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Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Ordering was easy and delivery was pretty fast. Satisfied with what I ordered.
Date of experience: March 4, 2024
:) très bon rapport qualité et prix.
Satisfait de mon expérience avec ce site.
Date of experience: August 17, 2024
Fast shipping, great service and the cologne smells amazing
Date of experience: March 17, 2024
Very quick shipping and always sends high quality niche samples
Date of experience: March 16, 2024
Super fast delivery…………………………………………………………………………………………….
Date of experience: November 2, 2023
I have been ordering from fragrancebuy.ca consistently for 3 years. Every order deserves 5 stars and lemme break it down for you:
Pros:
- Undoubtedly authentic. Every bottle arrives in one piece and the presentation is great.
- Fantastic packaging. Lots of packing peanuts and a rigid box that is easy to open and comes with samples now.
- Competitive pricing. Almost every fragrance I search for on other websites just doesn't have as good as a price as fragrancebuy.ca has. And TBH when I do find a better price somewhere else, I know I can order off here with confidence given its packaging and quick shipping.
- Rewards program. I am at the "Eau Addict" tier which means 3x the points. 100 pts gets me free shipping and 500pts gets me 10% off, I have purchased enough fragrances to even get some $50 gift cards as well.
- Their inventory gets back in stock often it seems, sometimes it takes a while but if the fragrance isn't discontinued then it comes back in stock fairly quick
Cons:
- The fragrance samples they send are hit or miss. Sometimes it's a popular niche sample, other times it's a cheaper scent that they keep resending samples of on the next order. I assume they are just trying to get rid of some unwanted samples sometimes.
- With their competitive pricing, often I find desired fragrances to be out of stock. I'm not sure if their website is just super popular or they don't have much stock of many fragrances so maybe this isn't really a con as they may not have control of how much they can find.
One more thing, I do wish their website could filter some things better. Maybe even have a section of only discontinued fragrances. Also sometimes fragrance descriptions will say "Tester bottle (with cap)" which means the cap is included. Some bottles I have ordered will only say "Tester bottle" but will still come with the cap so I wish they could update their product descriptions a bit. But I guess that is a pro sometimes lmao.
That is about it tbh. Fantastic and this website deserves 5 stars.
Date of experience: January 24, 2024
I have been ordering from fragrancebuy.ca consistently for 3 years. Every order deserves 5 stars and lemme break it down for you:
Pros:
- Undoubtedly authentic. Every bottle arrives in one piece and the presentation is great.
- Fantastic packaging. Lots of packing peanuts and a rigid box that is easy to open and comes with samples now.
- Competitive pricing. Almost every fragrance I search for on other websites just doesn't have as good as a price as fragrancebuy.ca has. And TBH when I do find a better price somewhere else, I know I can order off here with confidence given its packaging and quick shipping.
- Rewards program. I am at the "Eau Addict" tier which means 3x the points. 100 pts gets me free shipping and 500pts gets me 10% off, I have purchased enough fragrances to even get some $50 gift cards as well.
- Their inventory gets back in stock often it seems, sometimes it takes a while but if the fragrance isn't discontinued then it comes back in stock fairly quick
- Shipping time. In North America where I live, there have been times where I ordered in the morning and it came in that evening. Longest it's taken me is I think 4 days? That is great!
Cons:
- The fragrance samples they send are hit or miss. Sometimes it's a popular niche sample, other times it's a cheaper scent that they keep resending samples of on the next order. I assume they are just trying to get rid of some unwanted samples sometimes.
- With their competitive pricing, often I find desired fragrances to be out of stock. I'm not sure if their website is just super popular or they don't have much stock of many fragrances so maybe this isn't really a con as they may not have control of how much they can find.
One more thing, I do wish their website could filter some things better. Maybe even have a section of only discontinued fragrances. Also sometimes fragrance descriptions will say "Tester bottle (with cap)" which means the cap is included. Some bottles I have ordered will only say "Tester bottle" but will still come with the cap so I wish they could update their product descriptions a bit. But I guess that is a pro sometimes lmao.
That is about it tbh. Fantastic and this website deserves 5 stars.
Tip for consumers:
Just know that this site often has the best prices, even by dollars
Products used:
Everything I Purchased
Date of experience: January 12, 2023
The perfume (Tiziana Terenzi Kirke For Man/Woman - Tiziana Terenzi Kirke Extrait De Parfum M 100ml Boxed) was a gift and my sister loved it. Also came in a pretty pack and delivery was fast.
Date of experience: June 11, 2023
My fragrances arrived very quickly, and they were extremely well packaged. No complaints
Date of experience: March 15, 2024
Perfumes came well packaged and in great shape. And smell amazing!
Date of experience: March 11, 2024
I am in love with my purchases. They are the real.
Date of experience: March 14, 2024
Delivered on time before the holidays and perfect delivery. Would order from the store again.
Date of experience: December 20, 2023
I bought the perfume to gift it for Christmas and when the person opens it I was ashamed that the bottle was wet and close to empty.
Date of experience: December 25, 2022
Great experience, my go to spot, huge selection of fragrance that are hard to find.
Date of experience: December 15, 2023
Great communication. Great price. Processing took 5 days but a small matter that was communicated.
Date of experience: December 15, 2023
Prices are great and a really good selection, but the shipping takes a long time.
Date of experience: December 11, 2023
Never received such excellent service from an online store from the ordering portal to delivery, I love Fragrance Buy.
Date of experience: September 30, 2022
Very good, I would love some fragances can be more on stock but overall super good experience.
Date of experience: October 20, 2023
Every time I order from fragranceBuy it's been a great experience! It is first class, first rate!
Date of experience: May 1, 2023
Package arrived in good shape and in a timely manner. Have been enjoying new fragrance.
Date of experience: November 13, 2023
Love this fragrance, smells great and last all day. Delivery was fast and arrived in excellent condition.
Date of experience: September 28, 2023
Product is great just wish they lower the minimum to purchase to get free shipping
Date of experience: November 18, 2023
Great costumer service and all the fragrances are originals. Simply the beat place to buy fragrance period!
Date of experience: December 5, 2022
Love this website! Authentic fragrances, cheap and reasonable prices, and the quickest shipping! Couldnt reccomend them enough!
Products used:
All!
Date of experience: September 19, 2022
Fragrancebuy had good pricing and shipping was very good. All products came nicely packed in a sturdy box to ensure no damage during shipping
Date of experience: November 11, 2022
Long time customer. Always happy with the products and service from FragBuy. Just a great resource for everything fragrance. Keep up the great work!
Date of experience: October 17, 2022
Everything is good except that they left my order outside the gate of my house.
Date of experience: November 7, 2023
My purchase was perfectly handled and I received my order within 2 days. Love it!
Date of experience: November 9, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
