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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,065
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,132)

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Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (556) rewards program (35)
Thumbnail of user leeannl35
Canada
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

I love this fragrance. It is just sweet enough without being cloying, slightly spicy, warm and cozy. I don't get much of the rise in this perfume but the caramel note is wonderful and I like the oud as it isn't skanky.

Date of experience: September 19, 2022

Thumbnail of user richt104
Canada
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Was about to order men's cologne from Amazon, when I came across an add for FBC. Price differences between Amazon and FBC were very significant, soI was hesitant about ordering them from FBC, thinking they might be "fakes". I took the chance, and was pleasantly surprised with my order, as per the title of my review. Everything worked out to my total satisfaction. Will order from FBC again, and will share this info with family and friends.

Date of experience: September 14, 2022

Thumbnail of user robertt4089
New Jersey
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The pictures of the bottles and what I received were totally different. I wanted the older formulas being shown, but received the new formulas.

Date of experience: May 5, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hello Robert, we sincerely apologize for the listing photos not matching the products you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user shanee135
Oregon
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

As always I was pleased With my choices Moresque Soul Batik, I've waited over a good year for this gem and let me tell you all. WELL WORTH THE WAIT! Also FRAGRANCE WORLD'S ( MOONLIT NIGHT THE ONE & ONLY, F Le PARFUM, SUPREME L'HOMME and FINALLY ANOTHER LONG WAIT FOR LATTAFA's MOHRA. All stunner's in my opinion. FRAGRANCEBUY IS THE #1 SITE for you all. To everyone@ FRAGRANCEBUY A BIG THANKS!

Date of experience: September 7, 2023

Thumbnail of user lp250
Canada
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

I received my 2 bottle of parfum by Fedex in 3 day's. They are original Azzaro brand. Very, very satisfied about FragranceBuy.ca. Very good price, original from Azzaroé I'll have to buy other one for chrismast. And it's my place!
Chow buy The Baie (too much expensive in commercial center).

Date of experience: November 7, 2022

Thumbnail of user justins1533
Michigan
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

I used to buy a lot from fragnet but when I got turned on to fragbuy.ca, I became a faithful customer. Great prices, quick shipping, nice selection of scents. What's not to like?

Date of experience: July 30, 2023

Thumbnail of user williamt2825
Nevada
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

My order arrived in a decent amount of time, everything came in good condition

Date of experience: June 13, 2024

Thumbnail of user helmig1
Canada
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Delivery was pretty fast and the fragrances were very good as well

Date of experience: June 17, 2024

Fast delivery
May 27th, 2024
Verified purchase
• Previous review

The delivery was pretty fast and my package arrived earlier than anticipated

Date of experience: May 17, 2024

Very satisfied
December 4th, 2023
Verified purchase
• Previous review

The delivery took a couple of days although it was Black Friday which is very much appreciated. As for the fragrances I purchased, I will review them separately

Date of experience: December 4, 2023

I liked the products and the delivery time
May 18th, 2023
Verified purchase
• Previous review

I'm satisfied with the products and the delivery time. The only issue was the UPS tracking which did not mention anything except label created for 3 days and out for delivery the fourth day.

Date of experience: May 18, 2023

Thumbnail of user ethinl
Illinois
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Order came fast and was easy to get, scents smell great and are exactly what I ordered, I will continue to order from here whenever I need a new perfume

Date of experience: December 14, 2023

Thumbnail of user walterb874
Canada
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Great value an excellent customer service.
As always. Thanks

Date of experience: June 16, 2024

Thumbnail of user sanjayb66
Canada
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

My orders were filled accurately and delivery was prompt. The prices are also very reasonable compared to other stores.

Date of experience: May 5, 2024

Thumbnail of user lyrad4
Canada
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

I was really impressed by the warehouse prices and each item came in a sealed box in a well packed parcel.

Date of experience: April 22, 2024

Thumbnail of user levanderb
Texas
2 reviews
4 helpful votes
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November 27th, 2022
Verified purchase

Overall, my experience was great. I received everything I should. I received it in an appropriate time. The only problem I had was that the outer case to Lattafa Eternal Oud was broken upon arrival. I tried emailing the support email, but both times I've received a error that the email never went through. The problem isn't a huge for me, at least the juice is ok, but it was the first time I've order from Fragrancebuy, so it makes me hesitant to order again.

* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value

Date of experience: October 28, 2022

Thumbnail of user nicksona
Connecticut
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Timely, updated communication of each step of the item. Fantastic!

Date of experience: July 28, 2024

Thumbnail of user jamiec1232
Canada
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Ordered 2 Mancera fragrances Red Tobacco and Instant Crush. I absolutely love Red tobacco it's awesome. Instant Crush leans feminine for me so not my favourite.

Date of experience: September 11, 2023

Thumbnail of user edgard151
Canada
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Would definitely order again as my order was perfectly handled with care.

Date of experience: July 27, 2024

Thumbnail of user carlsonchic
Canada
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

On time delivery and well packaged product. Very satisfied 😊

Date of experience: July 28, 2024

Thumbnail of user sherylg218
Canada
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Items received great price. Will shop here again. Delivery was quick

Date of experience: July 28, 2024

Thumbnail of user barbarad946
New York
2 reviews
0 helpful votes
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October 4th, 2022
Verified purchase

My only complaint isn't with you but with FedX
I always have my packages shipped to my place of buisness. They keep trying to deliver it before 11:00
When the store opens and they deliver it next door!

Date of experience: October 4, 2022

Thumbnail of user calebm228
Washington
1 review
1 helpful vote
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January 12th, 2023
Verified purchase

I'm tired of this company they have done the same thing to me two years in a row. Free Sample pack 22 dollar value and you send me 1 1.5 ml sample done!

Tip for consumers:
tired of being mislead

Service
Value
Shipping
Returns
Quality

Date of experience: December 13, 2022

Thumbnail of user ashs121
Canada
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Go for Fragrance buy... It beats all the online & in store brands

Date of experience: June 15, 2024

Thumbnail of user chadj169
Canada
1 review
0 helpful votes
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June 26th, 2024
Verified purchase
• Updated review

Easy ordering, quality products, fantastic shipping and customer service at great prices.

Date of experience: June 16, 2024

Fantastic Experience!
January 4th, 2023
Verified purchase
• Previous review

Ordering online was easy and pain free, order was filled and delivered same week. Excellent experience overall.

Date of experience: January 4, 2023

Thumbnail of user hemani
Washington
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I never received my order. It was delivered to the wrong house I'm highly upset

Date of experience: June 15, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hello Heman, we truly apologize for your order being delivered to the wrong house and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user raphaelm92
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fragbuy is the best fragrance online store period.The best in North America period...no more to say.

Date of experience: April 25, 2024

Thumbnail of user leonardov93
Illinois
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

You can never go wrong with Frangrancebuy, they always beat my expectations. Thank you so much!

Date of experience: July 25, 2024

10/10
February 17th, 2024
Verified purchase
• Previous review

Best place for buying men fragrances and very good prices. Thank you so much for shipping and delivering my package safely.

Date of experience: February 17, 2024

Best online site for fragrances
November 11th, 2023
Verified purchase
• Previous review

Shipping was good and reliable. I was happy how well secured my package was keeping my fragrance safe. Overall I had a great experience! For sure Fragrancebuy.ca is my top #1 place to go shopping for my colognes.

Date of experience: November 11, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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