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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    300
  • Value
    307
  • Shipping
    308
  • Returns
    118
  • Quality
    300

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,060
Neutral
13
Negative
103
View ratings trends
114
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
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Top Critical Review

“Horrible service!”

Claudia L.
1/11/25

First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!

Date of experience: 1/1/25
See critical reviews

Reviews (6,118)

Rating

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Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (66) quality products (51) customer service (557) rewards program (35)
Thumbnail of user keannab8
Georgia
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

I'm in the U.S. I received my package fast. I'm very happy with my purchase. I look forward to ordering more from you.

Date of experience: February 15, 2023

Thumbnail of user juanh555
California
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

From my experience I noticed fragrancebuy has great selection and good prices plus their shipping isn't bad at all.

Date of experience: March 22, 2024

Thumbnail of user twallag
Rhode Island
2 reviews
0 helpful votes
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May 30th, 2024
Verified purchase

Delivery in a reasonable time and reasonable price

Date of experience: May 20, 2024

Thumbnail of user gregoryp784
New York
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

The only trouble I have is deciding which fragrances I will buy. Everything after that is no problem!

Date of experience: December 8, 2023

Thumbnail of user davidg5422
Rhode Island
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

My experience has been nothing but amazing, always have the best scents at affordable prices. Also how fast the orders arrive is incredible nothing but the best experience every time I've ordered.

Date of experience: November 29, 2022

Thumbnail of user kimmys27
Tennessee
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

I am very happy with the items I received and with the shipping.

Date of experience: May 20, 2024

Thumbnail of user susanb4407
Canada
2 reviews
0 helpful votes
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November 10th, 2022
Verified purchase

Always my first choice for purchasing fragrance! The selection and pricing make it pretty simple to always smell great and gift fragrances to friends and family.

Date of experience: November 10, 2022

Thumbnail of user alt162
California
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Package arrived in a few days, and it was everything that I expected. Box was in good shape and product looked new.

Date of experience: December 4, 2023

Thumbnail of user maricard2
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Fragrance buy is my go to site to order perfumes. They are very reliable. My order gets here within 3 days. I always gets excited receiving my red box!

Date of experience: December 4, 2022

Thumbnail of user michaelg5943
California
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

My box of colognes came in on time as expected. Nice packaging box and care was put into the protection of my colognes. I appreciate that.

Date of experience: May 25, 2023

Thumbnail of user reynaldor38
Canada
1 review
0 helpful votes
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December 21st, 2022

Been really happy with my fragrances that i purchased from FragranceBuyz. They are authentic and the best part is the cost of the fragrances are unmatched.

Date of experience: December 21, 2022

Thumbnail of user joelh545
Canada
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Got the package very fast and in great condition great job by these awesome fragrance discounters

Date of experience: May 5, 2024

Thumbnail of user marvo3
Sweden
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Never received my order. It appears my order may be missing and Haven't heard back from Fragrancebuy on what's gonna happen next.

Date of experience: December 20, 2023

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hi Okoli, we sincerely apologize for the delay in receiving your order and the frustration, inconvenience, and disappointment caused. We kindly reached out via email and we kindly await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user karana15
Canada
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

The product is great and was shipped with great maintenance. The shipping took more than it was written on the website, but it's good overall.
Cheers

Date of experience: January 28, 2023

Thumbnail of user neild269
Michigan
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

The fragrance i got was amazing blind buy. It came in a secure fragrancebuy box with a sample of turn 1 which smells like a better prada carbon but sadly the longevity is not as good. I will be purchasing fragrances here again. Shipping is a little ridiculous but all the fragrances are best priced here

Date of experience: April 17, 2023

Thumbnail of user dr.m52
Kentucky
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Just had a terrible experience with another discounter. This one is the BEST.

Date of experience: May 21, 2024

Thumbnail of user mahdim30
Canada
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

I've had over 10 different transactions with Fragrancebuy. Purchased over 40 perfumes. Not once had a bad experience. Always awesome!

Date of experience: February 23, 2024

Thumbnail of user misookj1
Canada
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I ordered my perfume and it was here a few days later (3 days before i expected date) easy ordering and prompt delivery! I will def be ordering from them again and probably again.

Date of experience: October 7, 2022

Thumbnail of user devonten
South Carolina
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Very quick shipping and response. I had a problem with something I ordered so I send an email and it was handled in about a day or two. Packaging was very good and secure.

Date of experience: December 4, 2022

Thumbnail of user abduls178
Canada
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

I've been shopping this site for a while, and I'm really happy with their service and their product.

Date of experience: November 6, 2023

Thumbnail of user irinak145
Canada
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Fragrance Buy always has good prices and an amazing selection! Shipping is fast and the packaging is great.

Date of experience: May 15, 2023

Thumbnail of user ruthm1478
Canada
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Always ask for perfume for Christmas - always get the wrong kind. Website was easy, fast shipping, great secure packaging. Love the prices!

Date of experience: October 16, 2023

Thumbnail of user joshual239
New Jersey
2 reviews
0 helpful votes
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May 18th, 2023
Verified purchase

This website is awesome! Always fast,efficient! Don't waste anytime this is the cheapest place to buy your Fragrance.

Date of experience: May 18, 2023

Thumbnail of user ricker
Illinois
2 reviews
0 helpful votes
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October 21st, 2023
Verified purchase

Love the service and option of being notified on items that are currently out of stock, being restocked.

Date of experience: October 21, 2023

Thumbnail of user wilfredn11
Nevada
2 reviews
0 helpful votes
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May 29th, 2024
Verified purchase

Best price! Superior site and ease to shop. Great to earn and spend rewards!

Date of experience: May 19, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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