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Fragrance Buy has a rating of 4.7 stars from 6,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
It's always so easy to navigate the website and the prices are always great! Will always recommend to friends and family!
Date of experience: July 22, 2024
A wonderful company. Keep up the good work. Loved my fragrances...
Date of experience: August 12, 2024
I found my mother's favourite perfume the Curve Connect EDT on your website and ordered it for her as a Mother's Day gift. It was shipped promptly and she was very happy to receive it. Thank you!
Date of experience: June 15, 2024
Loved the shipping box that it came in. Everything was nicely packed. Great prices, beat both FragranceX and FragranceNet in price. Will definitely be shopping here again. Would love to see some more offerings by Comme des Garcon however.
Date of experience: April 22, 2024
Thank you for always providing excellent service! Arrived safe, with a great gift with purchase, too (part of Canada Day sale). Much appreciated!
Date of experience: July 7, 2024
It has a striking resemblance to Layton and is very much at the level of a good quality designer fragrance. It's worth every penny!
Date of experience: July 7, 2024
I have been buying fragrances from this site for the past few years. No complaints!
Date of experience: December 27, 2023
I have been buying from Fragrancebuy for years. I have never been let down. All original fragrances, no fake garbage. I wish the shipping was cheaper but besides that they are fantastic.
Date of experience: October 20, 2023
Fragrance Buy is hands down my favorite place to buy fragrances. They have some of the best pricing anywhere, and their rewards program is fantastic.
Date of experience: July 10, 2024
Always great prices, great shipping and great experience.
Date of experience: May 13, 2024
I've made 2 purchases so far and each time I had a great experience. They keep me notified of shipment, items being carefully packaged and offering great deals, I'm already looking to place another order.
Date of experience: April 2, 2024
It was a pleasure purchasing scents on fragrancebuy. Good prices and great unboxing experience. The whole process was seamless and easy.
Date of experience: July 26, 2024
Dior Homme Parfum can be difficult to find...but not at Fragrance Buy...good price, delivered timely...what more can I ask for?
Date of experience: July 7, 2024
Horrible! This is the 2nd time I've had issues with no help from FB. The 1st time the package was delivered to the wrong address and they gave me the run around. The 2nd time I ordered 2 fragrances and only received 1. According to FB their surveillance cameras show both fragrances were placed in the box. The missing fragrance must have fell out of a sealed box. They wanted me to send them a picture of the box. For what? FB will never get another dime from me!
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2024
I love the fragrance I got from FragranceBuy.ca.
Very reliable company and provide great selection of fragrances.
Date of experience: July 16, 2024
Wasn't sure if the site was a scam or not, but I saw a couple ig accounts that I like following them so I went for it. So glad I did! Was able to pick up my favourite fragrance for a really decent price, and I'm so happy with it.
Date of experience: May 10, 2024
I've ordered about a dozen or more fragrances through FragranceBuy.ca, by far one of the best experiences. Legit products delivered in great protective packaging and amazing customer service.Oh and did I mention super quick delivery? What more can you ask for?
Date of experience: April 19, 2024
I've bought many fragrances with FragranceBuy over the last few months and was skeptical at first but from the first great experience until now it's been nothing less than perfect 👍🏼
Fast shipping, best prices and overall great experience. Any questions or concerns are always responded to within a day usually. These are the reasons I only buy from FragranceBuy. Super satisfied customer. If I can ask one thing, it would be to include samples once in a while maybe at least for pricier purchases. 🙏🏼
Date of experience: February 16, 2024
I just recently started my journey into discovering the wonderful world of fragrance and have been watching tons of YouTube videos. Almost all the channels mention FragranceBuy as one of the best places to purchase fragrances. I fell in love with Guerlain Oud Essential. I searched on a few other sites to compare and still until now FragranceBuy always has the best price by far. I ordered it and was pleasantly surprised to see firstly how fast it arrived and secondly the packaging was impressive. Safe and very professional looking giving me even more confidence in my purchase through FragranceBuy. Overall, I can't be more happy and I can't recommend them enough, I'm obsessed. I'm now on to my 5th purchase and each time it's perfection. I'd love if they would add some samples as I have been buying quite a few higher end perfumes. I received one in my second or third purchase and loved it so much I ended up buying it.
To wrap it up, FragranceBuy is awesome, professional, genuine fragrances at the best prices, and super fast shipping. Love, love, love! Just more samples please
Date of experience: November 24, 2023
This is my first purchase through FragranceBuy and was so pleasantly surprised with how fast it took to get my fragrance. My package arrived in this really great package keeping it super safe during travel. I opened the box and my perfume was in perfect condition, my beautiful bottle of Guerlain Oud Essential. I'm now looking at a few other fragrances. Best prices and best service hands down
Date of experience: October 21, 2023
Very easy to navigate through the fragrances, good selection, fast shipping
Date of experience: August 11, 2024
Great price, fast shipping and excellent packaging! Thank you. Will buy again!
Date of experience: August 11, 2024
I want to said something different but.my purchase never was completed...
Date of experience: August 11, 2024
Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Received authentic product very quickly. Will be buying again from here.
Date of experience: August 11, 2024
My purchase of Sedley was great as usual. You guys are the best in the game, plain and simple!
Just bring back random samples with purchases. I've bought a full bottle from you guys after receiving a sample of Blessed Baraka in the past. The marketing works.
Date of experience: May 5, 2024
Bless the day I found FragranceBuy.CA! Always great service for a great price.
Date of experience: September 26, 2023
I've purchased several items from Fragrancebuy in the last 1-2 years. I'm made mistakes when ordering and Fragrancebuy always helps me make it right. Their service is top notch and for this I'll continue to give them my business when in need of a new fragrance or backup bottle.
Date of experience: August 11, 2023
Price was ok
The code restrictions suck.
Shipping is too slow to get out of the warehouse. It's your major advantage for your Canadian customers.
Date of experience: July 6, 2024
Hello Samuel, we sincerely apologize for the processing delay and dissatisfaction you've faced with our loyalty program. We truly apologize for the frustration, inconvenience, and disappointment these issues have caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Gregory, we're truly sorry to hear one of the items from your order is missing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team