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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,065
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,131)

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Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (556) rewards program (35)
Thumbnail of user grootl
Minnesota
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

I'm still on the fence about the frag itself, it was a blind buy. But, fragbuy had a great deal on it. While shipping was not free, it was fast, and the packaging was excellent. Worth the wait from across the border.

Date of experience: July 16, 2023

Thumbnail of user averyo21
Canada
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Missoni Wave tester comes with no cap, it's a flashy magnetic cap that is a big part of the presentation. There is specification for any other of the testers out there, why was there no specification for this one.

Date of experience: December 15, 2023

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hi Avery, we sincerely apologize for the Missoni Wave tester received without a cap and the disappointment, frustration, and inconvenience caused. I'm afraid our testers by default do not come with a cap unless specified on our website, we apologize for this. We reached out via email and kindly await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user hollyf331
Pennsylvania
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Great customer service! I was looking for tabac exquis for months and you guys had it at the best price!

Date of experience: June 14, 2024

Thumbnail of user margaretj1055
Canada
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Super impressed. A mere two days from the time I rec'd my "Back in Stock" email to the time I had my bottle of Tocca's Cleopatra in my hands. Beyond thrilled as this is NOT an easy fragrance to find and when one does, the pricing is usually astronomical. Well done, FrangranceBuy!

Date of experience: January 29, 2024

Thumbnail of user mariad2119
Pennsylvania
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

I have had pretty good overall experiences with Fragrancebuy.ca for most items. However, I ordered a fragrance that was listed as a tester but did not say "no cap" and was not pictured as such. I've ordered quite a few testers from your company and all had a cap. This is kind of a big deal to me since the cap is a magnetic cap. Missoni Wave was the product. I also cannot apply my free shipping earned credits as a member which seems pointless. Every time I try to apply the offer code it's rejected. I am in the USA. I also redeemed a stackable gift card and used sprays to do so and it was NOT applied to my order. Seems like as a USA member there are issues using my earned member credits.

Date of experience: April 7, 2023

Thumbnail of user ivanc319
Texas
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Very satisfied with my purchase and service will definitely come back and shop more in the near future!

Date of experience: July 18, 2024

Thumbnail of user frankies120
Texas
2 reviews
0 helpful votes
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February 7th, 2023
Verified purchase

Overall great experience. The price was very good and the packaging for shipping was impeccable. The $1 tack on for carbon offset(or whatever it was) was totally worth it, as my sample was amazing, and 20ml!

Date of experience: February 7, 2023

Thumbnail of user hamletr2
DO
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Overall very good experience and prices I ordered a few fragrances and all of them where amazing

Date of experience: July 5, 2024

Thumbnail of user scotth1198
Arizona
2 reviews
0 helpful votes
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February 9th, 2023
Verified purchase

Fragrancebuy is the best. Love the care they put into shipping their fragrances in those red and white boxes. Shipping times are quick and the pricing is outstanding. The variety of their stock is the best online.

Date of experience: February 9, 2023

Thumbnail of user hayzelp1
Canada
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Delivery was fast and package was really good. My order came in great condition and the individual loved it.

Date of experience: June 15, 2024

Thumbnail of user joeb3148
Canada
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

My go too for fragrance shopping. Service, selection, cost and delivery is a level above the other discounters I've tried. I would definitely recommend over other discounters here in Canada.

Date of experience: March 17, 2024

Thumbnail of user romelg2
Canada
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I have purchase twice and always got the proper product and in a timely manner. I also got fragrances that were difficult to obtain on other sights for a great price.
You will not be disappointed!

Date of experience: March 29, 2024

Thumbnail of user francec30
Canada
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Très satisfaite. Les parfums sont de très bonne qualité et à bon prix. Le colis est arrivé rapidement.

Date of experience: October 6, 2024

Thumbnail of user adedayoa13
Canada
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

This business cares. I had earlier complained about the issue with my delivery and they reached out to me. I'm impressed
Recommending to everyone

Date of experience: May 18, 2024

Thumbnail of user lovey.
Canada
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Been using FragranceBuy for several years now and by far still my favourite discounter to shop from. Best prices and fast delivery as always.

Date of experience: July 20, 2024

Thumbnail of user evelynb714
Canada
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

This is my favorite place to buy perfume. They always have the best prices and I appreciate their really fast shipping. Plus, their customer service is incredible.

Date of experience: March 21, 2024

Thumbnail of user willya7
New York
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

Fragrance buy is a fantastic place to buy online. They have very good price and they mail your fragrance very fast to you. Cedrat boise intense is an excellent fragrance with loud projection for the first 2.5 hours and loud sillage for the remaining of the day. It last 10+ hours on skin and days not to say weeks on clothes.

Date of experience: January 4, 2023

Thumbnail of user derrickn49
California
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Best experience with purchasing fragrance online period!

No other competitors can compete with the prices and the fragrances I received came quickly and innperfect condition.

I also want to thank FragBuy CA for the gift I received along with my recent purchase. You guys are the best I look forward to making my next purchase within the near future.

Date of experience: July 13, 2023

Thumbnail of user tarab676
Illinois
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Learned about this site from a popular YouTube frag channel with a recommendation for a hard to get fragrance in North America. Ended up grabbing 4 bottles (3 niche PDM, Nishane and 1 luxury/designer Dior). Value was amazing. I wouldn't have been able to afford all 4 of these were at full MSRP. Packaging was superb, secure and fast. I've already placed a second order (Lalique) and have a long wish list saved when items restock. So pleased to have found this site.

Date of experience: January 1, 2024

Thumbnail of user maximeb51
Canada
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Fast shipping
Nice communication if need
The reviews section of each items are not fake
One small con's is there no descriptive information on each product, you need to search by yourself on youtube if there no reviews

Date of experience: May 9, 2023

Thumbnail of user prynec
Canada
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I always have good experience with fragrancebuy. Fragrancebuy also offers variety of niche perfumes I am looking for with great prices.

Date of experience: June 22, 2024

Thumbnail of user davidc8649
Texas
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

The packaging is always the best! Super safe, super secure, and top-quality packaging. It came with a surprise sample from Xerjoff, Casamorati! Couldn't be any happier than this! Best fragrance discounter website out there!

Date of experience: October 16, 2023

Thumbnail of user anthonys3459
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I've bought a ton of bottles from FragranceBuy. Always legit, great service and shipping, and great prices.

Date of experience: June 23, 2024

Thumbnail of user dennisb1828
Arizona
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Have had very successful order filling and timely delivery of product. Much appreciated.
Will continue to patronize.

Date of experience: June 17, 2024

Thumbnail of user jamiew1035
Canada
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Always a positive experience and quick delivery any issues and assistance is there quite quickly.

Date of experience: August 16, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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