- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
1st time buyer. Very happy with prices, service, shipping. Thank you for a great 1st time buy. I'm sure I'll be back.
Date of experience: May 19, 2023
My favorite perfume! That's all I have to say.The improvement was the new bottle,which I think is very smart...did I say enough?
Date of experience: July 24, 2023
I was pleasantly surprised at how fast I received my order. It was also well- package and I'm grateful for that! Thanks!
Date of experience: July 23, 2023
I purchased a fragrance at an exceptional price. It was delivered quickly and well packaged. I will definitely use Fragrance Buy again.
Date of experience: January 17, 2023
The quickest shipping I've had In a long time. The perfume I ordered smells great and I will definitely be ordering again!
Date of experience: January 22, 2023
Fast delivery and well packaged. Overall a very good experience, and would recommend to anyone looking for a great deal on fragrances!
Date of experience: February 10, 2023
I've always had amazing experiences with Fragrance Buy. My fragrances are always sent super quick and the quality is always top notch!
Date of experience: February 24, 2023
Fast delivery, really well packaged & the fragrances which I ordered were great quality not to mention the bottles themselves were as good as any high end fragrance. I'm really impressed
Date of experience: December 27, 2022
Always on time, Always bringing happiness with new fragrances and offers. Definitely if someone wants to start their new fragrance collection. This site should be their first choice to search for.
Date of experience: September 15, 2022
I have been a customer for more the 5 years and Every time I receive my order it's it put a smile on my face. Congrats guys for your exceptional service.
Date of experience: October 6, 2022
My first time I am ordering from this site. The experience was a nice one. The package had a nice touch.
Date of experience: December 30, 2022
I have always had a positive shopping experience with my purchases on FRAGRANCEBUY.CA
This purchase was such a good price that it almost seemed like it was FREE. REPEAT CUSTOMER.
Date of experience: November 6, 2023
I've been purchasing fragrances from FB for about 8 years! Their service has always been outstanding!
Their fragrances are legit. Highly recommend. Their prices are fantastic!
Tip for consumers:
Get out your wallet!
Products used:
All of them!
Date of experience: September 15, 2022
Only downside is there is buying 5 items for free shipping but otherwise great packaging so no products is safe. Also genuine products so kudos!
Date of experience: March 3, 2024
So when I first recieved this bottle I was very confused because it did not smell like the tester I had for it at all. I was worried that it was a fake product, but something in the back of my brain was like "no, you've smelled this exact smell before". I contacted Zeba at FragranceBuy anyways and recieved a considerate and detailed response to my concern. But I needed to get to the bottom of this, so I went to the store that sold me the testers, and THEY were the ones that mixed up the labels and didn't even offer anything for this mistake, only saying "well if you bought it from us this wouldn't have happened". I brought the bottle I bought from FragranceBuy to the store and they actually autheticated the bottle!
Anyways, long story short once I figured this out I contacted FragranceBuy to inform them that the mistake was made on my end and that there was nothing wrong with their product. They don't normally take back opened products, but Zeba immediately sent me a shipping lable to return it and gave me a refund, even though the mistake had nothing to do with FragranceBuy!
So all in all, the customer service is actually exceptional and responsive! Because they helped me the most with this mix up, I will for sure turn to them again when I'm am looking to buy more fragrances :)
Products used:
Fragrance
Date of experience: May 12, 2023
I am a regular fragancebuy customer and always I'm getting an excellent service. My order arrived on time and I love my new fragances.
Date of experience: April 15, 2024
Overall the experience wasn't bad, but I was surprised by the amount of time it took to actually process my order prior to shipping.
Date of experience: December 21, 2023
Fast shipping. Ordered on a Friday, received on Tuesday.
Shopped around and FB had the best price and
Amazing parfum
Date of experience: February 8, 2024
It came fast, only thing is that delivery from Canada to USA is a little too high, other company's charge less
Date of experience: March 24, 2024
The best prices for the best selection and easy to track your shipments. The package insurance you can buy for under a dollar is also a nice touch. Peace of mind goes along way.
Date of experience: December 19, 2022
The smell does not last more than an hour, and I also found that the Dolce & gabbana light blue the bottle is not full as it should be, that it was used before!
Products used:
Lacost and dolce & gabbana
Date of experience: October 20, 2022
Super quick shipping - they might be in another country, but for the purposes of shopping you might as well think of them as being in another state. No sales tax is a nice plus.
Date of experience: November 24, 2022
This was my first time using this site to shop for some fragrances and I loved how fast and easy it was to get shipped to me! Will be shopping more frequently from them!
Date of experience: October 25, 2022
To say the product was shipped quickly is an understatement. The price was near half off, of the same exact product I bought at the Burberry store. Excellent service! You've got a satisfied customer!
Date of experience: October 26, 2020
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
