Fragrance Buy has a rating of 4.7 stars from 6,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
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Purchased the Armaf Club de nuit Untold and Imperiale...both scents were amazing from the first spray and have quickly become two of my favorites...I was also impressed with the delivery time as I wasn't expecting them to come as quickly as they did after it showed my order being filled...will definitely order from you guys again...thank you
Date of experience: July 22, 2023
I got all my fragrances, no damage except to the corner of a tester box which doesn't matter. My one concern as that it says there are fragrances in the box which might make it a target for porch pirates. I would overall recommend frangrancebuy!
Date of experience: September 18, 2023
I always receive my fragrances quickly and in great shape. I wish that I would receive some samples with my orders, have read a lot of reviews about samples others have received, I am yet to receive any.
Date of experience: August 17, 2023
Not only the prices unbeatable, but the easy of online ordering and the speed with which I receive the products is incredible. I will never buy fragrances in stores again. Fragrance Buy is the only way to go.
Date of experience: September 2, 2023
I have placed 2 orders w FragranceBuy and so far I have been happy with the selection, prices and shipping times, even though it is based out of Canada. I will continue to shop with them in the future.
Date of experience: March 6, 2023
I bought hacivat from nishane, it came in under a week and it's perfect. 100% legit (i work in a store that sells them i'd know), it was for a gift and the team made my order priority so that i get it asap. Super thankful will order again!
Date of experience: January 16, 2024
Best prices and biggest selection. Highly recommend A++++
Date of experience: July 24, 2024
Excited to order and have been awaiting the delivery (FedEx). Claims to have attempted delivery twice but was here both times. Now they are saying they are returning my order. Really frustrating. No way to contact fedex
Date of experience: December 11, 2023
I really appreciate the Fragrances Buy CA store for its very good customer service, they also have a very extensive portfolio of brands and fragrances and finally at a very good price.
I also really like the points and rewards method they have to retain their customers.
Date of experience: December 6, 2023
I have bought countless times in this store and I highlight its excellent quality and originality of the fragrances as well as its incentives and discount code to obtain the best price for us buyers.
Date of experience: October 14, 2023
I buy with complete confidence in this store for its quality and 100% original products, even the testers are of the same reliability as the retail product.
I am pleased to have been able to meet them and make purchases with them today.
Date of experience: September 11, 2023
I put a 4 star because my package was delivered to the wrong address and luckily my neighbour brought me my package. If not for that, would have been a 3 star or lower depending on how fast the mistake would have been resolved. That being said, if not for the delivery problem, would have been a 5.
Date of experience: March 9, 2023
I was surprised how quick the delivery was and the bottle was completely protected with excellent packaging. I was truly impressed. I will make this my first place to consider for all my fragrance purchases.
Date of experience: July 1, 2023
Great service from start to finish. I was acknowledged of a confirmation after purchase two days later I got my shipping with tracking number. I was able to track my shipment from start to finish. Everything was perfect. No complaints. I would recommend the service to anyone. 5/5
Date of experience: February 23, 2023
I've only ordered from FragranceBuy twice thus far, but both experiences have been fantastic - I haven't had any leakage or concern about fakes. Recent bad reviews had turned me off, but the steep discounts and prior positive reviews made me willing to give the site a shot and I haven't been disappointed. I wouldn't spend big bucks right away if you're unsure, but particularly in Canada - where it's harder to source fragrances for reasonable prices versus the US - it's worth a shot on at least a few lower-end items :)
Date of experience: July 13, 2023
Not entirely happy as one of the bottles are leaking from the sprayer. I bought 5 of these perfumes and gave 4 as gifts. Not sure if the 4 are leaking as well.
Please advise on how this can be corrected.
Thanks
Date of experience: April 23, 2023
This website is really good and cheap compared to other websites, I will definitely buy more. Ehem* Please send me some free samples.
Date of experience: July 1, 2024
I ordered a perfume which was about 170 in stores. I got it for 108 with everything in. It arrived quickly and in good condition. I was surprised for ordering it 5 days before the Xmas weekend. I received it in 2 days!
Date of experience: December 28, 2023
2 things I noticed, my bottle at the bottom had the serial number grinder off, another if the fragrance is very similar but not entirely the same, I bought a Roja Elysium at full retail price and compared that with the one I received there's a distinction between them, I don't know how it's possible maybe I lucked out and got a crappy batch. It has now made me think about future purchases.
Date of experience: December 19, 2023
Hi Kevin, we sincerely apologize for the decoded Roja bottle received and the disappointment, frustration, and inconvenience caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out via email and kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
I have been thinking of trying this site out since sometimes from other sites I have bad luck, this site however was great, my product was authentic and came safe in a secure package.
Date of experience: November 6, 2023
As always, it's been a satifying, excellent experience. Not once have you all let me down. You have the perfume i want, and i wish you will get Paco Rabanne Black Xs L'exces for her. Yr delivery time is impeccable and im always excited when i see the package! A++++
Date of experience: October 21, 2023
I ordered this for a friend of mine and it was amazing, I expected it to be here late since I forgot to order it but I received it a few days early a round a week for shipping which is very fast since I'm in the us and this is a Canadian website. Overall more than pleased with the experience they have especially with their loyalty program it's even better.
Tip for consumers:
The Canadian money, it’s a bit hard to see the real cost when checking out but I just searched up a calculator for money.
Products used:
I got a cologne if that’s what this means it’s Dolce and Gabbana the one edp which was amazing.
Date of experience: October 21, 2023
Extremely fast shipping, authentic fragrances that smell amazing. Get the insurance for every chance you get, especially if your shipping to the states. You also get a free sample with the insurance. My only quip is the sample was for more feminine leaning, and one of my fragrance's atomizer was a tad loose. Not fragrancebuys fault, but QC from the actual fragrance company. It was amazing and I didn't feel like it was worse sending back too Canada for such a trivial issue.
Date of experience: March 17, 2023
Loved everything except Shippie... they came at 930pm and I missed it. Redelivery was four days later and I got it but was around 9pm again
Date of experience: July 17, 2024
I have placed 41 orders so far but half of those have had problems with the Shippie - their courier service - for the unprofessional service they provide. So it's been easy to buy but uncertain delivery.
Date of experience: January 28, 2023
Perfume arrived quickly and in good order. I have never had any issues with fragrancebuy. Have used this company many times in the last couple of years. Recommend.
Date of experience: April 30, 2024
When I thought a package had gone missing, I reached out to fragrancebuy and they got to the bottom of what happened and responded within 24 hours. Great service!
Date of experience: November 11, 2022
It's been 1 day after the scheduled date and time that it was supposed to arrive. It was supposed to arrive yesterday at 10am-2:00 pm however, it's now the day after at 12:32 pm and it's still not here. When I look at tracking for the package the arrival date now says, "Pending", also, The package is still in the same location that it was yesterday morning so it didn't even move. As of right now i'm very dissatisfied with this current situation.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2023
Fragrancebuy has the best prices 99% of the time. I've never had issues ordering from them and have always received my packages with the utmost care. Never had any issues with leaks, cracks, etc.
I've been buying here since 2022 and plan to continue purchasing my fragrances here indefinitely.
Date of experience: December 7, 2023
I've been using this site for almost a year now and have zero complaints. They have amazing deals, a great library, and shipping is fast. I use this site almost exclusively and don't plan to take my business elsewhere anytime soon.
Date of experience: April 27, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Colleen, we sincerely apologize for the delay you experienced with your order and the frustration caused, after checking the tracking details, the order was delivered on December 12th. We reached out via email, we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team