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Fragrance Buy has a rating of 4.8 stars from 6,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Simply the best site with the best prices! 🌟🌟🌟🌟🌟and also the best selection and super fast shipping! The only thing that could improve the experience if a few samples were thrown in the mix 😇
Date of experience: July 24, 2024
I've never been surprised when ordering from Fragrance Buy, and that's a good thing! I always get exactly what I order, in a reasonable time (considering shipping from Canada to US) and it's incredibly well packaged. I'll keep adding to my collection through Fragrance Buy
Date of experience: June 22, 2024
Love my new bottle of Green Irish Tweed. Beautiful fragrance I can finally say I own and at a great price!
Date of experience: August 6, 2024
Fast, secure. Great place to buy fragrances. Will be buying more fragrances in the future!
Date of experience: July 27, 2023
Fragrance Buy offers low prices for high end perfumes. The vast selection is great too. I was able to buy all 6 bottles of perfume on this website. When I searched elsewhere, not all 6 were available and higher costs.
Date of experience: June 8, 2024
EDITED
Still great prices that they're slowly raising but only in the hyped fragrances, things are mostly always out of stock, notification system is not truly notifying you because its first come basis, and they're no longer including fragrance samples when purchasing green care insurance. Still the best for majority of products but the angle at which they're declining is making me worry. Soon they'll just be like the other guys.
Julia from the fragbuy team reached out and offered information and some solutions that they are working towards. I really appreciate Julia for taking their time to send me an email explaining everything.
Date of experience: June 14, 2024
Fast delivery, great prices. I order my fragrances from them for a while.
Date of experience: September 2, 2024
Always reliable, great selection and fast delivery.
Date of experience: January 7, 2025
Excellent and authentic quality for the right price
Date of experience: September 2, 2024
Authentic quality products and expedite shipping. There is a lot of quality variety of perfumes to choose from
Date of experience: May 1, 2023
Quick delivery ad great fragrances. Highly recommend
Date of experience: September 2, 2024
Very nice product selection and super fast shipping!
Date of experience: September 2, 2024
Everything is perfect and quick delivery I just wish prices were slightly lower because other discounters are either beating you in price or even in price.
Date of experience: July 12, 2024
I'm not sure how many times I've been asking you guys not to ship these items on your typical branded boxes. It tells the carrier and others about its contents. Secondly, stop using FedEx. This, company always leave my packages outside the lockers, sitting in a room where everyone can easily take them. I always have to come rushing to the package room to get my stuff because FedEx won't even try to contact me for picking up anything.
Updated.
Im always buying my fragrances from this website the said above is true and it is true that the customer service is trying to solve this issue;
Thanks for getting back to me on this.
Date of experience: June 8, 2024
Fast shipping, great prices, and authentic products. One of, if not the best place to shop for fragrances in North America.
Date of experience: August 14, 2024
I received both my perfumes in a very good pack delivered as promised.
But I wish if you can add few of different other perfume samples will can satisfy customers more and I will give some more business if customers also like to those and tend to buy it from you.
Date of experience: June 16, 2024
Don't get me wrong, I love the website but everything sells out so fast before you get to think about buying it and the restock times are an eternity and with my order I was eligable for a deal that was the first 500 orders after an email they sent get a free sample and I also bought fragbuy greencare insurance with my order that shouldve gave me another sample but all i got was 1 sample and my package was poorly handled but after all I do love the website and they are awesome in general and the best discounter for fragrances
Date of experience: July 26, 2024
As always, quick easy and affordable prices.
Great selection as well
Date of experience: September 1, 2024
Always have an awesome experience buying from here. I buy monthly and as always, awesome convenience and service.
Date of experience: November 6, 2023
Was a little slow to process but once packed up everything was smooth and quick. The order was well packaged and everything arrived in perfect condition.
Date of experience: July 23, 2024
My order arrived in week in perfect condition. Very happy with the service
Date of experience: June 15, 2024
Not my first fragrances with FragBuy and certainly not the last! Great choice, best prices and fast shipping. It's always a pleasure doing business with FragranceBuy!
Date of experience: July 28, 2024
I was looking for the new Guerlain Vetiver Parfum and I found it on the FragranceBuy application at a great price! Thanks!
Date of experience: June 3, 2024
Rare fragrance at a good price! Fast shipping and perfect product! Thanks!
Date of experience: March 31, 2024
Easy ordering process, good communication, fast shipping and fantastic products selection!
Date of experience: August 4, 2023
I wanted to add an extra perfume to a pending order without paying additional shipping costs. I emailed customer service, and they combined the two orders and refunded me the shipping fee for the second order.
Date of experience: June 23, 2024
I know that is says 5 - 7 days but I was so waiting on this fragrance that for me was too long.Also I think you should do a 3 - 5 if you pay a Little more.
Date of experience: July 21, 2024
Everything about the buying process is smooth. Prices are unbeatable. Shipping is ridiculously fast. This is the only place I shop for my fragrances.
Date of experience: August 11, 2024
Great selection, delivered super fast and of course the prices are great; that's why I shop here 👍
Date of experience: August 23, 2024
I have made several orders now and every time I have received my parcel it has been very well packaged and arrived all in great condition. The pricing has always been very fair or cheaper than any other distributor in Canada. The selection is second to none, always finding what I'm looking for plus more! I have never encountered a mix up or mishap. Usually always getting my parcel before the said date. Both my wife and myself don't look any further than right here! There are a couple small things that I would change if I was in charge. When I make orders I am purchasing all scents for men. So why would you send me a sample for a women? Don't get me wrong getting a free sample is great, but it would be all the better if I found another winner for my collection. One other thing I would add is the notes to each and all of what you carry. I would bet in the long run you would end up selling more because then the customer knows exactly what his or her likes are. There for finding others that are comparable to purchase. Rather than buying blind so to speak. Overall great experience. Won't be the last time I order. Thanks.
Date of experience: July 6, 2024
I will definitely use Fragrance Buy in the future. I wish that shipping was a touch faster, however, I realize that being in the US things have to go through customs and that delays things...
Date of experience: July 25, 2024
Great price point. Shipped and received quickly. No complaints.
Date of experience: September 1, 2024
I live in the us and something coming from Canada feels like it would take a bit longer but packaging it always great and an amazing selection of fragrances
Date of experience: July 9, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Kiya, we sincerely apologize for the restock issues, any miscommunication regarding the samples, and for the way the package was handled. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team