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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.

  • Service
    300
  • Value
    307
  • Shipping
    308
  • Returns
    118
  • Quality
    300

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,059
Neutral
13
Negative
103
View ratings trends
114
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Horrible service!”

Claudia L.
1/11/25

First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!

Date of experience: 1/1/25
See critical reviews

Reviews (6,118)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (66) quality products (51) customer service (557) rewards program (35)
Thumbnail of user rickt436
Washington
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

Everything always arrives well package and in great condition. 👍🏽

Date of experience: May 30, 2024

Great Company
July 28th, 2023
Verified purchase
• Previous review

Awesome company and fast shipping. I made three separate orders and they packaged all my orders up in one box. I was happy they did that without me even having to ask them too.

Date of experience: July 28, 2023

Thumbnail of user mw667
Canada
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Perfume was an excellent price, arrived well packaged and safe, and within the described delivery time.

Date of experience: February 1, 2023

Thumbnail of user dm930
Florida
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Completely satisfied with my shopping experience. Prices and selection were competitive and shipping time was good!

Date of experience: August 25, 2023

Thumbnail of user teea24
Canada
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Been shopping on fragrancebuy.ca since 2020 and they have exceeded my expectations. Gary and his team are wonderful.

Date of experience: October 21, 2023

Thumbnail of user donnyg26
Florida
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

FragranceBuy.CA always has great prices and fragrances and shipping is pretty fast. It's been my go to site.

Date of experience: October 20, 2023

Thumbnail of user pamelag1678
Canada
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

I trust Fragrancebuy.ca for my perfume purchases. My perfumes arrive on time or early and in perfect condition.

Date of experience: September 9, 2023

Thumbnail of user robertm9362
New York
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

This place never disappoints, will always trust this site for making purchases of authentic fragrances.

Date of experience: February 9, 2024

Thumbnail of user justinl937
Georgia
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Shipping was fast considering they are shipping from Canada. Less than a week to South Carolina. Thanks fragbuy!

Date of experience: May 7, 2023

Thumbnail of user edwina204
New York
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Delivery was fast and order arrived intact. I love Fragrancebuy packaging….it is robust and offers maximum protection.

Date of experience: June 19, 2023

Thumbnail of user alving86
Canada
1 review
0 helpful votes
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December 31st, 2023
Verified purchase

It came in before Christmas, super fast delivery! My mom needed some perfumes for gifting and she was surprised as well at how quickly it came in.

Date of experience: December 31, 2023

Thumbnail of user codyb341
Canada
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase
• Updated review

54 bottles later I am in love with fragrancebuy.ca and recommend it to all my friends,co-workers abd family alike

Date of experience: April 13, 2024

Very great and friendly service
December 22nd, 2022
Verified purchase
• Previous review

Can't recommend this place enough Always good products.and the ome time I did have a problem they fix way away

Date of experience: December 22, 2022

Thumbnail of user sr710
Canada
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Quick shipping and delivery. No issues at all.

Can't beat these prices. Way cheaper than department stores. Why would I buy from anywhere else.

Date of experience: March 23, 2024

Thumbnail of user coreyw280
Canada
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Very good delivery, very timely. Product was in great shape. New ASAD Zanzibar is a great scent for spring and summer.

Date of experience: March 23, 2024

Thumbnail of user andrewf1470
California
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Only place I buy fragrances from. I stay loyal to this site because of the sprays I receive for every order.

Date of experience: February 8, 2024

Thumbnail of user darryld150
Canada
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

My experience is always a great one. From the very best prices to incredibly fast shipping you guys are simply the best!

Date of experience: December 22, 2023

Thumbnail of user pardeepg4
Canada
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

I'm really happy to recieve top quality colognes for such wonderful prices!. I like that I get colognes delivered within a week of purchasing them

Date of experience: November 13, 2023

Thumbnail of user enriquer167
Indiana
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Everything in a few words. Excellent service and they go way beyond to provide with. Excellent customer service. Good pricing. As well

Date of experience: December 14, 2023

Thumbnail of user coreya142
Canada
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Always amazing products. The days of shoppers drug mart and rexall are over. Online is the way to go! More variety of your favourite scents!

Date of experience: August 20, 2023

Thumbnail of user enriquer45
Wisconsin
3 reviews
0 helpful votes
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March 1st, 2024
Verified purchase

I am very happy with the service that fragracebuy provides incredible prices and amazing customer service

Date of experience: March 1, 2024

Thumbnail of user anthonym3521
Cyprus
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Never had a problem with my order or previous orders. I'm always happy five stars always so far.

Date of experience: May 5, 2024

Thumbnail of user shimonh4
Maryland
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Went to use the perfume and the top where the perfume spray comes out didn't work.

* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 28, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hi Shimon, we truly apologize for the defective atomizer on the item received and the frustration and inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user blancad48
California
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

I love their tracking system and their packaging. My items arrived earlier than expected and the perfumes were packaged safely. I will definitely purchase from them again.

Date of experience: October 16, 2022

Thumbnail of user carlosc1134
New York
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

It was smooth and easy. The price was excellent. I am extremely satisfied with my purchase. In the future, I will definitely look at this site again.

Date of experience: September 28, 2023

Thumbnail of user anne517
Virginia
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I received my fragrance in a very timely manner - unexpected since I'm in the USA. The perfume was carefully packaged as well.

Date of experience: June 22, 2023

Thumbnail of user de161
Mississippi
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

I ordered, it came, all was well. Quit asking me for a minimum character review or I will take a few stars.

Date of experience: July 8, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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