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Fragrance Buy has a rating of 4.7 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Fragrance buy is the place to go to find the best deal there is on fragrances; they ship fast, and have reliable service. They are a staple for furthering my collection!
Date of experience: November 10, 2024
I am satisfied with my purchase. I bought Marc Jacobs Perfect For Woman. I received it on time safe and sound. The shipping process was quick enough and I received a vial of Cartier La Panthere.
Good service overall.
Date of experience: October 19, 2024
I am happy with the service and the shipping process!
Date of experience: November 2, 2023
Good quality of fragrances. Arrived secured. Happy to buy from fragbuy
Date of experience: September 14, 2022
I've been a loyal customer for 6 years already and I've dealt with nothing but amazing customer service. They have mind unbeatable, mind blowing prices!
Date of experience: November 12, 2024
I've been a loyal customer for 5 years and the experience and communication have been top tier since Day 1! The best overall selections of designers, niche, Middle Eastern fragrances in the game! They can take my money any day of the week haha.
Date of experience: June 4, 2024
Fragrancebuy always has the best prices. I've ordered multiple fragrances from them and so far everything has been smooth.
Date of experience: December 7, 2024
One of my go to fragrance shops! Quick delivery and best prices around. Always my first stop when looking for a hard to get niche fragrance
Date of experience: December 14, 2024
Very happy with the scents and the price point is amazing! Have told all my friends about this site.
Date of experience: November 28, 2024
Had some issues but fragbuy remedied it and I recieved My order as needed! Much appreciated! Will order from them again.
Date of experience: December 20, 2024
Lovely service. The perfume came perfectly. I was afraid the checkmate king would come broken but it was not.
Date of experience: December 20, 2024
Happy customer here for nearly 2 years. I just love FragranceBuy's huge variety of brands and products, their affordable prices and amazing customer service. The rewards programs is great too. I would highly recommend to anybody to shop here.
Date of experience: October 17, 2024
Excellent as usual, except this time my sample leaked and my entire box smelled like Bond 9 Greenwich, thankfully it's a nice sport scent and didn't overpower the delivery guy :) Keep up the great work!
Date of experience: October 17, 2024
Love this boutique online. Buy 50 parfum andevery thing was more than perfect for me. Better than amazon.
Date of experience: December 5, 2024
Fragrance Buy has such a diverse range of brands and scents. Super professional packaging, shopping experience is great and for me everything I've purchased has been authentic and exactly as described in the listing. Not to mention even when you shop around they usually have the best price competitively on most given bottles. Couldn't recommend more.
Date of experience: October 13, 2024
Normal ish shipping, prices beat everybody else, never had a bad experience after 2 ish years and 10-20 orders.
Date of experience: November 25, 2024
I buy almost all my fragrances from fragrancebuy and no complaints other than please stop using packing peanuts.
Date of experience: July 27, 2024
Decent shop, good prices, shipping a bit slow though. Website can also be a bit jank sometimes
Date of experience: April 18, 2024
Fragrance Buy has some of the best available colognes and prices! Would recommend. My only complaint is a slower delivery.
Date of experience: December 21, 2024
I didn't get my package and I called FedEx. They said get in touch with you guys we need to resolved this issue please.
Date of experience: November 22, 2024
Hello Danell, we apologize for your package not being in your possession and we reached out on help@fragbuy.ca regarding this matter. We look forward to hearing back from you at your earliest convenience.
Best regards,
The FragranceBuy Team
Not true great experience and my product was insured!
Date of experience: October 5, 2024
Package was supposed to have arrived a week ago. Unreliable tracking info. Customer service not helping.
Date of experience: December 13, 2024
Hello Ion, we sincerely apologize for the delivery delay you are facing and for the frustration, inconvenience and disappointment this has caused. We are closely monitoring the situation with FedEx and we'll continue to provide updates as soon as we receive them. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
The service provided by Fragrancebuy is excellent, as is the price and delivery, I'm a loyal customer, I'm already at Eau Addict level, so many times I've bought from the site!
Date of experience: December 15, 2024
I have always received great service when ordering from this company (fragrancebuy.ca). Their products are good quality and arrives in a timely manner. Thank you Fragrance Buy.
Date of experience: November 16, 2024
I received my order fast and with no problems. The quality of my order was great. I bought a tester with no cap. My order arrived with a plastic cap for protection. Good business.
Date of experience: June 24, 2024
My experience was nice and comfortable. The choices that I had to pick from was vast and up-to-date. The fragrances were in stock and had reviews to read about. I am glad that I was able to find this site. I will recommend this site to a friend.
Date of experience: December 20, 2022
Great selection of designer and niche colognes. The shipping is always amazing also... about the only place I order from that I receive my packages within a week, generally. Love you guys!
Date of experience: October 28, 2024
Have ordered a number of things from FragranceBuy, and have never been disappointed. I get what I want FAST!
Date of experience: June 20, 2024
In the crazy world of fragrance collecting, Fragbuy is a necessary solution to finding those shy scents, for a decent price. And the shipping is amazingly fast.
Date of experience: April 18, 2024
I love the fact that the inventory is changing often and the prices are kept in check. Delivery is always fast and secure.
Date of experience: December 15, 2024
They are a good and genuine company, and they really value their customers.
And they do anything to keep their customers happy.
Im good with this product i bought...
Date of experience: November 10, 2024
I got la male elixir and Dylan blue and I love them both had smelled them before and was an easy purchase with these prices
Date of experience: November 28, 2024
Love the prices, and shipping was done efficiently. Packaging was absolutely insta worthy. Will be ordering again, my new go to place for perfumes!
Date of experience: November 21, 2024
Have ordered about 10 times now never had a issue everything comes within reasonable time and smells like it should very happy
Date of experience: December 16, 2024
Without a doubt the best place to buy fragrances! Amazing selection, price, and customer experience! Thank You!
Date of experience: December 15, 2024
Easy to navigate. Items were nicely packaged and delivered as promised!
Date of experience: February 18, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Adam, we sincerely apologize for your high-value order being returned to sender and the disappointment and frustration this has caused. This is not the experience we wanted you to have as your satisfaction is our top priority. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team