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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
I have no complaints about FragranceBuy. I'm a VERY HAPPY repeat customer. All of my fragrances are delivered fast, as described and at a reasonable cost. What more needs to be said... they're GREAT!
Date of experience: September 19, 2022
I have ordered several times in the last six months, you can't beat the price or the service. I am extremely satisfied
Date of experience: January 15, 2023
I have been doing business with FRAGRANCE BUY for several years now. Good quality and fast shipping. It is a very well run business.
Date of experience: February 23, 2024
Very professional but friendly. They all the Major Niche and Major Designers. Excellent quality and great prices
I will definitely come back to Fragrance buy.
Date of experience: December 26, 2022
Great fragrances at a great price. Packaged with care and arrived with no problems or damage. Will shop at Fragrance Buy again.
Date of experience: January 29, 2023
I I almost buy every second week or third week new fragments I really recommend it for everyone best company fast delivery
Date of experience: June 9, 2023
Great store, good prices, good service! I have bought perfume from this store many times. I am very satisfied with all perfumes.
Date of experience: March 24, 2023
If the order can be deliver within 3-5 days, I would give it a 5 star. Products and prices are great.
Date of experience: January 25, 2024
Was sent the wrong fragrance and I sent it back as per their request. Now Fragrancebuy is saying I did not sending it and refusing to fulfil any future orders until I pay them by etransfer for THEIR mistake.
Date of experience: September 19, 2022
My order was shipped and delivered quickly and with care. I appreciate the unique box the orders are placed in and love the constant updates and tracking info.
Date of experience: September 18, 2022
Ships fast, safely and for a great price. Not much more I could ask for from a shopping experience. I will always be a customer.
Date of experience: January 4, 2023
The products are good and arrived on time. Will surely be ordering more. They are good for personal use and for gifting purpose as well.
Date of experience: September 22, 2023
I'm really enjoying my new signature scent. Got it for a really good price and it came quickly wrapped like it came from Egypt thanks.
Date of experience: February 1, 2023
I was very happy to see the pricing of my perfume and that it was in stock. Very impressed with how quickly it was delivered.
Date of experience: September 2, 2023
I was able to get a great price on by purchase with a fairly quick delivery to the US. Happy to purchase from site again.
Date of experience: September 3, 2023
The best prices and a very vast selection. I usually look at several fragrance sites and come back to fragrancebuy.ca to buy.
Date of experience: January 23, 2023
Great product for a really good price! No packaging but in the end, the most important is the fragance and it's stunning.
Date of experience: March 13, 2023
Couldn't be happier, purchased 13 in 3 days from these guys and each time got it delivered in less than 2 days.
Date of experience: September 9, 2023
First time buying here and I'm very impressed got package very quick. Got Khamrah and am very happy with it. The inner packaging was a bit off (unglued) but that is on Lattafa not FB.
Date of experience: December 29, 2022
Some of the best prices for fragrances online. Not to mention their loyalty program is an added bonus.
Date of experience: January 21, 2024
They have hard to find fragrances at some of the best prices. The loyalty program is a big plus. Their customer service is the best in the business.
Date of experience: September 5, 2023
I'm very not satisfied got 2 licking fragrances and no one replied back. My worst experience so far this time
Date of experience: January 20, 2024
I wear this perfume a lot before and now it seems it changed it last a lot less than usual like a cheap copy but very expensive.
Date of experience: November 6, 2023
Hi Alejandro, we sincerely apologize for the scent issue you're facing with the Dior Le Parfum received and the frustration, disappointment, and inconvenience this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We provided a full refund on November 13th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
I have made a lot of purchase and i am really happy with fragrancebuy. Fast shipping and good Price, what more could you ask? Thanks a lot to the whole team!
Date of experience: November 18, 2022
I am very pleased with the pricing and assortment of fragrances. 2/3 fragrances I bought are enough to make me content, but I believe with a year's maceration, it'll be great.
Date of experience: December 5, 2022
Ive bought a couple of fragrances already from fragrancebuy and ive been satisfied with every one, ESPECIALLY THE PRICES! By far the lowest prices you can find at a discount store.
Date of experience: February 23, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Udeme, we sincerely apologize for the two leaking fragrances received and the frustration, inconvenience, and disappointment caused. I'm afraid our last message most likely ended up in spam/junk, our apologies for this unpleasant situation. We kindly reached out on help@fragbuy.ca and kindly await your reply.
Best regards,
The FragranceBuy Team