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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,067
Neutral
13
Negative
103
View ratings trends
114
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How would you rate Fragrance Buy?

Reviews (6,126)

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Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (66) quality products (51) customer service (557) rewards program (35)
Thumbnail of user corris1
Canada
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Not my first time using FragranceBuy and I'll continue to shop with them. They have a lot to choose from, old school, designer.to niche. All my fragrances were authentic and were packaged with the utmost care. They sent along a sample of Parfums de Marly Oriana which I enjoyed very much. I also found them priced very competitively.

Date of experience: February 14, 2023

Thumbnail of user arfrajam
Virginia
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

At first I was a little skeptical about the FragranceBuy because I hadn't heard much of them; however, I'm glad I gave them a shot. The fragrances were authentic and sold at a reasonable price. Shipping was free and relatively quick. I don't have any complaints about my experience and I plan to purchase from them again.

Date of experience: March 24, 2024

Thumbnail of user cdf4
Canada
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Quick, well packed, so much fun blind buying different clones of originals that were reviewed YouTubes for a great price! A couple hundred bucks and you can get a haul off cheapies that are beats. Want a knockout? Oud for Supremacy.

Date of experience: June 4, 2023

Thumbnail of user zacharye231
Canada
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Very satisfied of the customer service provided. Order was delivered in less than a week, in perfect condition and with a bonus gift. Best website I've ever ordered

Date of experience: April 18, 2024

Thumbnail of user amitap18
Canada
1 review
2 helpful votes
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March 9th, 2024
Verified purchase

I was looking to repurchase the Viktor & Rolf Flowerbomb (Bloom) perfume and was searching everywhere. So glad to find out this website and received a discount as well. The perfume came in a perfect condition and was fully well packaged.

Date of experience: March 9, 2024

Thumbnail of user nathanr550
Florida
1 review
0 helpful votes
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October 20th, 2023
Verified purchase
• Updated review

I use Fragrancebuy.ca as my primary fragrance discounter due to their prices and inventory, which rarely can be beat. This particular shopping trip I purchased a bottle of Armani Eau de Nuit and a bottle of Guerlain L'Homme Ideal EDP. I received my bottles within a week, and as always, in perfect condition. I appreciate the care that Fragrancebuy.ca puts into shipping their fragrances. I will be back shortly as my wishlist is filling up.

Date of experience: October 20, 2023

Very Happy With My Purchases!
August 10th, 2023
Verified purchase
• Previous review

I was beyond happy to see Fragrancebuy.ca have the new Aqua di Gio Parfum in-stock. This fragrance sells for $198 at retail (the 4.2oz bottle) and I was able to pick it up for $126, and it just came out! I was also able to pair that purchase up with a bottle of Dior Homme, which isn't always in-stock. The shipping is always fast at Fragrancebuy.ca and I just reached "Eau Collector" status on their loyalty program, so that came with 6 free shipping coupons. Those will definitely be used in the future!

Date of experience: August 10, 2023

Thumbnail of user philn132
Canada
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

While searching for a fragrance, I couldn't find a reasonable price & delivery options. I found Fragrance Buy on eBay but decide to buy direct once I found out they were located in Canada.
The only thing I would have appreciated was sharing the likely delivery time. The website and e-commerce showed 48 hrs to ship but in the end it took over a week. While I was waiting, there wasn't an update about the hold up.
In the end, the delivery was still 3-4 weeks faster than other sellers. So overall, I'm satisfied with the purchase and delivery.

Date of experience: December 14, 2023

Thumbnail of user missmaggim
Canada
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Super speedy delivery, great packaging, usually a little somethingsomething extra ;) which I reallyreally appreciate! :)

Date of experience: July 10, 2024

Thumbnail of user annak1324
Canada
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

It is so easy to make purchases on Fragrance Buy and not only is it easy, they are truly a legit company. I love the sales that they have and I love how quick their shipping is. Great experiences so far.

Date of experience: January 6, 2023

Thumbnail of user jeffrya12
Costa Rica
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

I have emailed the company around 4 times to get a tracking number, no response. I have requested a supervisor and still no response. After all these years... for the first time I feel like I purchased from these scam websites.

Date of experience: March 26, 2023

Thumbnail of user alaaa145
Canada
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I had an issue with an item in my order but support was quick and great to deal with it with me!thank you and keep going strong.

