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Fragrance Buy has a rating of 4.7 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Here you find everything you need from all over the world,original products, rare to find. Great customer service, very fast shipping. Orders looks like you give a present,never something damaged. Very happy to have business with and highly recommended for people who are afraid to try
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
These guys are awesome. Awesome prices along with quick shipping. I had my order within a few days. Packaging was great and everything was exactly what I ordered. Definitely recommend this site.
Date of experience: November 25, 2024
Straight up the best discounter. They ship out to the US I hear, but I myself am in Quebec, Canada. Great prices, quick delivery, and sometimes, a lil sampler present.
Date of experience: November 22, 2024
I love fragrance buy. Their service is amazing and Gary is always awesome with his customer service. I love that I can buy my perfumes for a fraction of the cost and the shipping is fast too
Date of experience: December 15, 2024
Prices seem to be climbing but other than that I'm satisfied. I haven't had a bad experience yet. I wish there were cheaper shipping options or free with orders over $100
Date of experience: November 21, 2024
Where do I start. Every bill I get seems like it's wrong so I email and they send me a completely different bill than the one on my account. Which seems to be correct but it doesn't look correct on my account. I've asked them multiple times to fix this they have told me that they can't because of the platform they use which is nonsense. They finally come back with a response saying they'll do something about it but it sounded like a response from the liberal government. A lot of words on all the plans they have to deal with this but no actual plan. Then there is the ridiculous shipping times, this one was excessive it took me two weeks to get my package. I asked them what was going on because my package made it to Barrie then it went backwards to Woodbridge by Vaughn. When I asked them what was going on they told me they had reached out to Fed Ex, but I didn't get a response back for 2 full days, then I asked them again what was going on I didn't get a response for another full day. They got a hold of me about 2 hours before the package finally showed up on my doorstep with no explanation of what happened just that I would be getting my package today. Then I open my package, and even though I paid for the insurance and their deal is that you would get a niche sample and a normal sample for the insurance I got no samples in my package. The samples aren't the biggest deal but they are the icing on the cake for a terrible experience.
Date of experience: December 16, 2024
Fragrancebuy was kind enough to handle my issue through their customer service!
Date of experience: May 16, 2024
I didn't get the black friday even though i got the discount bag and the creed fiorentina came without the transparent film cover and I didn't buy a sample. Very disappointing
Date of experience: December 12, 2024
Hello Timi, we sincerely apologize for the frustration, inconvenience and disappointment caused by the Black Friday promotion and the lack of cellophane on the Fiorentina. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Since the web site to the product at your door the experience is more then fantastic.
I open fragrancebuy.ca and is a beautiful journey from to pic what I'm looking for the new arrivals I finish always want more.
Date of experience: November 8, 2024
Excellent place to buy fragrances!
Every time I have a very nice experience, the package and the timing for each purchase is more than fantastic even when there are big promos and with an expected delay is not that much.
I just wanted to knew about fragrancebuy.ca earlier.
Date of experience: July 24, 2024
I have been using Fragrance Buy for over 12 years. Products are always genuine and love the rewards program (got free shipping). Keep up the great work!
Date of experience: November 19, 2024
Have been using Fragrance Buy since 2012. Service and product is always excellent. Keep up the great work.
Date of experience: July 15, 2024
Have been purchasing from Fragrance Buy since 2012 and the experience has been excellent. The products are always genuine and reasonably priced. They arrive quickly and safely, in proper packaging. In addition, love the rewards program; had enough "sprays" to get free shipping which is a great bonus. Highly recommend Fragrance Buy and refer them to friends and family whenever I get a chance!
Date of experience: March 25, 2024
We have been ordering from Fragrancebuy for over 10 years and our experience has always been fantastic. The items are always accurate; they are shipped quickly and packed very well. Highly recommend Frangrancebuy.
Date of experience: November 6, 2023
As always, Fragrancebuy delivers. Order was accurate and arrived quickly. I will keep buying from Fragrancebuy and keep recommending to my friends and family. Keep up the great work! Happy holidays!
Date of experience: December 26, 2022
My experience with this site has been nothing short of excellent. Products arrived in a timely fashion along with being intact. Great job Fragrancebuy!
Date of experience: November 25, 2024
I buy fragrance from fragrancebuy.ca every time I want a new fragrance. They also have many deals and you can choose too. Stocks are sometimes limited so better grab them soon!
