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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 6,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.6%
Positive
2,052
Neutral
15
Negative
102
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
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Top Critical Review

“Would not chose this store over others”

Ilya P.
12/25/24

The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.

Date of experience: 12/15/24
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Reviews (6,100)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (553) rewards program (34)
Thumbnail of user donnaw4365
Canada
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Good service...have not opened as yet as it is a gift

Date of experience: December 13, 2024

Thumbnail of user mikhailf24
DO
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

You, guys, are very good in all aspects! Thank you for being there.

Date of experience: December 10, 2024

Thumbnail of user johnk5430
Oregon
1 review
0 helpful votes
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December 24th, 2024
Verified purchase
• Updated review

Received early! Great pricing! Great service as always!

Date of experience: December 14, 2024

40 knots: more like 40 awesome!
August 14th, 2024
Verified purchase
• Previous review

Not sure if I have such a complex scent in my 150 bottle collection. It can be fresh and powdery at different times in its life. Good projection and the sillage is wonderful. Leans more mature 25+, but not overly serious. Well done Xerjoff! Great job fragrancebuy as always!
5s!

Date of experience: August 4, 2024

Great fragrance shopping experience
September 5th, 2023
Verified purchase
• Previous review

Great fragrance arrived on time as expected. Thank you.

Date of experience: September 5, 2023

Thumbnail of user marlom63
Canada
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Great service and the shipping is always amazing. This is my second purchased from fragbuy and Highly recommend to everyone.

Date of experience: November 11, 2024

Thumbnail of user angelt297
Texas
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase
• Updated review

You wont find better prices online for frags. Customer service is good and shipping quality is great and fast.

Date of experience: November 12, 2024

Amazing prices, excellent sevice and packaging
July 18th, 2024
Verified purchase
• Previous review

Frequent constumer from this site. The prices and deals are always great, the shipping process is fast and packages always come with good protection.

Date of experience: July 8, 2024

Thumbnail of user favouru6
Canada
1 review
0 helpful votes
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December 24th, 2024
Verified purchase
• Updated review

Perfect and quick delivery as always. Never had a bad experience

Date of experience: December 14, 2024

Excellent as always
October 18th, 2024
Verified purchase
• Previous review

Never have any issues. Everything came well packaged and quickly

Date of experience: October 8, 2024

Thumbnail of user matthewr2663
Indiana
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase
• Updated review

The keep you well informed of the status of you purchase. Love the packaging.

Date of experience: December 13, 2024

Quick Shipping
November 18th, 2024
Verified purchase
• Previous review

Less than a week form Canada to the USA. Shops here in the states don't even fulfill the orders that fast.

I would recommend. 10/10

Date of experience: November 8, 2024

Thumbnail of user dianeb4670
Canada
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Received my haul, and enjoying! Thank you Fragrance Buy

Date of experience: December 13, 2024

Thumbnail of user lynnl728
Minnesota
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase
• Updated review

Very happy with my purchase. And would definitely by again.

Date of experience: December 13, 2024

Awesome
June 20th, 2024
Verified purchase
• Previous review

FragranceBuy is an awesome company. I have bought several fragrances from them. Highly recommend and I will continue to buy fragrances from them.

Date of experience: June 10, 2024

Great company
November 18th, 2023
Verified purchase
• Previous review

I have bought several fragrances from Fragrant Buy. They have great prices and fast shipping. I would hardly recommend them to anyone.

Date of experience: November 18, 2023

Thumbnail of user eugeneu554
New York
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Overall satisfied with selection/pricing. Shipping is sometimes slow & pricey.

Date of experience: December 13, 2024

Thumbnail of user juanm2600
Texas
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Fast shipping knowing it came from Canada and I'm in Cali! Took only a week for Arrival!

Date of experience: December 13, 2024

Thumbnail of user sharonp3606
Canada
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Came relatively quickly, however found lower prices after I ordered.

Date of experience: December 13, 2024

Thumbnail of user leog222
Canada
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase
• Updated review

I mean come on now (I need f i f t y c h a r a c t e r s)

Date of experience: December 4, 2024

Amazing!
September 5th, 2024
Verified purchase
• Previous review

Besides the great discounts, the delivery times are insane. If you put an order in in the morning, chances are that they ship it that very morning. Brilliant stuff.

Date of experience: August 26, 2024

Thumbnail of user richardr6156
Canada
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

A Black Friday Triumph 😊 The restock helped with must acquire list.

Date of experience: December 12, 2024

Thumbnail of user allenl514
Canada
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Easy process from ordering to receiving my scents. Highly recommended.

Date of experience: December 12, 2024

Thumbnail of user ancym6
Canada
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

My order was fulfilled without any issues and delivered within a few days.

Date of experience: December 12, 2024

Thumbnail of user tylers1953
Pennsylvania
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Excellent packaging, precise delivery timing, great prices. Will shop here again

Date of experience: December 12, 2024

Thumbnail of user miguelp508
California
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

100% original products. Great packaging and reliable as always!

Date of experience: December 16, 2024

Thumbnail of user rondal134
Washington
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

It's the only thing that has made it. I wish you carried Sweet Addict for my other daughter

Date of experience: December 12, 2024

Thumbnail of user luisa1676
DO
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

All fragance are originals at a good price, overall good experience buying at fragancebuy.com.
Thank You!

Date of experience: November 18, 2024

Thumbnail of user dannya522
Canada
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

Almost the same, good performance, could use slightly higher projection

Date of experience: December 11, 2024

Thumbnail of user keishaa64
Ohio
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My purchase experience was absolutely lovely. All expectations were met. Will definitely be purchasing again.

Date of experience: November 8, 2024

Thumbnail of user js2035
Florida
1 review
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

As usual fragrances arrived nicely packed and fairly quick considering how far it had to go.thanks for the great service!

Date of experience: November 8, 2024

Amazing!
September 26th, 2024
Verified purchase
• Previous review

Fragrancebuy always knocks it out of the park in price,service and delivery. Thank you!

Service
Value
Shipping
Quality

Date of experience: September 16, 2024

TOP NOTCH COMPANY!
December 8th, 2023
Verified purchase
• Previous review

First time doing business with FB, Great website, easy to navigate, great prices, All fragrances were packaged very well, all arrived quickly. Very pleased with FB! 5 stars all day!

Date of experience: December 8, 2023

Thumbnail of user usmana91
Canada
1 review
0 helpful votes
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December 20th, 2024
Verified purchase
• Updated review

Fast shipping during black Friday and received brand new authentic perfumes for a great price

Date of experience: December 2, 2024

Amazing
October 23rd, 2024
Verified purchase
• Previous review

Got my delivery within 3 days of ordering. Very nicely packed in a custom sturdy box and signature delivery with tracking. Got brand new amouage for really great prices!

Date of experience: October 13, 2024

Thumbnail of user aryamans1
Canada
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Got the best price and the packing was really good.

Date of experience: December 9, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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