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FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
We are so lucky to have Fragrance Buy! Great service, package came by safe and kept me updated where the package was.
Date of experience: December 29, 2023
My package came on time and it was handled with care. The fragrance was exactly what I ordered and it smelt great!
Date of experience: November 17, 2023
I love buying my fragrances from Fragrance Buy. They always have my favorites at amazing prices and shipping is solid. I 100% recommend!
Date of experience: March 23, 2024
Ended up buying 3 bottles to add to my collection, and Fragrancebuy did not disappoint. Great packaging, with fast and free shipping on orders $100>
Date of experience: March 30, 2024
As usual, I received my shipment quickly, and perfectly packaged. Will continue to use Fragrant Buy, and can't recommend them enough.
Date of experience: December 30, 2023
Shipped extremely fast, and packaged securely. My go-to online store for fragrances.
Date of experience: October 26, 2023
Items received without error and delivery tracking is a bonus.
Only a couple of blind buys I did not like but that was my research
Date of experience: December 10, 2023
Have ordered multiple times. So far hassle free and items delivered withing a reasonable time.
Date of experience: September 3, 2023
There were a couple fragrances out of stock which was a bummer but prices are great and shipping to US is faster than expected.
Date of experience: December 1, 2023
I have been getting perfume from Fragrance Buy for a few years now and the service, selection, and price are always fantastic!
Date of experience: December 10, 2023
Shipping was faster than promised and perfumes are great!
I did US shipping and everything was fast and smooth.
Products used:
Perfumes
Date of experience: April 23, 2024
Its becoming more and more complicated to go through your site. Must have a renewal
Date of experience: June 3, 2024
Best price and selection I have ever found great prices on everything paco rabanne I will be making more purchases in the near future for sure
Date of experience: November 4, 2023
I emailed with an issue, and it was seamlessly resolved in a timely, pleasant and professional manner. Great service, as usual! Thank you again!
Date of experience: November 4, 2023
I enjoy may pack. It was properly wrapped and delivered to me. Just It would be better if we could have some perfumes in cellophane.
Date of experience: November 7, 2023
I had few issues in the past, but they always took care of it...with a full refund or overnight delivery of my fragrance.
Date of experience: November 16, 2023
By far the most affordable site, so if it's in stock, get it. I love my accento so much!
Date of experience: May 28, 2024
Amazing service, fast and package arrived in a very nice sealed box with the brand of the company, gonna buy again here for sure
Date of experience: October 14, 2023
Thank you for the fragrance purchase everything came pack originally and in a safe box...a little delayed with the delivery...but overall satisfied.
Date of experience: November 13, 2023
I'm a frequent Fragrancebuy.ca shopper & my experience every single time has been impressive. Customer service is awesome too on the one occasion I had to call. Love fragbuy.ca!
Date of experience: March 3, 2023
Always on time, always quick! Just hope you can pick up more stock of stuff before Christmas but other than that top notch!
Date of experience: October 22, 2023
I have ordered twice with no issues. Items were authentic and in good condition, arrived on time and had great prices. Will be using them again for future purchases.
Date of experience: November 9, 2022
Best, and fastest service I've ever seen! Everything always arrives earlier than they mention. I'm am simply blown away everytime I order. I would recommend them to everyone. Great job guys!
Date of experience: November 8, 2022
My first time purchasing and all went well. I'm in the states and shipping took about 5 days which was better than expected. I'll definitely be a returning customer
Date of experience: October 20, 2022
Great shipping and package care. This is the first time Ive purchased here. Ive only heard positive reviews so I gave it a shot. Excellent experience.
Date of experience: September 21, 2022
They had exactly what I was looking for when no one else did, and they got it to me quick, just wish the free shipping deal was a dollar amount instead of 5 seperate items
Date of experience: December 27, 2022
Reasonable prices, fast shipping and product is exactly as described! I'm so happy they had what I was looking for… I bought 2!
Date of experience: September 29, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Fayez, we sincerely apologize for the difficulties you've experienced using our website and the frustration and inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team