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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.5%
Positive
2,029
Neutral
15
Negative
102
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Winter Haul”

Victor C.
12/30/24

Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!

Date of experience: 12/20/24
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Top Critical Review

“Not Authentic”

Etto E.
12/17/24

I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.

Date of experience: 12/7/24
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Reviews (6,065)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (73) loyalty program (51) delivery time (66) quality products (51) customer service (548) rewards program (34)
Thumbnail of user leroyv35
Canada
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Guys my experience in ordering from you has been nothing short of phenomenal. I appreciate the hard work you put in, in ensuring that my order is correct and gets to me in a timeous manner. Please keep up the amazing work.

Date of experience: August 22, 2024

Thumbnail of user mackp40
California
1 review
1 helpful vote
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August 22nd, 2024
Verified purchase
• Updated review

I've purchased several fragrances from Fragrance Buy and have always been extremely happy with their business. Some of the most competitive prices you'll find, great inventory, and there really is nothing like receiving that red box in the mail. Will continue to be my primary source for fragrance purchases

Date of experience: August 12, 2024

Best Online Frag Shop—PERIOD
September 17th, 2023
Verified purchase
• Previous review

Truly my favorite place to purchase fragrances. The prices, the loyalty program, the wishlist functionality… Look no further than fragrancebuy.ca for all of your fragrance purchasing needs

Date of experience: September 17, 2023

Thumbnail of user fitza1
Canada
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

Always in good time an love the deals. I luv this site

Date of experience: October 17, 2024

Great deals
November 14th, 2023
Verified purchase
• Previous review

Quick and easy I'm in Canada so I love the accesses to niche

Date of experience: November 14, 2023

Thumbnail of user yahyaa55
Virginia
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

Wonderful buy as usual, shout out to the team here! Always comes exquisitely packaged.

Date of experience: October 17, 2024

Arrived quick and perfectly
December 3rd, 2023
Verified purchase
• Previous review

Would buy again! Great value price and seamless process.

Date of experience: December 3, 2023

Thumbnail of user marcosm214
Canada
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

It was my first purchase with you guys and my experience was perfect. Fast delivery, product perfectly protected, and excellent customer service. I was positively surprised by the customization and robustness of the packaging, which showed extremely professional work and focused on communication with the customer.

Date of experience: August 20, 2024

Thumbnail of user ar854
Colorado
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Great site with hard to find frags. Fast shipping to the US. I will definitely order from them again.

Date of experience: September 22, 2024

Thumbnail of user justinc1400
Canada
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Came quickly but with just a couple small issues. There is a little chip on the bottle where it should be gold. And also very visible scratches on the atomizer when the pin is removed. Overall good experience.

Date of experience: August 19, 2024

Thumbnail of user sachakc
California
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Great everything, response properly and sells only authentic product. Will always recommend. Thank you.

Date of experience: September 28, 2024

Thumbnail of user eishas
Germany
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The shiping speeds are iffy but never more then a week, I live in the GTA. Never been fake, damaged or any bad experience

Date of experience: September 24, 2024

Thumbnail of user yoelg6
Canada
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Fedex is $#*! they never came and now I have to go 30 kilometers to look for my order as long as you do business with fedex but I will never place an order on your page again

Date of experience: September 5, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hello Yoel, we truly apologize for the ongoing delivery issues you are facing with FedEx and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user kylang6
Canada
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

That $#*! be shipping super fast and I love it. Only problem is most things are out of stock sometimes but ik yall can't help it fr. But keep up the good work.

Date of experience: September 6, 2024

Thumbnail of user melanies1157
Canada
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I had an excellent experience with Fragrance Buy. Received my order, well packed and in perfect condition, in 10 days. That is quite fast for where I live.

Date of experience: August 30, 2024

Thumbnail of user jeffreyr1549
Illinois
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Once I got introduced to this site I have been in love, great prices and super fast delivery.

Date of experience: October 6, 2024

Thumbnail of user kofik7
Canada
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

I had very low expectation due to the price but I must say I'm impressed, very nice fragrance.

Date of experience: October 14, 2024

Thumbnail of user michaelb13759
Canada
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

My experience, they have a a great selection of every style of fragrance

Date of experience: October 15, 2024

Thumbnail of user keithm1160
Canada
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

It arrived in three days and was exactly as ordered. I have been buying from FragBuy for years and have never had a bad experience. Purchase with confidence.

Date of experience: September 2, 2024

Top notch company
July 7th, 2024
Verified purchase
• Previous review

It's always a great experience dealing with FragBuy. Excellent prices and service. Products are always authentic and shipping is fast.

Date of experience: June 27, 2024

They did it again.
November 30th, 2023
Verified purchase
• Previous review

Another excellent experience. Authentic fragrance, fast shipping and an excellent price.

