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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I got Dior Homme Intense which has been hard to come by. Delivery was great and fair pricing. Didn't love the $10 shopping fee, but it was reasonable.
Date of experience: October 9, 2023
Great first time buying experience with Fragrance Buy.
Everything arrived quickly and in perfect condition.
I will definitely be a returning customer.
Thanks for great service.
Date of experience: March 26, 2023
In the beginning I was very hesitant to place an order, as I wasn't familiar with FragranceBuy. I took a risk and it was well worth it! I'm super happy with my purchase. The order arrived just in a day or two to Toronto, ON. It was well packaged and all the items were original. I ordered Lanvin and Montale perfumes that I was running out of at home. The bottles, packaging, everything is original. I'm so happy and excited to order more fragrances. I'll definitely place few more orders, thank you so much!
Date of experience: September 15, 2023
Actions speak louder than words, and yours tell an incredible story. You're always learning new things and trying to better yourself, which is awesome.
Date of experience: July 4, 2023
Easy to order and fast delivery! The only reason I've given this review 4/5 is because cologne isn't cheap. Even when it's less expensive online. Still, my family says I smell nice, so that's a good thing, I think.
Date of experience: October 19, 2022
I am in Easter Canada and it take no longer than 2 weeks for my order. Everything comes in perfect condition without tears or dents to the boxes. Never had any issues with service. Great deals and great website. 10/10 would recommend
Date of experience: December 8, 2022
During holidays i had the chance to create 2 orders, excellent prices and considerable good shipping times to Texas, got my perfumes in less than a week.
Date of experience: January 6, 2023
They have a great collection of perfumes and prices on those are really affordable! Love the excellent customer service and super fast international shipping!
Date of experience: January 11, 2023
My two most recent fragrances I ordered came in great condition as has my previous orders! I'm really happy with the deals, lower prices and shipping offered here. Fragrance buy is my go to for ordering fragrances online! Keep it up!
Date of experience: December 1, 2022
I'm always happy with the shipping experience and time, even during busy times of the year for parcel services. Can't wait to purchase new fragrances again.
Date of experience: January 10, 2023
Arrived sooner than expected. Updates and tracking provided which is great, plus a text received as soon as the package was laid on my door step. Moreover, they have very competitive prices and products are legit. Have been a customer for years now. Only wishing that samples are provided every time I order. Sometimes, I get zero samples even if I've ordered a couple of fragrances. But nonetheless, still highly recommended
Date of experience: November 8, 2022
Fragrance Buy kept me informed on when some items would be restocked. They provided quick shipping and the items were carefully packed to prevent damage.
Date of experience: March 13, 2023
Great to have a Canadian owned and operated company doing well in this discounted fragrance retailing industry!
Proud to support them via large purchases! Thanks.
Date of experience: July 21, 2023
All excellent, but for us FedEx always arrives later than the expected delivery date that is initially projected. Sometimes a week later, so plan accordingly.
Date of experience: April 8, 2023
Edited: Thank you for reaching out! Never seen anyone reach out so concerned and so quickly to assess and evaluate dissatisfaction faced by the customers part. Kudos!
(Old 3star post: Salutations, ordered quite a few things, sadly the Burberry bottles were defective, the spray nozzle is off therefore it doesn't spray the cologne, I have to use it like an aftershave dab or pull off the spray thingy from another cologne bottle. Pain in the … but. It's all good.(and the return policy is a joke, it's actually more expensive than most of their cologne). Hm.(3 star cause my other items were good). Didn't even get any samples.)
Tip for consumers:
Simply, the best place to buy authentic fragrances and reasonable prices in CANADA !!
Date of experience: November 18, 2022
Best prices on the internet and a wide selection of perfumes. Fast shipping and reliable packaging. I will definitely continue to purchase from this company.
Date of experience: June 3, 2023
I made my first order after checking customer reviews on Trustpilot. Fragrance Buy did not disappoint! I've now ordered twice from them and the service and prices are fantastic.
Date of experience: March 27, 2023
So glad I found out about this company! Great deal on some wonderful fragrances. Shipping was super fast and product was well packed. I'll definitely be a repeat customer.
Date of experience: March 9, 2023
Fast and easy to order, everything well packed, prices are still reasonable during this inflation... the rewards program is a sham though, not enough time to save up before they expire.
Date of experience: March 27, 2023
Best place by far to find new release fragrances that you may not be able to get right away in the USA. Shipping is relatively swift for being out of country. Authentic fragrances from tip to bottom with below competitors prices!
Tip for consumers:
Authenticity, affordable, reliable
Products used:
Fragrance
Date of experience: September 20, 2022
Wonderful above and beyond delivery. Placed late night revived next morning remarkable. All the purchases are exactly as they where described on the label.
Date of experience: August 8, 2023
This has been one of the most positive experiences I've had from a top tier fragrance vendor. It's pretty self-explanatory due to the numerous fragrances I purchased in conjunction with their rewards program.
Date of experience: October 7, 2022
Great service takes awhile but i live so far from canada, who cares if you get your fragrance a little late its not really a third world problem anyways.
Date of experience: February 1, 2023
Best prices and huge selection, this is why I enjoy shopping here. So happy you were able to get that perfume back in stock. Can always trust and count on Fragrance Buy!
Date of experience: May 5, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
