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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,002
Neutral
14
Negative
99
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,996)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (65) quality products (52) customer service (542) rewards program (34)
Thumbnail of user juliang334
Florida
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase
• Updated review

Love shopping at fragrancebuy.ca Delivery is fast and they are always responsive if an issue comes up. Highly recommend shopping with them.

Date of experience: December 12, 2024

Great site
September 2nd, 2024
Verified purchase
• Previous review

Lots of choices and fast efficient delivery. Great when the US doesn't have it

Date of experience: August 23, 2024

Thumbnail of user jeffb3169
Canada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Really good prices compare to other perfums shops and really fast shipping.The only little problem is that the sipping costs 10$

Date of experience: October 10, 2024

Thumbnail of user leaht206
Canada
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I received my purchase quickly, conveniently, and everything was in perfect condition. Very happy with the efficiency and value of Fragrancebuy.ca

Date of experience: October 6, 2024

Thumbnail of user matts1855
Nevada
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Good experience with Fragrancebuy! First time purchasing there. Absolutely no issues there! Got what I wanted and shipping was pretty quick!

Date of experience: September 30, 2024

Thumbnail of user prabhjotr
Canada
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Amazing shopping experience as usual. I love buying fragrances from this store as they have the most variety with best price in the market.

Date of experience: September 5, 2024

Thumbnail of user chrish4122
Canada
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Everything is excellent, quick shipping, reasonable prices, and never a screw up in the ordering.
Geesh, what more do you want in 2024?

Date of experience: September 6, 2024

Thumbnail of user vincentg251
Missouri
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase

Fragbuy always has the best deals in the business. Everything I have bought from them has been 100% authentic. I have had some shipping issues but they have compensated me for the losses. I will continue buying from Fragbuy.

Date of experience: July 13, 2024

Thumbnail of user maritzam129
Pennsylvania
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I have nothing but good things to say about Fragrancebuy, I have made 4 or 5 purchases already and I am so pleased with the quality and will buy again in the future! Thanks!

Date of experience: August 5, 2024

Thumbnail of user ryanf1753
Canada
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Everything went well, the perfume was cheaper than retail, only wish that I had a more accurate shipping time which I would blame more on FedEx then FragranceBuy

Date of experience: November 17, 2024

Thumbnail of user harshilp3
Canada
1 review
1 helpful vote
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July 16th, 2024
Verified purchase

My second time ordering with FragranceBuy and it was nothing less than perfect. Great prices on colognes, easy checkout and quick shipping especially within the GTA. Received my order in perfect condition as well, so couldn't be happier.

Date of experience: July 6, 2024

Thumbnail of user aamirs34
Canada
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Got an old product didn't appreciate it at all.
Sent an email to the customer service and they said semd it.
Why you guys have to send the old product at first place?

Date of experience: August 9, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hello Aamir, we sincerely apologize for the quality control issue and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user sirajb2
Texas
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Ordering and fulfillment were smooth, however after ordering USD 1000 worth of fragrances, got only 1 free sample vial of PDM, 1 for Armaf, and 2 tiny ones for Carolina Herrera (same fragrance twice). This was a huge letdown and social media influencers hyped up the freebies one can get if we are the first few to order. I don't think I will order again from this store.

Date of experience: July 12, 2024

Thumbnail of user jasonw2694
Canada
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

All though it sounds like a bot comment, Fragrancebuy has not done me wrong. Great prices, wide selection and quick delivery, time after time!

Date of experience: September 3, 2024

In my opinion...
August 9th, 2024
Verified purchase
• Previous review

Great selection, great prices, fast delivery. Can't ask for more than that. I will definitely be using Fragrance Buy often :)

Date of experience: July 30, 2024

Thumbnail of user candacem379
Canada
1 review
1 helpful vote
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July 17th, 2024
Verified purchase

I love shopping here. Customer service was quick to address a mistake I had made in my order. My orders have been delivered with care and within the timeline allocated. I will definitely keep shopping at FragranceBuy!

Date of experience: July 7, 2024

Thumbnail of user danielh5044
Washington
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Fragrancebuy always has the best prices. I've ordered multiple fragrances from them and so far everything has been smooth.

Date of experience: December 7, 2024

Thumbnail of user robertb15252
Indiana
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Dont hesitate to do your fragrance shopping at FragranceBuy, their low prices and quick shipping are hard to beat!

Date of experience: December 17, 2024

Thumbnail of user samirb85
Canada
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Everything came fast without damage but the only problem was that the tracking link didn't work (even past 3pm)

Date of experience: November 26, 2024

Thumbnail of user reginalm4
Alaska
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

I have been shopping with fragrancebuyca for a good while now and they have never disappointed me. Thank you

Date of experience: October 10, 2024

The Best
January 24th, 2024
Verified purchase
• Previous review

This site is the best way to buy fragrances hands down.

Date of experience: January 24, 2024

The best
December 9th, 2023
Verified purchase
• Previous review

Great customer service and ships fast with no damage to the products. Thank you

Date of experience: December 9, 2023

Thumbnail of user ar854
Colorado
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Great site with hard to find frags. Fast shipping to the US. I will definitely order from them again.

Date of experience: September 22, 2024

Thumbnail of user toddm1237
Colorado
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I can always count on Fragrancebuy for great prices, quick shipping, and terrific packaging. Keep up the great work!

Date of experience: October 4, 2024

Thumbnail of user tasnima7
Canada
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Everything was just perfect from the quality to the prices and delivery. Fragrance buy will always be my go to for perfume purchase.

Date of experience: December 14, 2024

Thumbnail of user justinej43
Canada
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

My experience was amazing from beginning to end, my order came in two days, I would definitely be placing another order very soon.

Date of experience: September 19, 2024

Thumbnail of user petersonp9
Canada
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Even though the tracking didn't work like am used to and the delivery person didn't give me a update everything was delivered safely.

Date of experience: October 7, 2024

My first cologne haul.
January 5th, 2024
Verified purchase
• Previous review

Everything was perfect no problem with my delivery it was very fast.

Date of experience: January 5, 2024

Thumbnail of user anthonyb2955
Arizona
1 review
1 helpful vote
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July 16th, 2024
Verified purchase

I've been eyeing several bottles for quite a while. When FrangranceBuy launched its Canada Day sale, I knew I couldn't wait any longer. All my bottles came genuine and in perfect condition. Speedy shipping, too. Thanks for the extra goodies as well!

Date of experience: July 6, 2024

Thumbnail of user wook4
Canada
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Purchasing from FragranceBuy is always a pleasure.
The prices are the lowest around, the selection is diverse, and the fragrance is genuine.
The shipping is also amazingly fast and secure, it amazes me every time.
I will, without a doubt, continue to purchase all my fragrances from FragranceBuy.

Value
Shipping
Quality

Date of experience: July 11, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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