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Fragrance Buy has a rating of 4.7 stars from 6,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Quick service - even had a box for an unboxed item - team explained currency for purchases via EMAIL quickly and professionally. Prada luna rossa and ocean are very good fragrances. Oceans performance is avg.
Date of experience: October 4, 2024
Great service. Items were exactly as described and shipping was relatively quickly. Also great pricing.
Date of experience: November 15, 2024
I'm a bit of a fragrance addict, and I feel naked if I'm not wearing one. Without FragranceBuy, I wouldn't be able to have as big of a collection as I do, and I wouldn't have been able to experience so many wonderful perfumes at a good price. I've been buying since 2016, and I've had nothing but positive dealings with this company. Highly recommended for those who love perfume like I do.
Date of experience: October 11, 2024
So happy to find the perfumes I was looking for. I also enjoy reading people's reviews.
Date of experience: December 16, 2024
My order arrived on time without any damages. Everything was packed well and all items were delivered.
Date of experience: November 18, 2024
They are professional, responsive and have one of the lowest priced store. The packages are shipped promptly and securely packed. Thank you.
Date of experience: November 16, 2024
At Fragrancebuy, I have experienced the best customer service and overall prices. Fast response, good website, fast shipping makes one to come back again and again. It is a well run ethical business.
Date of experience: December 28, 2024
Reliable, honest, good value and pretty quick shipping. I deduct 1 star for: a) quite often out of stock on items I search for. If one doesn't get in quickly on new arrivals, run out quickly.
B) even though good prices overall, some items are more expensive than the competitors.
I recommend Fragbuy to my friends and family, on the higher end of the scale.
Date of experience: October 11, 2024
I have had positive experiences with the company. The main issue is running out of fragrances that are popular.
Date of experience: April 18, 2024
Customer support was very responsive in resolving issues. Good value on fragrances and shipping boxes are secure and impressive.
Date of experience: November 4, 2023
For one of the best website for fragrances, Fragrancebuy.ca is one of the Best. Great selection, prices, best packaging. I love the fact that my fragrances arrive in a box that is not destroyed in shipping.
Date of experience: October 9, 2024
Top notch service from purchase to delivery. My cologne got to me intact and is what I thought it will be. Packaging is excellent as well. Promise delivered...leaving me very satisfied. Will definitely buy from Fragrancebuy.ca again. Highly recommended.
Date of experience: October 1, 2024
I emailed fragrancebuy to report that I recorded an incomplete order but have yet heard from them
Date of experience: December 21, 2024
I have ordered on several occasions and have always had an amazing experience.
Amazing price, everything is very well packaged and shipments are usually made very quickly.
I highly recommend fragrancebuy to any perfume fanatic.
Date of experience: October 4, 2024
The ordering process was very smooth with relevant updates. The range of products and their prices was amazing.
Date of experience: November 15, 2024
I ordered perfume from FragranceBuy on several occasions. Everything has arrived at my door safe and sound, packaged well and in the time frame that was promised. I price compared to other discount fragrance outlets for the products I purchased, and found the best price to be at FragranceBuy. I appreciate the awards program. It's nice to know that being a frequent buyer has some perks.
Date of experience: October 1, 2024
I ordered a high end fragrance. Given the previous positive experience I have had purchasing from FragranceBuy, I had no hesitation trusting that I was getting the best price, and an authentic product. It arrived in excellent condition within the time frame indicated on their website. Don't hesitate to put your trust into this company. Their rewards program is a bonus, and not usually something offered on a discount site.
Date of experience: August 29, 2024
Have been purchasing from this site for over a year and I am happy that my goods are coming much faster 😄
Date of experience: November 16, 2024
Shopped with fragrancebuy few times now and i must say the products are topnotch and they're priced right. Highly recommend.
Date of experience: November 11, 2024
Received my package in perfect condition and love my scent! Smells just like I remember it from my younger days.
Date of experience: November 12, 2024
My experience was very good. Ordered perfume on Sept 19 and it was delivered the following day. Extremely satisfied and happy that I got it in time for my birthday which was September 22nd. Will definitely buy again. Thank you
Date of experience: September 29, 2024
The delivery was smooth and product was very well packaged. Will definitely buy again.
Date of experience: December 23, 2024
I ordered Varakh Silver from Fragrance World and it showed up to me in South Florida much faster than expected. Especially after a hurricane. The scent was good and it came well protected in the box.
Date of experience: October 17, 2024
I like the ease of finding what I'm looking for and the loyalty program, FragranceBuy has good prices and they deliver within the estimated time, I love that.
Date of experience: November 8, 2024
I really love Fragrance Buy! They have a wide variety of lotions, promotions, good prices, and a good shipping process
Date of experience: December 30, 2023
I took a chance to purchase these fragrances blind buy based on the good reviews. They are worth the hype and compliment getters. Smell heavenly! Thank you Fragrance Buy! 😊
Date of experience: October 15, 2024
I always come back for their service and value of their products. Highly recommend!
Date of experience: December 20, 2024
They never disappoint.I may miss on a blind buy once in a blue moon, but fragbuy never misses on making me happy
Date of experience: November 18, 2024
Never had a bad experience with them, whether it's with the product or shipping times
Date of experience: December 13, 2024
Overall great experience with fragrance's, their prices, and the fast shipping.
Just wish the samples that come with the insurance would be as good as before.
I would get a lot of niche and similar samples as to what colognes i'd be ordering now, now they all arent as good as before and usually just brands i've never heard of.
Before: Xerjoff's, PDM, Creed, Initio
Date of experience: October 10, 2024
Great prices and fast shipping. I get my fragrances from here because shopping here is convenient and secure.
Date of experience: November 12, 2024
The best customer service. The shipping was fast and their prices are even better. Highly recommend.
Date of experience: December 10, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Adonnis, we're very sorry to hear your order was missing item(s) and we sincerely apologize for the lack of response on our end due to your email being triggered under spam. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team