Date of experience: November 30, 2023

Thumbnail of user diquanc1
Canada
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Amazing selection of products; and interesting finds (sometimes rare ones)

The prices are much cheaper than big box stores and in-store perfumeries/perfume selling stores.

The shipping is decently fast (relative to where I live, which is in Toronto; for example, one week from placing order to receiving).

The con really is, if an item is popular, it will usually sell out and become out of stock.

Date of experience: August 14, 2024

Thumbnail of user jovondreb
Texas
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Recently received Hugo Boss Bottled Absolu. Great fragrence, real head turner. It was packing carefully and arrived quickly. Thank you Fragrencebuy.

Date of experience: October 7, 2024

New fragrance
December 13th, 2023
Verified purchase
• Previous review

As always, I received my order quickly. I purchased multiple fragrences and I love all of them. Thanks fragrencebuy.ca.

Date of experience: December 13, 2023

Bond #9
June 12th, 2023
Verified purchase
• Previous review

Package was delivered right on time and as always wrapped securely. Keep up the great work. We definitely be ordering again soon.

Date of experience: June 12, 2023

Thumbnail of user richardc4470
Canada
1 review
0 helpful votes
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October 6th, 2024
Verified purchase
• Updated review

Nothing else needs to be said. But I will add further comments for the 50 character minimum. Cheers.

Date of experience: September 26, 2024

Quite simply the best
April 1st, 2024
Verified purchase
• Previous review

The bulk of my scent collection is from Fragrance Buy. I exclusively buy all my fragrances from them as an immediate go to. What does that tell you? Just buy from Fragrance Buy.

Date of experience: March 22, 2024

Never disappointed and am always satisfied
November 4th, 2023
Verified purchase
• Previous review

Impeccable customer service beyond reproach. Even when things go south, the rare instance it does, they do the utmost best to make things right. Very trustworthy. Buy from them!

Date of experience: November 4, 2023

The best
September 2nd, 2023
Verified purchase
• Previous review

All you Frag "Warriors" need not go anywhere else except right back to Coney.

FragranceBuy is THE PLACE to go in Canada for all your fragrance needs.

The prices can't be beat even from "The Baseball Furies".

Can you dig it?

Date of experience: September 2, 2023

Thumbnail of user quinnettem
Canada
1 review
0 helpful votes
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October 24th, 2024
Verified purchase
• Updated review

I'm very satisfied with it. Very good,excellent working product.

Date of experience: October 14, 2024

Untold
August 21st, 2024
Verified purchase
• Previous review

I had a wonderful time navigating while purchasing the perfume Very easy, excellent and reliable.

Date of experience: August 11, 2024

Thumbnail of user deniser1287
Canada
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

FragranceBuy has been consistently excellent. After many years shopping I have never been disappointed by a purchase or the customer service. Always on their 'A game'. Keep up the great work guys!

Date of experience: September 2, 2024

Excellent
March 24th, 2024
Verified purchase
• Previous review

I've been a customer for years. Customer service, pricing, and value is excellent. They are second to none! The availability to purchase tester bottles is a brilliant option for those who are only buying for themselves and not gifting. I highly recommend this business.

Date of experience: March 14, 2024

Thumbnail of user emmanuelk224
Canada
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Here's a corrected version of your sentence:

It's my first time trying Polo perfumes, and I must say I'm happy with this Polo Black I ordered. It's authentic, and the price was great. Thank you, Fragrancebuy!

Date of experience: August 19, 2024

Thumbnail of user alisonb618
Canada
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

Every time I order from Fragrance Buy it's an amazing experience. I have always been satisfied by the product and the service.

Date of experience: September 21, 2024

Fast amazing service
July 24th, 2024
Verified purchase
• Previous review

As usual, a great experience ordering with Fragrance Buy. Well packaged, everything was fantastic and arrived sooner than expected. Thanks again!

Date of experience: July 14, 2024

Great Service
June 17th, 2024
Verified purchase
• Previous review

I have ordered twice and everything has come quickly and in perfect condition. Also a happy surprise in my second order (if there was also one in the first I missed it!) I am very satisfied so far!

Date of experience: June 7, 2024

Thumbnail of user mauricew196
Illinois
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered this fragrance and it arrived quickly. Packaging as always was top notch from FragranceBuy.ca This fragrance is absolutely amazing and strong. The coconut note right off the top makes you feel like you're in the tropics. Definitely will be ordering more JPG fragrances in the future.

Date of experience: August 17, 2024

Thumbnail of user jasonl2145
California
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I ordered two products and it was packed well in a banded box with packing peanuts with safety tamper seal on the outside. The checkout process was simple and shipping was fast. Got exactly what I ordered at an amazing price. Definitely recommend and will buy again!

Service
Value
Shipping
Quality

Date of experience: August 9, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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