Products used:
Fragrance

Service
Value
Shipping
Quality

Date of experience: June 18, 2024

Thumbnail of user marshallh113
Oklahoma
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

I always have a great experience with Fragrancebuy. Never had a problem. Products are always legit, arrive safely, and usually pretty quick ( especially knowing they are coming from Canada). I highly recommend.

Date of experience: July 13, 2023

Thumbnail of user faridawatim
Canada
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I have never had a not wonderful experience with Fragrancebuy, including my latest shopping experience. From helping me to activate my gift voucher to delivery of the perfumes I ordered, always exceptional!

Date of experience: April 7, 2023

Thumbnail of user simonv62
Canada
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Package came exactly as sold, shopping for my fragrance was easy, and the package was packed with care; foam had been carefully placed so that the bottle would not rattle around or be damaged. Not the first time I have shopped with fragrancebuy and not the last :)

Date of experience: April 8, 2023

Thumbnail of user benf666
Canada
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I placed the order and right away I got continues updates, it said 2 to 4 days for shipping, I got it after 2 days well boxed and protected, the shipping process kept me informed when and what time it will be in my place. Great Job!

Date of experience: July 27, 2023

Thumbnail of user vikeshp
Canada
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

I was asked to write a 50 word description of my experience so here I am filling in the blanks, I was an amazing experience. I was blown away by the quality of the product and the quick responsiveness of customer service. I hope this is about 50 words.

Date of experience: February 26, 2023

Thumbnail of user jordans836
Canada
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

I had a great experience with Fragrance Buy. I ordered a perfume as a gift for someone for christmas, and it came in super fast. Would definitely recommend Fragrance Buy for good prices and awesome customer service!

Date of experience: December 25, 2023

Thumbnail of user damonm161
Canada
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Fragrance was just as described, arrived very quickly and was packaged very nicely, will definitely be buying again.

Date of experience: June 25, 2024

Thumbnail of user juang968
Illinois
1 review
5 helpful votes
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February 4th, 2023
Verified purchase

I received my bottle of Tom Ford Oud Wood and it was literally empty. There is no liquid in the bottle and I was extremely shocked and un satisfied with my first purchase from fragrancebuy. It was a very large and expensive purchase I made with you guys and for the bottle to be empty is for lack of better words ridiculous. I don't understand how a brand new cologne in its original packaging comes empty. I would need a refund immediately.

Service
Shipping
Quality

Date of experience: January 5, 2023

Thumbnail of user keris140
Canada
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Im always satisfied with frag. Buy I've been buying my 2 favourite scents for years now because you have the best sales and you carry my 1 discontinued scent n2u so i can still buy it and score on the price so thaaaanks so much for being such a great company

Date of experience: October 14, 2023

Thumbnail of user jamesl4391
Utah
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I've been collecting fragrances for quite a while now, and Fragrance Buy is consistently the best place to get a fragrance. Their selection is unmatched and they are THE go-to fragrance website for hard to get fragrances. I buy almost all my fragrances from them and I never hesitate to suggest them to others looking for that special scent.

Date of experience: August 18, 2023

Thumbnail of user yamilg6
Canada
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Everything was Normal. The shipping took too long but I guess it was because the Black Friday but I understand. I know my order was not a big order so I guess they send me a cheap and random sample. Other than that everything ok

Date of experience: December 14, 2023

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hi Yamil, we sincerely apologize for the Black Friday processing delays you experienced, the random sample received, and the frustration, disappointment, and inconvenience caused. We reached out via email and we kindly await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user hasanr17
Canada
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

As the title says, if fragrancebuy has the perfume you are looking for then fragrancebuy is the best place for you to buy it from. I've placed many orders and bought over 30 perfumes from them and I've never had a problem or been disappointed.

Service
Value
Shipping
Returns
Quality

Date of experience: May 25, 2023

Thumbnail of user jayed14
New York
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Purchased the Armaf Club de nuit Untold and Imperiale...both scents were amazing from the first spray and have quickly become two of my favorites...I was also impressed with the delivery time as I wasn't expecting them to come as quickly as they did after it showed my order being filled...will definitely order from you guys again...thank you

Date of experience: July 22, 2023

Thumbnail of user cookieb15
Canada
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I got all my fragrances, no damage except to the corner of a tester box which doesn't matter. My one concern as that it says there are fragrances in the box which might make it a target for porch pirates. I would overall recommend frangrancebuy!

Date of experience: September 18, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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