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Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Product arrived on time. Package was well made and arrived safely.
Date of experience: August 26, 2024
Fragrancebuy.ca has become my first stop when I find a fragrance that I have to have. I have always felt comfortable with authenticity first and foremost, then the prices are usually best around. Shipping is also very fast... thanks for great experiences.
Date of experience: June 3, 2024
Very good, very rapid.
Impressed with the professionalism
Date of experience: August 26, 2024
Great packaging and arrived before estimated time, great service and great collections
Date of experience: August 26, 2024
I am so happy with my Purchase! It got on time and everything was nicely packed and delivered! Thanks
Date of experience: July 26, 2024
Came in 6 days from the day I ordered amazing packaging
Date of experience: August 26, 2024
I've been overall thrilled with the service and delivery of fragrance buy. I'm thankful for fragrance buy for reaching back and helping me out with any of the concerns I've had with my fragrances and their strong attitude towards satisfaction and quality. I would recommend this website over others when it comes to buying any fragrances at the best price. I've collected so many different fragrance lines all thanks to them! Thank you fragrance buy =)
Date of experience: June 4, 2024
I highly recommend buying from fragrance buy! Great prices and very quick and seamless purchase and delivery. I will definitely buy from here again!
Date of experience: August 6, 2024
I've had several transactions with fragrancebuy, and they never fail!
Selection: 10
Price: 10
Packaging: 10
Speed: 10
It's always a pleasure dealing with this company.
Date of experience: July 18, 2024
I have purchased from fragrancebuy several times, and have had the best experience. Love the selections, love the prices, and love to see those little red boxes on my doorstep!
Date of experience: April 20, 2024
My order came promptly, and in great condition. I had an issue understanding the conversion process. Wrote an email and was quickly responded with an explanation. Looking forward to many more purchases!
Date of experience: March 13, 2023
I grabbed a few new perfumes I was eyeing up during the Canada Day sale. They have a great selection and great prices and I don't have to worry about any unexpected duty fees!
Date of experience: July 12, 2024
Fragbuy has been my go to over the years and I have recommended it to many people. Great collections and very good prices and reward system.
Date of experience: August 6, 2024
I enjoyed my unboxing experience and the care that when into packaging but it said my package would arrive within 5-10 business days and it did not it took much longer than that.
Date of experience: July 15, 2024
Got a few summer freshies in this haul. This is third order from Fragrance Buy. Too bad I wasn't the first 750 customers to receive a free gift during the Canada Day sale. I tried tho.
Date of experience: July 12, 2024
Fast delivery and always reliable and original products
Date of experience: August 25, 2024
I have been ordering perfume from FragranceBuy for years - probably 10 years. I have always had a great experience with the company and love that they are now offering Arabian perfumes.
Date of experience: July 4, 2024
I have been a customer of FragranceBuy.ca for years and it is a wonderful website. I have ordered many bottles of perfume and have never been disappointed.
Date of experience: June 3, 2024
Very positive. Will certainly buy again. I have been a very long-time customer.
Date of experience: April 27, 2024
Very happy with purchase and delivery service is exceptional. I will be back!
Date of experience: February 3, 2024
Very very good and great packaging!
Shipper was excellent!
Date of experience: December 21, 2022
Best discounter available. I've ordered from them several times and been more than satisfied every time. I have quite a collection and look forward to adding to it through FragranceBuy.ca
Date of experience: July 2, 2024
I have purchased from Fragrance Buy as few times now and I have to say they're my favorite website to purchase my perfumes! They always have the best prices and they package their boxes very securely.
Date of experience: June 10, 2024
Shipping was incredibly fast, pricing was the best, quality was incredible! Will be placing another order very soon!
Date of experience: August 4, 2024
I got an email in the middle of the night about a certain cologne that I've been searching for and couldn't find it unless I went to another country. Fragrance buy got it in and let me know about it and I purchased it on the spot! I Always buy from then
Date of experience: June 16, 2024
I am a little iffy about new online stores but this is a top notch website
Date of experience: August 19, 2024
Received the 3.4 oz bottle well packaged.within 4 days of purchase. The product is clearly contemporary stock as smells perfect and lasts as long as any I have had in the past.
Date of experience: July 3, 2024
Item arrived and was defective. The return process was also a joke. I was sick of spending time trying to correct the issue so lesson learned. Was excited for my first order and it was a total fail. An offer of a $20 gift card to correct the issue and keep the defective item. That is the dumbest thing I have ever heard. I will stick with other sellers.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2024
What I like about FragranceBuy.ca is that I can get colognes I can't find at other merchants for a really good price. The shopping is experience is great and the website is laid out well.
Date of experience: July 15, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Jackson, we truly apologize for the defective item and the difficulties you experienced with our return process. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team