- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fragrance Buy has a rating of 4.8 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Here you find everything you need from all over the world,original products, rare to find. Great customer service, very fast shipping. Orders looks like you give a present,never something damaged. Very happy to have business with and highly recommended for people who are afraid to try
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Excellent customer service I had ordered the wrong cologne for my grandson, sent the email Saturday asking for a cancellation and had the response on Sunday confirming my cancellation. Wow totally impressed. Placed the replacement order and it was delivered in three days. Wow again thank you and continued success for Fragrance Buy.
Date of experience: June 11, 2024
On top of the great selections and prices, the shipping packaging is the best in the business.
Date of experience: November 12, 2024
I have ordered from FragranceBuy 4 times so far and built my own collection of perfumes from them. They are so reliable, pack everything perfectly, and being part of the reward system is so nice to have free shipping and coupons
Date of experience: June 15, 2024
I always receive my fragrances in a timely manner and they're very nice people!
Date of experience: November 13, 2024
I recieved a $25.00 giftcard from fragrancebuy! Thank you kindly.Neil Anderson I will purchase my colognes from Fragarancebuy in the future! Neil Anderson
Date of experience: October 10, 2024
Been a loyal customer for years.
Love supporting a local Canadian business
Date of experience: November 11, 2024
Fast shipping, and excellent secure packaging.
I trust this website for authentic fragrances.
Date of experience: November 12, 2024
All their products are authentic, amazing customer service. Fast delivery.
Date of experience: November 11, 2024
Fast and easy! Very reliable! One of the best places to get fragrances on line.
Date of experience: November 12, 2024
Well packages, good prices, and in Canada too! I will certainly buy again.
Date of experience: November 12, 2024
My order was shipped fairly quick, and the price I got this fragrance at was great as well. Customer support is amazing and very helpful.
Date of experience: October 10, 2024
People talk about how customer service "used to be" all the time. We can always chalk the expression up as the longings of a past generation, but some places really do reflect the service we hear about. From the very first purchase, FragranceBuy made me feel like a childhood friend regardless of the distance and difference in nationalities between us. They're honest, expeditious, and take great care of their products and customers before and after the transaction. I may not have been around the times my dad reminisced about claiming that every vendor went above and beyond for the sake of their image and to grow trust, but I believe I have encountered one such company now and I look forward to all interactions with them. Their service is worthy of the highest praise, even in comparison to the past. For that reason, I am certain our dealings will continue well into the future.
Date of experience: September 6, 2024
I bought 4 parfums and it was supposed to be delivered within a week but it has been 10 days since and I still haven't received them.
Date of experience: October 15, 2024
Amazing prices, great offers, fast and responsive customer service, and excellent shipping speed that corresponds with price.
Date of experience: October 12, 2024
I always have a great experience with Fragrancebuy. Smooth transaction and great customer service but in all the purchases I've made I have yet to receive one sample. DONT expect any sample if you order from them.
Date of experience: June 9, 2024
The item arrived as scheduled and the product was in perfect condition. Services were exactly as promised.
Date of experience: October 18, 2024
I got an email in the middle of the night about a certain cologne that I've been searching for and couldn't find it unless I went to another country. Fragrance buy got it in and let me know about it and I purchased it on the spot! I Always buy from then
Date of experience: June 16, 2024
Great prices, variety, customer service. Fast shipping.
Date of experience: November 11, 2024
Excellent. Good customer service, fast shipping and delivery. Genuine products
Date of experience: November 10, 2024
The website offers a wonderful selection of fragrances at excellent prices. My package arrived securely packed, ensuring that everything was in perfect condition. The overall shopping experience was fantastic. It would be even better if there were an option to choose a free sample with my purchase to enhance the experience further.
Date of experience: September 1, 2024
No complaints, was packaged securely. Shipping was reasonable
Date of experience: November 10, 2024
I buy from you guys constantly, always satisfied, always comes in less than a week, sometimes you give a free sample that have lead me to buying full bottles of them. My only complaint, everybody know to come to you 1st and stuff sells out fast (sigh)!
Date of experience: September 2, 2024
I love the fact, that I place an order and usually get in 5 to 6 days. Some other discounters take weeks to send you package. I also like the sample freely given in packages. Niche fragrance on this sight I have brought for more than 50% off and stuff constantly come into stock all year
Date of experience: July 25, 2024
Always got top quality, sought after fragrances at the best prices! On top of all that you reward us for buying what we love, literally blessing us with savings for doing what we was going to do anyway, Thank You
Date of experience: December 25, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Hubert-Alexis, we sincerely apologize for the delayed delivery and for any frustration, inconvenience or disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team