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Fragrance Buy has a rating of 4.7 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
I have made several purchases & and when I say several I mean SEVERAL! Either grab yourself a tester (some may come with caps) or go for the full presentation, you won't go wrong! I promise!
Date of experience: November 10, 2024
I am a repeat buyer at fragrancebuy.ca
I have yet to receive an bogus fragrance from them so far and I have 5-10 orders with a price tag of 250+ for each. Reasonable discounted prices with authentication products. You can't go wrong with the good people at fragrancebuy.ca
Date of experience: August 26, 2024
Great experience with below retail prices! Authentic rather it be a tester or full presentation, you can't go wrong!
Date of experience: June 13, 2024
I have bought perfumes from Fragrance Buy a few times and I have had no regrets. My only reservation is with the shipping partner. I have had them delivered my perfume twice and both times I missed the first time because they tend to deliver at night. That said, after missing the initial delivery attempt, they said a message to confirm that they have the right details. However, there is NO way to reach them. The link to contact takes you to an unhelpful bot and they do not answer the phone. Please do something about them. Thank you.
Date of experience: October 10, 2024
I like fragrancebuy. My perfume was as expected. However, my experience with the shipping company was not okay. They attempted delivery once which I missed. Tracking on their website as poor as you can only know if it's in transit, not where it is or when it will arrive so one can't plan accordingly
Date of experience: June 30, 2024
I don't want to go a day without a great fragrance wafting around me - and FragranceBuy helps me find the best of perfumes at the least prices. I've always had excellent service from them & will continue my patronage of this well-run Canadian business.
Date of experience: October 6, 2024
I always know I'm going to get fast reliable service - which makes purchasing here stress-free with no issues. Also good prices & quality brands.
Date of experience: September 5, 2024
Grateful for the RELIABLE, QUICK SERVICE! My favorite rose perfume arrived in plenty of time for the Christmas holidays!
Have always had pleasant transactions here
Date of experience: December 21, 2023
I've purchased many times with FRAGRANCEBUY.CA and have always had a positive experience. Prices are fair & Courier service to BC is fast, with the perfume arriving well packaged.
Date of experience: October 22, 2023
OK, so I live in Pennsylvania in the US and this came in about a week after they sent it out so the shipping was very fast and I am super happy with that! My perfume smells exactly as described and good quality! My perfume also lasts very long as well so it is definitely legit! All around great experience. Thank you
Date of experience: October 5, 2024
As a content creator/fragrance reviewer I've purchased from Fragrancebuy for their selection, quality, speed of service AND the sample that comes with the green care. The only reason I'm not giving them 5 stars is because with my most recent haul, I did NOT receive my sample that I was charged for. It's not going to keep me from ordering in the future, but I might just skip the green care if I'm not getting what I'm "paying" for.
Date of experience: October 26, 2024
Got a great deal on Triumph of Bacchus. Orders take about a week to arrive but is worth it given the discount. I always receive a sample of something different which is a nice addition. The boxes are sturdy and packaged well which keeps my fragrances safe.
Date of experience: October 4, 2024
Very easy process from selection to ordering to payment, wide variety of products, good loyalty program, fast shipping.
Date of experience: November 14, 2024
I got Assad, khamra and Ameer al oud. Absolutely blown away by the quality. This is going to be my favourite place to buy fragrance online.
Date of experience: November 29, 2024
Everything went well, the perfume was cheaper than retail, only wish that I had a more accurate shipping time which I would blame more on FedEx then FragranceBuy
Date of experience: November 17, 2024
Arrived perfectly intact, very carefully packaged, the perfume smells wonderful! Will order again from these guys.
Date of experience: November 28, 2024
Just an absolute ease of ordering and getting things delivered and everything was packaged very nicely
Date of experience: November 18, 2024
JPG Le Beau Paradise Gardens smells great! Beautiful coconut and fig opening, very summer holiday style, then starts to smell more of a magical garden
Date of experience: November 25, 2024
Highly recommended
Anything you need you' re most likely to find it here with a very good price
Very quick delivery and very good secure packaging
Date of experience: November 24, 2024
Wonderful perfume, subtle scent of greenery and linden with jasmine, spring-summer, longevity all day, will buy again.
Date of experience: November 26, 2024
Delivery is fast, securely packaged, the perfume itself is more suitable for men, longevity is 6 hours, I don't smell the tomato battle.
Date of experience: December 19, 2023
Always enjoy the service from frangrancebuy. Fast delivery. Excellent prices. I only buy from Fragrancebuy. Thank you for the great service!
Date of experience: December 10, 2024
I have ordered with them several times. Despite living in a different country (US),I usually get it faster than with many other sellers based in the States. Prices are also better like 80% of the time.
Date of experience: June 30, 2024
FragranceBuy often has the best prices and a huge selection of hard-to-find scents. I love the website and find the "Rare Gems", "New Arrivals", and "Wish List" features to be very useful. Shipping speed is always reasonable. I live in the southern US and usually receive my items in less than a week. The packaging is the best in the game and my bottles are always incredibly secure. I still think they deserve 5 stars for their selection and prices, but I do have a couple of suggestions on how they could make things even better. 1) Free shipping based on a dollar amount rather than # of bottles. I think it's silly that I could buy five $30 bottles and get free shipping, but still have to pay to ship four $250 bottles. 2) Extend the expiration of reward points to 12 months of inactivity.
Date of experience: October 5, 2024
Fragrance Buy has good customer service and good products...and some time great discounted products.not all the time but some time the price can be better than other discounted stores. The good thing about fragrance buy they alway have authentic perfumes.and so far I haven't have any issue with the service. So keep it up Fragrance Buy... I am giving 4 star because most of the time they don't have the products available.
Date of experience: October 11, 2024
Greetings!
Speedy delivery of great product at a ridiculously low cost. I do not look anywhere else for any of my fragrances.
Date of experience: November 8, 2024
I was promised a bag of niche perfume sampler for being part of the first 5000 purchases on their anniversary sale. I never received it
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2024
The parcel was well packed and came with a free sample. The perfume was reasonably priced and certainly is one of the best freshie out there
Date of experience: August 5, 2024
I was able to get one of my favourite fragrances at such a great price- and the shipping was so fast!
Date of experience: November 8, 2024
The cologne was pretty damn great but the wait time to get my product shipped to me felt like forever but you can't beat their prices.
Date of experience: November 18, 2024
I've been able to find scents at Fragrance Buy that I can't find anywhere else and at very competitive prices. But I really apreciate that my order ships right away. I've had other vendors take more than a month.
Date of experience: October 5, 2024
Very nice, fast shipping, no damage on box, extra sample in the box, best price online, beautiful people,
Date of experience: November 10, 2024
Fragrancebuy.ca, in my opinion, is easily the best place to purchases fragrances. As someone who collects fragrances, Fragrancebuy has one of the best selections to choose from. To make things better, the price is usually the best I can find and I love their rewards program.
Date of experience: October 10, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Alexander, we truly apologize for the oversight in not adding the niche sample to your order and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team