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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,008
Neutral
14
Negative
98
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,975)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (539) rewards program (34)
Thumbnail of user josev790
Canada
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Gracias por darnos la confianza de trabajar con ustedes

Date of experience: November 12, 2022

Thumbnail of user annemariek35
Canada
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Sinon très bon achat qualite/prix. La livraison était super rapide.

Date of experience: May 4, 2023

Thumbnail of user pierrepauld1
Canada
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Toujours un service rapide et des produits bien emballés. Merci à toute l'équipe.

Date of experience: January 4, 2023

Thumbnail of user estebanv32
Costa Rica
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Excelente servicio, productos originales, envío rápido y ágil. Totalmente recomendado

Date of experience: September 30, 2022

Thumbnail of user anav288
Canada
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Super recomendo a Fragance Buy, rápida entrega, produto maravilhoso.

Date of experience: November 28, 2022

Thumbnail of user jonnathanm4
Canada
2 reviews
0 helpful votes
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February 16th, 2023
Verified purchase

Envío rápido y excelente envío,.muy buena experiencia lo recomiendo 100%

Date of experience: February 16, 2023

Thumbnail of user olgag234
Florida
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Todo en perfecto estado, exelente empaque y rápida entrega. Gracias!

Date of experience: March 31, 2023

Thumbnail of user rejeanb
Canada
2 reviews
0 helpful votes
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February 17th, 2023
Verified purchase

Service courtois et livraison très rapide, excellent endroit pour retrouvé un parfum à bas prix

Date of experience: February 17, 2023

Thumbnail of user joseh701
Georgia
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Great products and super fast, excelente productos y rápida entrega

Date of experience: June 4, 2023

Thumbnail of user josev813
Ecuador
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Amazing,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: December 16, 2022

Thumbnail of user codyw156
California
2 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

0 0 0. 0 0 0 0 0 0 0 0 0 0 0

Date of experience: January 18, 2023

Thumbnail of user miguelb251
Ecuador
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

Date of experience: January 13, 2023

Thumbnail of user kjmk1
South Dakota
2 reviews
0 helpful votes
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April 7th, 2023
Verified purchase

Good gooooooooooooooooooooooooooooood Gooooooooooooooooooooood

Date of experience: April 7, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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