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Fragrance Buy has a rating of 4.8 stars from 6,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
I've been doing business with Fragrancebuy for a few months and they've never disappointed! Great service, great prices and fast shipping! Couldn't ask for more.
Date of experience: October 5, 2022
I want to start by saying I love FragranceBuy.ca! They are my go-to buying resource for fragrances. The best prices in the discount market and the most secure packaging of any online store dealing with fragrances. Even Neiman Marcus and Macy's can't compete! But when I put my money and time into buying from them it's troublesome to login when you want to buy some new bottles and find out that your reward points for the years of patronage are gone because you haven't bought something from them in the past 6mos. SIX MONTHS! Really? I've been buying from you for years and have spent $1k's and you cancel my rewards because I haven't bought in 6 months? How fast do you think I go through these frangrances? I would question cancelling them at all but at least give a year. And a warning would be nice as well. I'm at your top level for customer rewards and it's one of the reasons I always look at you first. But I didn't receive and email notification or anything. Very poor customer service IMO!
Date of experience: December 5, 2022
Fragrancebuy is the BEST web to buy any perfume period, great prices and super fast shipping, can go wrong, and all their stock are 100% legit.
Date of experience: September 28, 2023
Can not be more happy, great service, the items arrive really fast and very well package, i recommend FB 100%, best fragrance online
Date of experience: December 25, 2022
Ordering from fragrancebuy was quick and easy. Had my fragrance shipped to my door in the states in less than a week. And the price couldn't be beat.
Date of experience: April 1, 2023
Top tier service from start to finish. Pricing to packaging.
Date of experience: May 1, 2024
I have not been updated nor have I seen an email confirming my purchase so I'm not sure if or when I will receive anything.
Date of experience: January 4, 2023
I was not disappointed and will definitely order again, this company is definitely legit
Date of experience: April 22, 2024
I didn't receive my package and I can't get through to customer service
Date of experience: April 26, 2024
Thank you very much I Receive my perfume with no problem, so thank you so much and I"m looking forward to shopping with you again
Date of experience: March 16, 2023
Order my 2 fragrances and got them within a week no issues and more importantly they are authentic.
Date of experience: March 7, 2024
All was good except for the surprise that Bvlgari Jasmine was supplied without CAP. This was not mentioned on the website.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Super easy transaction and quick service! Will do business again.
Date of experience: April 29, 2024
The shipping was quick and the fragrance was sensational, I highly recommend this website!
Date of experience: April 27, 2024
Excellent service. Was delivered on time and prices were great
Date of experience: April 28, 2024
Always a great experience. Shipped fast and no issues
Date of experience: April 28, 2024
Fast shipping to quebec and always genuine nice products. Thanks!
Date of experience: April 28, 2024
Arrived on time and it smelt very good and I'll buy again
Date of experience: April 24, 2024
Great and fragrances came fast I was wondering how might a YouTube fragrance content creator get on your list of collaborators?
Date of experience: January 30, 2023
I have purchased from Fragrance Buy multiple times and I've always walked away a very happy customer.
Date of experience: September 3, 2023
Prices can't be beat! Quality is just top notch. Definitely recommend
Date of experience: April 27, 2024
Great products and fast delivery! My go-to for fantastic fragrances.
Date of experience: April 28, 2024
Super fast shipping. Great price. Item packaged well. Will definitely buy again.
Date of experience: April 28, 2024
I trust FragranceBuy.I bought niche perfumes from them as Nishane, Xerjoff, bond no 9 and many More
Thank you guys and keep it up
Date of experience: June 29, 2023
Amazing prices, great shipping, huge selection. Customer for life. Thank you.
Date of experience: April 28, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Srividya, we're truly sorry to hear you do not have your package and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email and we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team