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FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Prices that are hard to beat fast delivery and very heling and understanding staff had problems on my first orders that were completely on me and the staff helped through it and even followed up until it was resolved.
Date of experience: January 2, 2023
Aside from the usual unbeatable pricing, superb selection and prompt delivery, 2 notables during my recent orders that I would like to highlight are: quick response and resolution of a leaking bottle issue and when I forgot to put in the free shipping code where a refund was issued immediately, after I reached to them, to reverse the shipping fee.
Thanks, Gary and the Fragrancebuy Team!
Date of experience: July 12, 2023
As always, I received my shipment quickly and securely. I've been buying perfume from FragranceBuy.ca for over eight years now and have not been disappointed! Great selection; great prices; and excellent customer service. Will definitely continue buying from FragranceBuy.ca!
Date of experience: September 22, 2023
Parfums de Marly Pegasus is an exceptional fragrance that captivates the senses with its unique blend of notes. From the moment it touches the skin, a delightful symphony of bergamot, lavender, and almond fills the air, creating a fresh and invigorating aura. As the fragrance develops, the heart notes of jasmine, heliotrope, and geranium add a touch of floral elegance, while the base notes of vanilla, sandalwood, and amber provide a warm and comforting embrace. The longevity of Pegasus is impressive, as it lingers on the skin for hours, leaving a trail of sophistication and allure. Overall, Parfums de Marly Pegasus is a masterpiece that deserves praise for its luxurious composition, impeccable performance, and ability to evoke a sense of confidence and refinement
Date of experience: July 23, 2023
Great smelling fragrances.Products came relatively on time and in great packaging.It was my first time ordering from this company and I couldn't be more ecstatic that every fragrance was authentic and fully intact.
Date of experience: January 17, 2023
Fragbuy is a remarkable fragrance online shop for me; with an extensive collection of fragrances hard to find sometimes at unbeatable prices, and with a fast shipping. It is a must visit site for fragrance aficionados
Date of experience: May 29, 2023
I'ce ordered several colognes from Fragrancebuy over the years. From higher-end fragrances to cheap designers, and the bottles were all authentic. Will continue buying from them as long as they maintain their wide selection and competitice prices.
Date of experience: December 10, 2023
I have been buying fragrances for years and have always been satisfied. I have also recommended the site. The only thing that would be nice is to give some samples to customers who spend at least $100 to try other fragrances in case they would want to purchase in the future.
None the less I am happy with my purchases and will continue to buy from Fragrancebuy
Date of experience: February 15, 2023
FragranceBuy.ca is the best, great choice, discounts and fast secure delivery! Just received John Varvatos XX Artisan Teal to complete the set, checkmate…only wish FB would delete the pics of long, long gone fragrances, which can be tedious to scroll through…
Date of experience: July 9, 2023
The quality of fragrances (over 10 bought) is nothing what I expected from their reviews. It seems highly unlikely that I got the 'bad batches' of almost every single fragrance I ordered, when all these fragrances were so highly reviewed; and since I placed 3 different orders of over 10 fragrances, it cannot have been that I was especially sent only the bad ones - so I have to conclude that "poor quality batches" are the ones that are usually stocked by FragranceBuy, possibly at steeper discounts from manufacturers. Highly disappointed!
Date of experience: July 25, 2023
I recently purchased men's colognes from this online store, and I couldn't be more pleased with the experience. The service was outstanding, and the shipping was incredibly fast. I received my order in no time, and the products were well-packaged and in perfect condition. The selection of colognes was impressive, and the prices were competitive. I highly recommend this store for anyone looking for great service and fast shipping when it comes to men's fragrances.
Date of experience: October 22, 2023
Fragrancebuy continuously impresses me, there serves is top notch and there's unbeatable. I have been a long standing costumer and I am yet to ever have an issue with order. I would high recommend them to anyone.
Date of experience: October 15, 2023
It was an awful experience. Two of the three bottles I bought were delivered broken. This is coning from a long time Fragrancebuy client.
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2024
Have a very good selection of products and for the products they don't have in stock you can add to your wishlist and/or get notified when available. The prices are the best I could find and they get your products shipped very quickly. Great experience overall.
Date of experience: April 10, 2023
Items from FragranceBuy sells out very very quickly. My order shipped 3 days after I placed the order and arrived very quickly after that. The items are in good shape with no defects.
Overall, I'm pleased with the service and will continue to use their website.
Date of experience: February 2, 2023
Ordered 3 products, of 2 were blind buys.
They were all excellent. Only wished Fidji came in a bigger bottle, but it only was in 50 ml. Same for the J'ai Ose. Demeters Pink Lemonade was in a 120 ml, so that one will last me through the summer. I'm pretty happy with the way it was packaged too, loved the tamper proof box. Thank you and will order again.
Date of experience: May 14, 2023
I spend a lot of money, you guys give no samples unlike your competition.
I hope you change that policy soon, or I will take my buiness elseware.
Just ordered another fragrance and again, no samples nothing.
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2023
I've been purchasing Givenchy Gentleman for 45 years. It's the only fragarance I ever buy. I bought one from you several months ago and it came in the familiar black box with cellophane wrapping. The one I just received from you came in a bigger white box with no wrapping and it says 'Tester- Not For Resale' on the box. I'm not sure what that's all about and I don't know if it will even have the same fragrance. I will be hesitant to purchase this from you again. Yours truly, Bill Frisque
Date of experience: April 14, 2023
I've been shopping Fragrancebuy for several years. Always a wonderful experience! Always great shipping and packaging, I've landed SO many great deals on hard to find and discontinued items. Great prices, always authentic. The best in the business!
Date of experience: November 6, 2023
When I first heard about the site and its perks, I started buying more and more, but never received the bday Perk. Anyway the marketing could be much better. I still buy but definitely not as often anymore
Date of experience: September 30, 2023
I ordered 5 fragrances recently during Black Friday deals so I can get them before Christmas plus also enjoy free Shipping. The shipping was fast and everything was packaged very securely. I love how well the presentation is from Fragbuy. I have bought so many times from them and their customer service is top notch. The website is very easy to navigate and the prices on fragbuy are in most cases cheaper than anywhere else you can find. My only one small complaint this time is that among the 5 fragrances that I ordered, one was Kim Kardashian for women ( tester) and it arrived without a cap. Generally that's not an issue but on the website it didn't mention that the tester is without the cap. In most cases the website states whether the tester is with or without the cap or the box. So I ordered it thinking it will come with a cap in a plain tester box. But anyways, other than that it was all good. I am happy at the price, the delivery times and packaging
Products used:
Fragrances
Date of experience: December 11, 2023
This was the first time I ordered from Fragrancebuy.ca. I am very happy. It was delivered very fast. The scents are all genuine and these prices cannot be beaten. Amazing and cheap! This will NOT be the last time for me ordering here!
Date of experience: February 5, 2023
My experience went well. Being able to navigate so easily on the webpage was a plus in itself. I received my fragrances packaged so well. Not to mention they all smell so delightful. They exceeded my expectations. I will be a returning customer.
Date of experience: February 15, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Akaash, we sincerely apologize for the broken fragrances you received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team