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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,067
Neutral
13
Negative
103
View ratings trends
114
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How would you rate Fragrance Buy?

Reviews (6,126)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (66) quality products (51) customer service (557) rewards program (35)
Thumbnail of user jamesd5449
Texas
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Excellent Fragrance Resource!
Wonderful purveyor of top quality products offering extensive varieties. A+++

Date of experience: April 18, 2024

Thumbnail of user zohairj1
Canada
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

I have a major collection now thanks to this place!

Date of experience: June 9, 2024

Amazing Customer Service
November 11th, 2022
Verified purchase
• Previous review

I have used a few different websites to purchase fragrances. Fragrance Buy Canada has by far been the best one ever and I will not go anywhere else.

In a very rare occurrence I had recieved a damaged box. I emailed them and they instantly rectified the situation.

This is a company with excellent service, price and fastest delivery.

I would recommend them to anyone!

Date of experience: November 11, 2022

Thumbnail of user barbs367
Canada
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Great prices. Fast delivery. Well packaged/protected.

Date of experience: June 8, 2024

Thumbnail of user danielp2702
New York
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

My experience has been nothing but positive with this company. Great prices, legit items and great service.

Date of experience: February 21, 2024

Thumbnail of user bettinaf9
Arkansas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I have been using fragrance buy a lot these days and I am very satisfied.
Valaya is a perfume with very good longevity and not too strong.

Date of experience: April 26, 2024

Very satisfy
January 30th, 2023
Verified purchase
• Previous review

Love my perfume. Good job. I will keep coming for more.

Date of experience: January 30, 2023

Thumbnail of user benjaminf471
Rhode Island
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

So far everything has been top notch. Excellent pricing. Quick shipping to the US. No complaints from me.

Date of experience: April 18, 2024

Thumbnail of user johnathanb76
Canada
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Bought 3 fragrances from Fragrancebuy already, every time I ordered (living in Toronto) I got within 2 days MAXIMUM! Packaging is super clean and pretty, the prices are unbeatable! Will never shop anywhere for fragrances but Fragrancebuy, couldn't recommend it enough!

Date of experience: December 13, 2022

Thumbnail of user chancem64
Minnesota
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

I ordered two fragrances that were on sale and they were delivered to me in the US in about a week even during Christmas time! Very impressed with the packaging as well!

Date of experience: December 19, 2022

Thumbnail of user brunop81
Canada
1 review
0 helpful votes
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December 4th, 2023
Verified purchase
• Updated review

FB has a great selection of middle eastern fragrances that are very popular at the moment. So glad I had the fragrance I was looking for!

Products used:
Various fragrances

Service
Value
Shipping
Quality

Date of experience: November 9, 2023

Very happy with delivery as always!
September 19th, 2022
Verified purchase
• Previous review

Fragrancebuy service is very dependable and consistent!

Date of experience: September 19, 2022

Thumbnail of user daleo56
Arizona
2 reviews
0 helpful votes
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November 2nd, 2023
Verified purchase

I bought two clone scents, just to try them out, and they are awesome and the buying experience was great. Got my shipment fast and effortless.

Date of experience: November 2, 2023

Thumbnail of user dannyr348
Louisiana
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Its real, no scam, nice prices because of usa exchange rate. I ordered from them several times. I havent needed customer service yet, so i dont kno how that is. Products real!

Date of experience: December 4, 2022

Thumbnail of user denisp123
Canada
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

I have made a couple of purchases with Fragrance
Buy, everything came on time and in good condition.
They Notified me when shipping and upon delivery, I will definitely make more purchases.

Date of experience: October 28, 2022

Thumbnail of user nevenr
Wisconsin
2 reviews
0 helpful votes
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October 7th, 2022
Verified purchase

... Better than all the rest!

Each time you leave me I start losing control
You're walking away with my heart and my soul
I can feel you even when I'm alone

Date of experience: October 7, 2022

Thumbnail of user manishm45
Canada
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

I ordered lots of sprays and they all came at an amazing price and I was happy with this order. Definitely recommend if you can find nicely priced things on this site.

Date of experience: October 9, 2022

Thumbnail of user johny1342
Massachusetts
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

I spent a whole week going back and forth with fedex over the shipping restraints requiring a signature

Date of experience: December 30, 2023

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hi John, we truly apologize for the ongoing difficulties you faced with FedEx and the frustration and inconvenience this has caused. We kindly reached out via email and kindly await your response on help@fragbuy.ca.

Best regards,
The FragranceBuy Team

Thumbnail of user krish268
Canada
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Good packaging; well wrapped; could use a bit more cushion because there was some empty space inside, and glass bottles could break, but otherwise good product.

Service
Value
Shipping
Quality

Date of experience: September 17, 2022

Thumbnail of user alexses
North Carolina
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

The delivery was quite fast, actually arrived a day early than expected. And the perfume smells divine! Definitely will use your services again in the future

Date of experience: December 9, 2022

Thumbnail of user edwardd732
Canada
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Item was delayed for 3 weeks to ship out, but i finally received it. Ashley reached out to keep me updated all the time. Thank you

Date of experience: January 4, 2023

Thumbnail of user jeffu418
Texas
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Overall good experience. Took a few days to ship, but it was around the Holiday so it was somewhat expected. Order arrived correct and well packed.

Date of experience: July 22, 2023

Thumbnail of user wadeh158
Canada
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Wife loves it. Get compliments from people. Get it. You will turn heads. Shock is amazing. Came in a well protected box too shipper was awesome

Date of experience: February 12, 2023

Thumbnail of user roseb753
Canada
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

As always, great service. I can't complain as yet. Their products have always arrived in good condition and to leakage at all. I'm a happy customer

Date of experience: February 13, 2023

Thumbnail of user neetuv1
Canada
2 reviews
5 helpful votes
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December 27th, 2023
Verified purchase

Very happy with the delivery time and the products are original! My new go to for fragrance purchases

Date of experience: December 27, 2023

Thumbnail of user sandeepv25
Canada
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Great service and great product I love that I buy the stuff before so many times Almost 5 years I buy the stuff through my cousin because he loved thefncebuy.ca And this time I buy myself Great service and great product

Date of experience: September 26, 2022

Thumbnail of user albertov84
Mexico
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

I paid for the 1-2 business day shipment because I was in the us for vacation a couple of days but the shipment last more than a week so I didn't got my perfume and I need to wait until I go there again

Date of experience: December 4, 2022

Thumbnail of user diegog83
Mexico
2 reviews
0 helpful votes
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December 6th, 2023
Verified purchase

Great prices and service! Thanks for bringing some good discontinued fragrances, really appreciate the "rare gems" area. Thanks

Date of experience: December 6, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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