have great deals!

Date of experience: October 17, 2022

Thumbnail of user vanessab606
Canada
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Excellent service. Great products. Site was easy to use.

Date of experience: December 14, 2022

Thumbnail of user rics15
California
2 reviews
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Arguably one of the best fragrance discounters with a great selection.

Date of experience: June 9, 2023

Thumbnail of user tylerb722
New York
1 review
0 helpful votes
  • Send Message
October 18th, 2022
Verified purchase

Ver quick shipping and I will continue to purchase from this discounter

Date of experience: October 18, 2022

Thumbnail of user colep105
Canada
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Fast delivery prompt service just thought would not look so cheap

Date of experience: December 17, 2022

Thumbnail of user rogerp603
Illinois
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase

Good experience. Four stars because was taught that there is always room for improvement...

Date of experience: December 18, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

How do I know I can trust these reviews about Fragrance Buy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fragrance Buy?