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Fragrance Buy has a rating of 4.8 stars from 6,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Thanks for everything. Always glad to add a new scent to my collection. New favorite for sure.
Date of experience: December 8, 2024
Delivered with the usual care and speed. Very pleased with the service as well as my purchases.
Date of experience: December 8, 2024
So picturesque of the Bethlehem gifts of gold, frankincense and Myrrh.
Date of experience: December 7, 2024
Product remained as described, the bottle and packaging remained unaffected by shipping.
Date of experience: August 22, 2024
I was trying to find a hidden gem and is currently only sold in Europe. I was immediately notified of its availability. And enabled redeemable rewards to achieve the utmost bargain. Thanks so much Fragrancebuy.CA
Date of experience: February 23, 2023
Excellent product and service! Accurate description and convenient purchase on website.
Date of experience: December 7, 2024
On time.delivery and no nonsense
Easy company to deal.with
Date of experience: December 8, 2024
Very good services experienced,products came in on time. Awesome
Date of experience: December 8, 2024
Nice and sweet. Happy to do business again with you!
Date of experience: December 9, 2024
Product are in good condition, very well packed. Just a little delayed on delivery.
Date of experience: December 8, 2024
Great variety, reasonably priced, and quick delivery! Very impressed!
Date of experience: December 8, 2024
Good. Got the items i expected. Support was also very courteous.
Date of experience: December 8, 2024
Fast shipping despite canada strike. Affordable price. 💯 recommend. I would buy again.
Date of experience: December 8, 2024
Love FedEx, they leave it at your door, instead of pretending they "tried" to deliver your package (while your at WORK of course). Then make you go get it yourself (UPS)! Fragbuy has the best pricing, selection and shipping options. Great service thus far.
Date of experience: September 24, 2024
Bring fragrant happiness to your home.Love it or hate it
Date of experience: August 4, 2024
Atomizer was not working due to the fact that the bottled cap was not properly closed on the bottled and the shipping process probably damaged the atomizer. I decanted the bottle to be able to use the fragrance. The bottle was the tragedy of lord George, the bottle cap is not a standard perfume bottle cap, more delicate and prone to damage.
Date of experience: October 1, 2024
Always a pleasure... never been disappointed! Thank you!
Date of experience: December 7, 2024
Delivery fast, product 100% authentic! I highly recommend!
Date of experience: December 7, 2024
My first choice to check for a fragrance online. Excellent service and prices, just need to improve time it takes to ship out and also make free shipping over $50/60 for loyal customers. You are losing sales for that when people only need to make a smaller purchase.
Date of experience: September 22, 2024
Perfume smells like nothing! When I raised the concern I was told to return the bottle at my own expense and I would get a partial refund since it was opened! Very dissatisfied with the service.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2024
Hello Omar, we sincerely apologize for the scent issue you are facing and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I enjoy shopping at fragrance buy ca, always the best, affordable prices.
Date of experience: December 7, 2024
One of the best Initio perfumes. Couldn't be happier
Date of experience: October 14, 2024
Colognes arrived packaged well, and on time! No fuss
Date of experience: December 6, 2024
I've purchased many bottles from fragbuy and you can't beat the prices. Stock is limited but you can always join a wait list. I'm always going to be a loyal customer
Date of experience: October 10, 2024
Fast shipping everytime. Sometimes the shipping company is a hit or miss but fragrance buy themselves are great
Date of experience: September 5, 2024
Always purchase from here, always happy. They have much more variety here than other stores.
Date of experience: May 6, 2024
Fantastic price, and my order arrived very quick and and packaged well
Date of experience: December 5, 2024
Genuine products. Always get what I ordered and well packaged.
Date of experience: December 5, 2024
Great experience-product was a fraction of what it was where i usually buy it and shipped so fast!
Date of experience: December 2, 2024
I love getting my perfumes from here. There's never an issue with the quality of my perfume, and it arrives so fast. I'm so happy to have found this site.
Date of experience: October 4, 2024
Amazing deals on my favorite perfume and also very quick with shipping.
Date of experience: July 20, 2024
I ordered the 2 fragrances (Polo Red Parfum & Invicto Victorious Elixir) that I really wanted, and added 3 extra 'cheapies', so that I could get shipping for free.
The items arrived in about 4 - 5 days. For reference, at the time of this review, I live in Pennsylvania, so I do not know if being in a U.S. State closer to Canada affects the shipping time.
All in all, I definitely recommend buying fragrances from Fragrance Buy, if you can, or if the fragrance you want is cheaper on it.
(￣￣)👍
Date of experience: September 20, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Mike, we truly apologize for the damaged atomizer on your Lord George bottle and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team