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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Customer-friendly ease of ordering;
Expeditious fulfillment and shipping;
Base notes of satisfaction and gratitude.
Date of experience: October 6, 2023
Really happy with the value (and selection). Placed the order, and it arrived the next day in the GTA!
Date of experience: October 29, 2023
What a great selection of Perfumes great prices incredible customer service overall great experience
Date of experience: March 12, 2023
Very very very very very very very very very very very very very very very very very very very very very very very good
Date of experience: December 12, 2023
You should be able to keep them for as long as you want and use them whenever you want but I keep losing them all the time
Date of experience: June 2, 2023
The prices are sometimes very good, but the rewards program and the attention they give are incredible!
Tip for consumers:
Very good prices and quality
Products used:
Fragrances
Date of experience: August 10, 2023
I did not receive the fragrance that I paid for. I received the newer version and was expecting the original.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 10, 2023
The delivery was smooth. It was a bind but, the expensive one was a bust for me. I guess you lose some and win some.
Date of experience: April 7, 2023
Top quality! Everything was delivered on time, no issues with orders. This is definitely the best place to buy perfumes.
Date of experience: December 9, 2023
User friendly website. Excellent packaging of shipped products. Have used several times, with no problems whatsoever.
Date of experience: December 12, 2023
Very quick shipping considering emails stating possible delays due to Christmas rush.
Pleased with service.
Date of experience: December 12, 2023
I love using this website and the app! But I do got to say…. I like the way the app used to be better.
Date of experience: August 26, 2023
I shopped around and checked prices and this was the best price which was very, very good.
Delivery was fast and the tracking was really informative.
Date of experience: May 8, 2023
Product was packaged well and was authentic. This site was recommended and I must admit I was initially skeptical. Fortunately, I was pleasantly surprised.
Date of experience: December 21, 2022
I like ordering from fragrance buy. Great service and packaging service. Will continue to buy from fragrance buy and add more to my collection.
Date of experience: April 23, 2023
It was easy to order and it arrived in a timely manner and excellent condition. It was well packaged
Date of experience: May 28, 2023
As always, delivery guy was awesome, friendly and professional! Also previous delivery was and oriental lady, she was amazing..
Date of experience: April 29, 2023
I asked about shipping and handling and the person had a very rapid response and very rapid results A+
Date of experience: May 1, 2023
Fast shipping, great selection. Everything was packed very carefully and arrived in perfect condition.
Date of experience: December 2, 2023
Ordered 4 bottles of my long time favourite that is no longer available in stores. So happy to see they had it & price was great
Date of experience: December 4, 2023
Fast delivery and amazing services l recommend Fragrance Buy to, anybody who wants to buy a fragrance
Date of experience: April 30, 2023
I can spend hours on this site! I can always find those gems on this site as well as the top designer and niche fragrances.
Date of experience: March 5, 2023
Awesome every time!All great products that smell wonderful
Date of experience: May 18, 2024
As always I'm very satisfied with my products and delivery
Date of experience: May 17, 2024
My first time buying from Fragrancebuy.ca and it was EXCELLENT, top tier service and fast shipping to the US!
Date of experience: April 28, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