Date of experience: November 24, 2024
So far I am happy with product except for the delivery time very slow and take longer time specially FedEx I think you should speed up the process and less mistakes with the labels and addresses and the old products must be removed from your inventory because the cologne loose their quality when old
Date of experience: November 15, 2024
This was my first purchase from Fragrance Buy and I bought 2 perfumes at amazingly low prices. Shipping was quick and the fragrances were well packed to avoid breakage. Will definitely be back again.
Date of experience: November 17, 2024
The order was delayed and Royal Crown Tzar M looked as if it leaked as outside of the bottle was slightly wet and box smelled the perfume. This has never happened before!
Date of experience: December 15, 2024
Hello Philibert, we sincerely apologize for the delivery delay you experienced and for the leaking fragrance you received. We truly apologize for the frustration, inconvenience and disappointment this unpleasant situation has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
It's amazing how and order from another country can get to my door faster than other companies delivering from a mere few states away. Kudos Fragrancebuy.
Date of experience: November 24, 2024
Issues with FedEx resulted in never receiving the order. FragranceBuy couldn't just re-send the order so I received a refund. Pretty inconvenient. I received a coupon for free shipping in the future. Not sure I'll bother again since I've had no issues with other perfume sites.
Date of experience: November 11, 2024
Hello Rebecca, we truly apologize for the delivery delay you faced with this order and for the frustration, inconvenience and disappointment this has caused. Please rest assured, our returns department issued a full refund on November 14th. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Dior Homme parfum arrived packaged great, on time and at a great price. This is for my son for Christmas and he will be thrilled. Thanks for giving it to us for a better price than department stores!
Date of experience: December 2, 2024
I have purchased from Francebuy.ca so many times I have lost count. I have never had a negative purchasing experience. All of my purchases have arrived on time and without any issues. Proud to support a rock-star Canadian business!
Date of experience: November 8, 2024
Never had a bad experience with fragrancebuy.ca after countless purchases! Yay fragrancebuy! Cheers.
Date of experience: August 31, 2024
I have lost count of the number of purchases made from fragrancebuy.ca. All of them have been 5* experiences. Cheers.
Date of experience: July 15, 2024
I have been a customer of Fragrancbuy.ca for years now. I have lost count of the purchases made. Never once have I been disappointed. This is my go-to online frag seller - bar none. Cheers.
Date of experience: July 8, 2023
I was hesitant because the fragrance could only be found in Canada. They delivered super fast, very well packed and finally was able to get back my signature fragrance. Highly recommend.
Date of experience: November 16, 2024
My order arrived missing one of the fragrances, Boss Bottled Absolu. Fragrance buy refunded the money, I would have preferred the fragrance, but it's out of stock.
Date of experience: December 18, 2024
Somewhat reasonable shipping times. Cost is pretty great. When I compare the shipping times to other companies it's wayyy faster than fragrancenet and other American sites but a couple days slower than jomashop and some Dubai sites. Considering it's coming from America/ Dubai and this is coming from Canada I would have hoped this would be faster but the up side is there is no import fees. Great selection however I find that they do run out of stock of popular fragrances faster and keep it out of stock longer than the other sites but I do understand they try their best to keep inventory up. Amazing shipping box along with packaging and at times they would bless me with a discount code that's more than 15% off which is pretty great. It's safe to say I've never had a broken bottle ever over the years. They do provide the best samples also as they will bless you with a pdm sample randomly. Everything I ever bought has been authentic also. Customer service is amazing when needed and they are pretty quick to respond. Overall a great Canadian company to shop at and an amazing spot to save money while smelling good.
Date of experience: November 24, 2024
Fragrancebuy is amazing! I ordered a bottle of Initio Psychedelic Love in the US and it shipped promptly and delivered in great condition at a very competitive price, I will definitely be coming back for more!.
Date of experience: November 11, 2024
I bought Joy by Dior and the prada perfume smell last so long, smells so good and smells same as when I tried it prior in store. I love it will definitely be coming back
Date of experience: December 8, 2024
Thank you for my order. It was nerve-wracking for me. Ordering online such an expensive item.But it came in a timely manner and was delivered as expected
Date of experience: December 2, 2024
I was surprised to find Deziro by Nishane on fragrancebuy.ca; and luckily with some discounts, i was able to purchase at an unheard of price! Of course it took its usual time to clear customs but am very happy with the purchase!
Date of experience: November 12, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Ryan, we truly apologize for the ongoing issues you've faced and for the frustration and inconvenience this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team