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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I've been looking for the Atelier Pomelo Paradis for a while, as most retailers in Canada have discontinued it. Was so happy to find it on this website - only to have the package come home and realize it (assuming it's authentic and not a fake product) is some old bottle sitting in the back of a shelf somewhere, until FragranceBuy sells its last bottle and makes its last penny - even though the product is NOT up to par and should NOT be sold. This product is expired, smells NOTHING like the original, and a disgusting attempt at increasing profits through selling expired goods. Just pull it off the shelf and say it's no longer available at your platform either - like everyone else in Canada did. DISGUSTING!
Date of experience: October 20, 2023
I was notified that the perfume I wanted was in stock. Purchasing was really easy and shipping was fast and painless. I always love purchasing from your site.
Date of experience: February 5, 2023
Saw gentscents rec me here and I bought one for my friend as a gift, shipping was slow as expected but the price was great and the product was genuine. Will come buy again
Date of experience: January 5, 2023
My personal experience was good, excellent customer service online interms of Technology user friendly and the products are nice not to mention the delivery of the items on time. Shopping was easy and smooth
Date of experience: September 19, 2022
I Had a good experience. The prices of the fragrances were good. The package arrived quickly. I was happy with the fragrances. Only one of the fragrances was a disappointment.
Date of experience: March 13, 2023
Not a fragrancebuy issue, but had a delivery issue that stressed me out mentally.
Gary's team is very helpful. Don't wish to rate lower and hurt their rating as they do a great job, delivery is a factor that is external and beyond what they can possibly control.
Date of experience: December 4, 2022
This was the only website where I could find the fragrance I was looking for. The transaction was seamless, the fragrance arrived quickly, I am super satisfied!
Date of experience: March 3, 2023
I check daily to see if any of my favorites have came back into stock or to see if you have any small stock of discontinued fragrances available. Always quick shipping. I actually canceled my order with another online fragrance website because I had noticed it was 1 to 2 weeks shipping with them. I ordered with you and had it in 4 days
Products used:
Azzaro wanted by night
Date of experience: September 16, 2022
The selection is great! The price is great! The Service is great!
Awesome place to buy Niche or Designer fragrance. You can't beat the price and the shipping time is fast. An overall great experience and the product is fantastic!
Date of experience: November 6, 2022
The level of the service and the quality of the products that Fragrance Buy provides is unparalleled. Fragrance Buy is my online destination for fine cologne and perfumes.
Date of experience: August 13, 2023
Ordered and got it home within one week even got a few free extras to sample in case I wanted something new. They didn't have what I wanted but I signed up for notifications and as soon as they were stocked I was notified DG the one luminous night
Date of experience: November 10, 2022
I was told about this site by a fregrence influencer having over 200 scents I decides to try it and man was I amazed I placed my second order and it was her in 3 days the places in the states take so long I got what I was looking for and fast shipping with fragrence buy quality items and fast shipping you can not ask for more new life long customer
Date of experience: January 21, 2023
Order cologne I couldn't get locally. Website was simple to use and the delivery is always fast. Have used their services in the past and will continue to use them
Date of experience: October 26, 2023
They have the best warehouse prices when it comes to fragrances and delivery was very fast! Everything arrived in perfect condition so I'm happy with my experience.
Date of experience: November 9, 2023
This is such a beautiful fragrance and the projection is BEAST MODE! Lasts forever and the price here is much cheaper than anywhere else online. Arrived very quickly too.
Date of experience: October 3, 2023
What can I even say about this company? They're the best! Great prices. Amazing selection. Fast shipping. An awesome rewards program. And a very helpful customer service.
Date of experience: October 19, 2023
This is my go to fragrance discounter. I've had some issues that were in no way their fault and they have fantastic customer service. Great rewards program so make sure you sign up. Always get my orders in a timely manner as well.
Date of experience: March 18, 2023
Everything came as ordered. The box was nicely packed and I also received a complementary sample of xerjoff Naxos. The delivery also took less than a day which was surprising
Date of experience: August 12, 2023
You guys have great prices on the web site. Haded everything I was looking for. And it arrived in 3 days after ordering and it was packaged nicely and safely.
Date of experience: February 8, 2023
Fragrancebuy.ca has the fragrances I am looking for, the website is easy to use, I love their notices for fragrances I want that are out of stock, best location for Middle Eastern Clones and all at great prices. Shipping is fast and and well packaged.
Date of experience: September 16, 2022
I've been buying from FragranceBuy for about 5 years now, always fast service, great prices and genuine fragrances. I would say over 95% of my collection of 70+ fragrances came from them and I've always had great experiences with them. Thanks FragranceBuy, your the best.
Date of experience: November 10, 2022
Fragrance buy delivered more than expected. My perfume bottles were supposed to be no box, but they ended up sending perfumes in their original packaging. Awesome!
Date of experience: May 25, 2023
Perfume arrived fast and with no problem. It smells fantastic.
Date of experience: June 24, 2024
It was very cheap compared to other places and shipped pretty quick
Date of experience: June 23, 2024
Choice of products and customer service has always been 5+ stars.
Date of experience: June 23, 2024
For me the shipping experience hasn't been consistent. Sometimes its very good, sometimes good and other times so so
Date of experience: October 20, 2023
Emir Rafaqaat smells amazing and is great value. Now if some of the many on my wishlist would come back in stock! The shipping from Fragrancebuy should also be commended, always packaged top notch!
Date of experience: September 29, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Pamela, we truly apologize for the scent issue regarding the Pomelo Paradis and the frustration, inconvenience, and disappointment this has caused. We completely understand your concern regarding the expiry date found on the bottle, rest assured manufacturers often include expiry dates and when stored under proper conditions, fragrances can last for several more years.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We followed up on November 2nd and provided a full refund, we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team