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Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
I am pleased with the purchases, honesty, and quality of service that I have received.
Date of experience: October 13, 2023
Fast delivery and great customer service…will definately order from fragrance buy again.
Date of experience: March 10, 2024
The whole transaction was smooth. Everything as expected and some. The business has it together
Date of experience: March 25, 2023
A little bit longer than expected but not a problem due to being so far
Date of experience: June 26, 2023
Sent me the wrong bottle size and made it very inconvenient for me to return.
Date of experience: July 3, 2023
There was no notification on the phone.
By a chance, the parcel was still at my door, but you can't leave valuable staff without any notification.
Date of experience: September 11, 2022
I never has an issue when I order from fragrance buy! Great service authentic products.
Date of experience: May 18, 2023
Quick, easy and problem free ordering and shipping. Only online fragrance site I ever use.
Date of experience: April 23, 2023
Waited a while for the fragrance I wanted to be on sale. Glad I did
Date of experience: September 22, 2023
Finally decided to pull the trigger on Oud for Greatness. Fragrance Buy had the best deal. Couldn't find it for less. They communicated with me the entire process from order placement to shipping to clearing customs. I will definitely check them out for my next fragrance purchase
Date of experience: January 17, 2023
I found the lowest prices on in stock fragrances, and the shipping was extremely fast!
Date of experience: July 15, 2023
Great service, was given an update when my purchase was label and the tracking number
Date of experience: March 13, 2023
My perfume arrived quickly and well packaged. Smells amazing. I'm very happy with my purchase
Date of experience: July 27, 2023
I love that I could trust online stores for perfumes and they shipped fast too!
Date of experience: October 2, 2023
I got my order yesterday just like the email said
Very happy with my colognes
Date of experience: January 23, 2023
I've ordered a lot over the years and my orders are great and fast shipping
Date of experience: August 4, 2023
I got beautiful perfume at a reasonable price.
I really satisfied with my new one!
Date of experience: August 6, 2023
Great shipping. Best new releases. Never had any issues with delivery. Also great points rewards
Date of experience: March 30, 2023
Received order within a week. Great price and service. Will definitely be a returning customer!
Date of experience: March 20, 2023
The package was delivered on time. Everything was sealed perfectly, packaged well. Nothing to complain!
Date of experience: October 8, 2022
Fast shipping great product love the smell. Will make sure I will be buying again
Date of experience: February 19, 2023
Great service from Fragrance Buy. Very happy with the whole process and efficient customer service.
Date of experience: February 16, 2023
Very surprised on how fast my cologne came packaged properly also all together very satisfied
Date of experience: April 3, 2023
Very fast delivery, very well packaged product, loved it will definitely purchase from them again
Date of experience: February 28, 2023
Quickly arrived, love the scent. Found a hard to find scent iv been looking for
Date of experience: March 3, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
