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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,008
Neutral
14
Negative
98
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,975)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (539) rewards program (34)
Thumbnail of user elianys
California
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

I love fragrance buy, they are fast and have great deals!

Date of experience: October 17, 2022

Thumbnail of user vanessab606
Canada
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Excellent service. Great products. Site was easy to use.

Date of experience: December 14, 2022

Thumbnail of user rics15
California
2 reviews
0 helpful votes
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June 9th, 2023
Verified purchase

Arguably one of the best fragrance discounters with a great selection.

Date of experience: June 9, 2023

Thumbnail of user tylerb722
New York
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Ver quick shipping and I will continue to purchase from this discounter

Date of experience: October 18, 2022

Thumbnail of user colep105
Canada
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Fast delivery prompt service just thought would not look so cheap

Date of experience: December 17, 2022

Thumbnail of user rogerp603
Illinois
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Good experience. Four stars because was taught that there is always room for improvement...

Date of experience: December 18, 2022

Thumbnail of user jsb10
Canada
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

No complaints at all, fast, best prices, great inventory, good customer service response time.

Date of experience: December 17, 2022

Thumbnail of user hugob113
Canada
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Amazing Canadian website for shipping fragrances at discount. Great variety of niche to designer

Date of experience: December 16, 2022

Thumbnail of user gurleenj
Canada
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Perfumes are good and legit
The delivery is really fast

Date of experience: December 17, 2022

Thumbnail of user andresm216
Virginia
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

My favorite place to buy fragrances. Great experience with every purchase.

Date of experience: December 17, 2022

Thumbnail of user meetp8
Canada
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Always fast delivery and great fragrance collection

Date of experience: December 15, 2022

Thumbnail of user daquann1
New York
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Order was well packaged and came in a timely manner.

Date of experience: December 19, 2022

Thumbnail of user casimirt2
Canada
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

I received something else not fragrance. They're like water without any smell.

Date of experience: December 18, 2022

Thumbnail of user ghassanh10
Ghassan F.
Texas
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Fast shipping and professional service every thing comes as described

Date of experience: December 20, 2022

Thumbnail of user shawnm1029
Maryland
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Great service. And the package arrived right on time

Date of experience: December 20, 2022

Thumbnail of user vaniaa14
Canada
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I'm always happy with fast delivery… So I have no complaints.

Date of experience: December 20, 2022

Thumbnail of user anastasian31
Canada
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Great deals and very fast delivery. Selection is fantastic, all authentic products

Date of experience: December 20, 2022

Thumbnail of user reginaldr121
Canada
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Sérieusement j'apprécie tout et les choix de parfum sont excellent et toujours dans un délais raisonnable

Date of experience: March 26, 2024

Thumbnail of user elk24
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

Très satisfaite de votre service. J'ai fait une erreur sur mon adresse de livraison, et ma commande s'est déposée à la mauvaise adresse. J'ai contacté la personne concernée et elle m'a aidé grandement pour récupérer mon colis dans les brefs délais. Je vous remercie.

Date of experience: December 25, 2023

Thumbnail of user leoa138
Oregon
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

I've been a fraghead for 5 yrs, love FragranceBuy for it's vast selection and great packaging. I trust FB for their consistency in service and shipping.

Date of experience: April 17, 2023

Thumbnail of user prithens
Canada
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fyefyefyeyfyefyefyefyefyefyefyefyefyefyefyefyefyefyefyeyfyefyefyefyefyefyefyefyefyefyefyefye

Date of experience: December 1, 2024

Thumbnail of user jordanl543
Canada
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Recevoir un colis avec un échantillon de initio en bonus.

Merci beaucoup 🔥👌

Date of experience: April 13, 2024

Thumbnail of user davidl5245
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

C'est toujours très agréable de magasiner mes parfums chez Frangrancebuy.ca. Un beau choix de parfum pour tous les goûts. L'expédition se fait très rapidement. On accumule des points avec chaque achats ce qui nous donne des rabais... on adore ça!

Date of experience: December 4, 2022

Thumbnail of user ulyssel
Canada
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Expérience cliente parfaite, car j'ai choisi des parfums qui n'étais pas à mon gout, mais j'ai reçu la chance de les retourner et de me faire rembourser intégralement! Les parfums choisis sentais trop chimique et synthétique.

Date of experience: December 1, 2023

Thumbnail of user pablov91
Florida
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Nada que reprochar todo es exelente desde la página, que es fácil y directo para encontrar productos, hay muy buenos precios y stock. Todo vienen bien sellado las fragancias y la caja. Donde están bien protegidas y el envío es súper rápido. Teniendo en cuenta de donde se encuentren Y siempre me vino con algún decants que se agradece mucho,Súper recomendable!

Date of experience: November 11, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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