Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
My order for star man nebula was shipped promptly and did not take long to arrive. My order was packed very securely and the item arrived perfect.
Date of experience: April 28, 2023
Always great service and if anything is broken or leaking fb is always on top of getting issues corrected
Date of experience: November 11, 2023
Always on point and the few times I had bumps in the road the fragrancebuy team always steps up and fix what's needed
Date of experience: July 9, 2023
Site was easy to use, order shipped out very quickly and came super well packaged! Very happy with my order and will order again in the future.
Date of experience: June 3, 2023
My package arrived in amazing condition, and the box had cool features. Everything was spot on and overall amazing.
Date of experience: October 30, 2023
I've been a long-term customer of Fragrance Buy. My loyalty is due to great customer service, a wide selection at generally great prices.
Date of experience: December 1, 2023
Product was received with no cello wrap, the cap off the bottle was off and fluid was leaking everywhere.
Was offered a $7 gift card which was okay, still not too happy overall.
Date of experience: December 3, 2022
I live just up the street (I just found that out from the return address) from Fragrance.ca and was surprised when I received my order 2 days later. This is great and the prices are equally as great.
Date of experience: September 29, 2022
I am very pleased with my purchase and the quality of the products. Came fast and as described! Recommend!
Date of experience: January 4, 2023
Honestly the best online experience for buying perfumes. The selection! The shipping! The Prices!
Everything is perfect
Date of experience: February 5, 2024
Bought to Armaf fragrances. Checkout was simple and easy. The colognes arrived in proper packaging and weren't damaged.
Date of experience: January 5, 2023
I was not expecting the packaging to arrive in such a secure box which was impressive. The quality of the products were A1. Will definitely buy more in the future.
Date of experience: December 19, 2022
I received my order quickly, well packed and intact. I could not ask for better service. I highly recommend.
Date of experience: January 17, 2023
I was happy to find the fragrances I wanted at a good prices. I received them quickly. Excellent service.
Date of experience: August 5, 2023
Always a pleasure dealing with you folks. Great quality products at amazing prices. Thank you for a wonderful experiment!
Date of experience: September 5, 2023
Always a pleasure buying from Fragrance buy. Even though the cologne I bought was a bust.
Date of experience: May 5, 2024
All items were delivered on time, boxed up perfectly to avoid damage during international delivery and all items were exactly what I ordered
Date of experience: May 29, 2023
Great selection and super fast shipping, they always have items in stock and I receive e-mail alerts when products are back in stock
Date of experience: May 25, 2023
Have been a customer with fragrancex since 2014. Fragrancex has to be doing something right for me to be still shopping in 2023.
Date of experience: July 13, 2023
The only thing that I do not like about this place if you live in the USA you cannot place an order over $800 Besides that it is a great place to buy your fragrances from So just remember do not place A order over $800
Date of experience: September 25, 2022
I was really pleased with the ease of placing order, as well as the consistent updates during the tracking process. Overall, great experience!
Date of experience: July 31, 2023
I'm a perfume lover, and since I discovered this store I don't want to buy me fragrances from any other place,( I wish I knew about Fragrance Buy long time ago) the price is unbeatable, the shipping is super fast, the packaging is beautiful and costumer service is the best.
Products used:
cosmetics, perfumes
Date of experience: September 24, 2022
Everything was amazing, from shipping to thr gift box. Packaging was very safe and secure. Amazing scents, very content with the order.
Date of experience: December 25, 2023
Fast shipping and great value. Not to forget the wide variety of choices they have. One of the best websites to buy from.
Date of experience: May 5, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.