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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
14
Negative
97
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,969)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (539) rewards program (34)
Thumbnail of user josephe43
Nevada
2 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Truly a top quality company! Fragrancebuy not only sells fragrances at the lowest price, but they actually ensure customer satisfaction.

Date of experience: April 17, 2023

Thumbnail of user samuelb676
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Fue una experiencia facil a la hora de realizar la compra, y el pedido llegp antes del tiempo programado, empaquetado en excelente calidad, volvere a comprar mas fragancias con ustedes!

Date of experience: January 3, 2023

Thumbnail of user ireneuszw1
Canada
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Fake! Fake! Fake! Fake!Fake! Fake!Fake! Fake! Fake! Fake!

Date of experience: July 19, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hello Ireneusz, we truly apologize for the Azzaro United not meeting your expectations and for the frustration, inconvenience, and disappointment this has caused.

We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.

We kindly reached out via email on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user gillesl52
Canada
1 review
0 helpful votes
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December 15th, 2023
Verified purchase
• Updated review

Commande reçue suivie d'un accusé de réception. Communication très bonne et livraison dans les délais prévus. Tout est bien et sans complication.

Date of experience: December 15, 2023

Dernier achat
October 14th, 2023
Verified purchase
• Previous review

Service rapide avec suivi. Dates précises et livraison bien effectuée.

Date of experience: October 14, 2023

Curiosité
December 14th, 2022
Verified purchase
• Previous review

Parfums que je voulais découvrir et redécouvrir. Réception rapide sans problème. Très satisfait.

Date of experience: December 14, 2022

Thumbnail of user michelg132
Canada
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Très bon service livraison dans les délais. Les produits ont été livrés en bon état. Bravo

Date of experience: March 3, 2024

Thumbnail of user mylnec
Canada
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Je suis très satisfaite de mes achats sur ce site. J'ai toujours eu la qualité souhaitée et je recommande fortement à tous ceux qui hésiteraient.

Date of experience: November 10, 2023

Thumbnail of user marlenet159
Canada
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

J ai commandé un parfum Boucheron et j'ai reçu un eau de toilette c est pas la même chose. Je suis très déçu.

Date of experience: March 6, 2023

Thumbnail of user angelal1517
Canada
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Nunca he tenido ningun problema con esta tienda, mi producto siempre llega bien protegido y muy a tiempo siempre... mas que altamente recomendado

Date of experience: October 4, 2022

Thumbnail of user cristopera
Canada
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Todo llego rápido y en buen estado los precios son buenos. Aunque sería bueno una tienda física para poder apreciar la variedad de fragancias

Date of experience: December 28, 2023

Thumbnail of user yasnaya
Florida
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Fantástica experiencia y todo llegó Perfecto volveré a comprar una y otra ves tienen los mejores precios en el mercado de los perfumes

Date of experience: March 23, 2023

Thumbnail of user marjorys15
Canada
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Je suis très contente de mon achat c'était ma toute première fois je recommande fortement a tous les autres utilisateur de ce site!

Date of experience: February 19, 2023

Thumbnail of user jacquelinea484
Canada
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

J'ai reçu ma commande en 3 jours et en très bonne état durant la période des fêtes qui est très achalandé.
Merci pour la rapidité

Date of experience: January 7, 2023

Thumbnail of user jefersonc4
DO
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Todo excelente cada vez que hago pedido llegan muy bien cuidado solo faltaría que envíen más rápido

Date of experience: January 12, 2024

Thumbnail of user rachidar3
Canada
2 reviews
0 helpful votes
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February 13th, 2023
Verified purchase

J ai acheté Bottega veneta car j ai cherché partout je n ai pas trouvé. L odeur est vraiment réelle comme toujours rien n a changé.

Date of experience: February 13, 2023

Thumbnail of user victorc682
Texas
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Excellent service, very fast process and delivery todo fue muy rapido y la entrega fue super rapido.

Date of experience: December 25, 2022

Thumbnail of user yadrianaz
Canada
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Es el mejor lugar para comprar tus fragancias, el empaque es de los mejor y la eficacia de la entrega es lo mejor

Date of experience: December 13, 2022

Thumbnail of user marcellinet1
Canada
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Une fragrance puissante, un sillage à la fois enivrant et énervant mais addictif. Bonne tenue. Plutôt en soirée…

Date of experience: February 25, 2023

Thumbnail of user skanderr1
Canada
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Commande arrivé à temps, et en très bonne condition.

Date of experience: December 21, 2023

Thumbnail of user djibrinen
Canada
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

Toujours satisfait de mes achats de parfums originaux

Date of experience: December 19, 2023

Excellent
October 1st, 2022
Verified purchase
• Previous review

Je suis toujours satisfait merci beaucoup ne changez pas rester comme çà

Date of experience: October 1, 2022

Thumbnail of user sylvainf14
Canada
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

Belle expérience d'achat sur ce site avec beaucoup de choix de parfums à très bon prix.

Date of experience: September 16, 2023

Thumbnail of user isabelles133
Canada
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Commande arrivée en parfait état et livraison rapide. Très contente de mon achat.

Date of experience: December 3, 2023

Thumbnail of user fernandop212
Ecuador
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Estoy contento porque siempre cumplen mis expectativas en cada fragancia

Date of experience: November 21, 2023

Thumbnail of user silbanao
Peru
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Excelente servicio y productos. Llego perfectamente envalado y a tiempo.
Gracias

Date of experience: October 26, 2023

Thumbnail of user josec1080
DO
2 reviews
0 helpful votes
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December 23rd, 2022
Verified purchase

Todo muy rápido y de buena calidad me llegó lo que espera y lo más pronto posible

Date of experience: December 23, 2022

Thumbnail of user gilmerl1
VE
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Productos de excelente calidad, con buenos precios y muy buena atencion.

Date of experience: September 22, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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