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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    300

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.6%
Positive
2,066
Neutral
15
Negative
102
View ratings trends
112
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Horrible service!”

Claudia L.
1/11/25

First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!

Date of experience: 1/1/25
See critical reviews

Reviews (6,117)

Rating

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Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (555) rewards program (35)
Thumbnail of user ronh750
California
2 reviews
0 helpful votes
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September 28th, 2023
Verified purchase

My "hard to find" fragrance was available at FragranceBuy.ca at an amazing price point. My purchase arrived very well packaged an in great condition.

Date of experience: September 28, 2023

Thumbnail of user ninam279
Washington
3 reviews
0 helpful votes
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February 18th, 2024
Verified purchase

I am a repeat customer. Love the low prices. Shipping is always prompt. And my iems era packed very well.

Date of experience: February 18, 2024

Thumbnail of user ryanm2000
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Delivery is 3 Days Early and Perfume is Very Safe inside Package this is The 5th time I ordered to Fragrance Buy and all Same your Perfume is Secured. Thanks FragranceBuy.Ca

Date of experience: September 28, 2023

Thumbnail of user ronniec191
Arizona
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

I purchased from the US and my fragrances came well packaged and they arrived sooner than I expected. I'm definitely ordering from fragrancebuy.ca again

Date of experience: October 8, 2022

Thumbnail of user kingsleyo41
Canada
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

I purchased 2 perfumes which included Crush on me by Unique'E Luxury and Electimuss Rhondathe. This delivery came with one free sample each of Xerjoff Nio (2ml) and Lattafa eternal oud (10ml). This was a nice touch as it was not expected. Good job fragrancebuy

Date of experience: November 11, 2022

Thumbnail of user lennyb36
New York
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

My put the wrong address buy 1 number and still got my package 📦

Date of experience: May 6, 2024

Thumbnail of user adrianar251
Canada
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Good price, fast and very good service. They have a great variety of perfumes.

Date of experience: May 5, 2024

Thumbnail of user jaafara5
Canada
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

The best buying experience with top notch fast delivery and high quality products

Date of experience: May 13, 2024

Simply the best!
August 4th, 2023
Verified purchase
• Previous review

I highly recommend FragranceBuy best products and unbeatable prices.

Date of experience: August 4, 2023

Thumbnail of user patriciov13
New York
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I always find something to buy, but some don't go back in stock. Thanks to Fragrancebuy

Date of experience: May 6, 2024

Thumbnail of user carmenl312
New York
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I'm Very Happy With My Experience With FragranceBuy.CA.
The Only Complaint That I Have Is That.
I Would Have Love To Receive A Email Updating Me On The Shipping Of My Fragrance...
I Was Surprised When FedEx Delivered It.
For I Was Not Expecting It...
But Nevertheless I'm Very Pleased That I Received It When I Did And That It Was Very Securely Packaged.

Date of experience: November 19, 2022

Thumbnail of user davidw7188
Washington
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Bottle arrived with broken collar
Leakage caused some damage to bottle
No fault of fragrancebuyca possible defect in bottle

Date of experience: November 4, 2023

Thumbnail of user sbastienl3
Canada
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Been using fragrancebuy for quite a while now and I got quite a nice collection so far. Service, shipping and pricing always been the best in Canada.

Date of experience: February 25, 2023

Thumbnail of user rudyc101
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Love It. Just Get it. It's absolutely a great fragrance with great longevity and projection. Compliment getter for sure

Date of experience: February 2, 2023

Thumbnail of user nicholasp830
Florida
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Never had any issues. This site just makes sense. I will never buy from another site. Thank you fragrancebuy!

Date of experience: June 12, 2023

Thumbnail of user tafarij1
Jamaica
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Great buying experience as always... a pleasure to do business

Date of experience: May 12, 2024

Thumbnail of user kristopherd39
Florida
1 review
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

Dealing with FragranceBuyCA is always easy. Items are as described and their service is speedy. Great products and prices.

Date of experience: October 9, 2023

Great product at a phenomenal price
October 16th, 2022
Verified purchase
• Previous review

I always get exactly what I am expecting. The products are of the best quality and you get what you expect at a fraction of retail.

Date of experience: October 16, 2022

Thumbnail of user bretts681
Canada
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Items arrived in good time, always packaged well, and got a lil suprise tester in the box!

Date of experience: April 13, 2024

Thumbnail of user johna5317
New Jersey
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

I have ordered my first fragrance from Fragrancebuy and I have not been disappointed. Very fast service. Will be purchasing from here again.

Date of experience: October 30, 2023

Thumbnail of user brians3460
New York
1 review
1 helpful vote
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February 12th, 2023
Verified purchase

Great prices and packaging yet took way too long to ship and you shouldn't have to buy 5 fragrances to get free shipping

Date of experience: February 12, 2023

Thumbnail of user mohamedb210
District of Columbia
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Honestly don't like the perfume AT ALL! So disappointing! But thank you for the fast shipping!

* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 22, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hello Mohamed, we're sorry to hear the fragrance you received is disappointing and for any frustration or inconvenience this has caused. We kindly reached out via email and we kindly await your response on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user danialk3
Canada
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

To all people who do exploring and trying to find a perfume with an unbelievable reasonable PRICE, WELCOME TO FRAGRANCEBUY.CA
You can find %99.99 of the perfume all around the world here. If you find it just buy it, do not think about the price. Because you can not find less than this price.
THANK YOU ALL

Date of experience: September 13, 2022

Thumbnail of user sukhchaing
Canada
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Its very good site for lot of variety and good perfumes on decent price.It has good and quick shipping method.i m very satisified with there service

Date of experience: November 10, 2023

Thumbnail of user michela85
Canada
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Amazing perfume
Got free delivery because of a special offer
Very fast shipping
As usual, amazing service
Thanks guys

Date of experience: September 4, 2023

Thumbnail of user josea961
Oregon
2 reviews
0 helpful votes
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September 17th, 2022
Verified purchase

Love the site. It offers fragrances with cheaper prices compare to other site. The only negative is the shipping. It takes a litte longer than others.

Date of experience: September 17, 2022

Thumbnail of user lauras3159
West Virginia
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I absolutely love FragranceBuy, it is the number one place I purchase fragrances. Their prices are unbeatable, customer service is great, shipping is fast. Love them!

Date of experience: October 19, 2022

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

How do I know I can trust these reviews about Fragrance Buy?

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