FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
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This company responds to reviews on average within 3 days
Very satisfactory. From the purchase to the normal shipping time and great packaging. Overall very good experience!
Date of experience: June 20, 2024
Personally I don't live in Canada or the United States and you guys don't ship to Scotland where I live. But luckily for me my family do live in Canada. I see your store promoted by a lot of YouTubers so thought I'd have a look. Was very impressed with the sales that was going on. I picked up 75ml PDM - Layton for around £102 GBP which is amazing as it's so expensive here even for that size. Anyway it arrived at my mothers 3-4 days later and I now have it here in my home in Scotland. I'll be sure to come back for more deals in the future.
Date of experience: February 19, 2023
I was introduced to this site by fragrance reviewers on YouTube and placed my first order a few weeks ago and a few weeks after that Im ordering my second order and this will be my go to site to get great deals. Customer service is fantastic and shipping is fast even coming from Canada! Ive already recommended Fragancebuy to plenty of my friends. Great site!
Date of experience: July 7, 2023
Nautica Voyage just simply agrees with my chemistry. I purchased 100 ml. Of Tom Ford Tobacco and vanilla and have had a few compliments on the fragrance, but nothing close to Nautica. I paid over $500 CDN for the Tom Ford and I was paying $85 for the Nautica until I found FragranceBuy. Now I pay 1/3 of the price shipped right to my house. Not a knock off either, but the real thing.
Date of experience: May 29, 2023
I've been ordering from this site for almost a year and it's been amazing. I will be ordering soon again
Date of experience: June 17, 2024
I had this fragrance stolen last year at the hotel, so J decided to pull the trigger back again on it's a very lovely tobacco fragrance and I was so hesitant on but I couldn't resist anymore it's really potent sand sweet it should be a blind buy for anyone
Date of experience: February 5, 2023
I always have a great shopping experience with Fragrancebuy.ca they are such an amazing company. Thank you to everybody at Fragrancebuy because they always strive to have excellent customer service, fast shipping, great product selection, and just a great experience.
Date of experience: January 4, 2023
The delivery was very quick which was nice. I had an issue with the product and let FracranceBuy know about it. I would get quick replies and they resolved the issue quite quickly. Their service lives up to their reputation.
Date of experience: March 7, 2023
I ordered Narciso Rodriguez for her gift box for my wife's birthday. Got the box earlier than the given time. Original perfume at much lower than the market price. Really happy with my experience. As always, fragrancebuy met my expectations. Happy to be their regular customer.
Date of experience: July 6, 2023
Fragrancebuy.ca has been my main go to fragrance online store for more than a decade now and I have never been disappointed with their customer service, their products and competative prices for them and to boot very fast shipping service.
Keep up the great job Fragrancebuy.ca.
Date of experience: June 9, 2023
I bought many about 6 fragrances from here and I saved a bunch on them, worth it. The most expensive one was oud wood from tom ford and saved about $30 on it, I think you save more with the clones/dupes
Date of experience: December 23, 2023
Same experience I've had with all the other purchases made,exceptional service,price was very good and delivery was fast.
Date of experience: July 20, 2024
Placed my name on the waiting list for an out of stock item. They notified me by email quickly when it was available. I made the purchase and as usual the sale was flawless and shipped within 2 days. Well done!
Date of experience: December 15, 2023
Completely satisfied with the professional service provided by Fragrance Buy.
After placing my order I was kept informed when it was shipped and when to expect delivery and within 3 days I had the item in my hands. The item was extremely well packaged and arrived in perfect condition. Fragrance Buy is dialed in and knows what they are doing, from start to finish the order and delivery process was seamless and fast. I will definitely be a repeat customer, there is no need to look at other online Frag stores, this is the place to buy from. Already attempting to make a couple more orders but at the moment the items are not in stock. Congratulations Fragrance Buy, keep doing what you are doing, Thank you.
Date of experience: May 5, 2023
Ive been a longtime customer and have always recommended you to family and friends when it comes to cologne and perfume purchases.
This is the second time my order has been sent to the wrong address and that ive had to go out of my way to get.
The first time was understandable but the second time, in good faith, i contacted you after receiving my refund despite having also received the package afterwards.
All im asking is for your good faith and professionalism in return. After making these continous mistakes, you then expect me to return it to fix your own mistakes which i would happily oblige had you at least offered some sort of apology outside of the lazy and easy apology message. It is a shame that this is all you have to offer for the inconvenience youve caused to a loyal customer.
Date of experience: June 15, 2023
The two products that I purchased were exactly as described. It is reassuring to know that I can purchase authentic, non-knock off fragrances at very competetive prices from FragranceBuy.ca. Packagaing and shipping times were both exceptional. I will definitely shop at FragranceBuy.ca again.
Highly recommended!
Date of experience: June 20, 2023
Great deals and great prices and great service Fragrance buy is the best place to go for your colognes
Date of experience: June 20, 2024
They had what I needed for a great price and free shipping love to shop with them
Date of experience: May 11, 2024
First time buyer, and I'm sorry to say that it was not a good experience at all. First, my order was delivered to the wrong address- this wasn't the company's fault. Eventually I received my perfume, but it was the incorrect perfume. I emailed customer service and they got back to me in a timely manner, however I was told that the tester I wanted was no longer available. I was given a few options which I was not happy with since none of the options ended and up with me receiving the perfume I ordered.
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2023
Great prices coupled with great packaging... most places don't take the time to make the package presentable. They even included a Montale sample of Arabians! Fragrancebuy ca is super quick, even for international shipping. Couldn't ask for a better fragrance site.
Date of experience: February 13, 2023
This fragrance exceeded all my expectations, fabulous and perfect for anytime especially this time of year. Fragrance Buy is my go to site for my fragrance purchases. Excellent customer service and the fast shipping is amazing! Thank you FragranceBuy!
Date of experience: October 7, 2023
I have been purchasing fragrances for years but really got in to fragrances over a year ago and Fragrance Buy is my go to site for selection, quality, and exceptional customer service. Thank you!
Date of experience: January 30, 2023
I was going to order from a different site then noticed the wait times on the order so I canceled and ordered from fragrancebuy instead and even after I miss ordered some product the people at FB helped me cancel that order and re order. I'm so happy with my purchase. Will be ordering again. Recommend to everyone.
Date of experience: April 7, 2023
I have placed several orders with FragranceBuy.ca, over the last few months. Each order has arrived in 3-4 days, and they have arrived in perfect condition. I am very happy with the service and will place orders as the "need" arises.
Date of experience: November 17, 2023
Xerjoff's Starlight is a stellar fragrance and I'm was overjoyed to see it in stock so i quickly pulled the trigger! The shipping was fast and the product/presentation was what you always come to expect from the stellar house!
Date of experience: June 13, 2023
I've been looking for the perfect scent for months now. I was so excited when I found exactly what I was looking for but shocked at the price. Needless to say finding it on frgrancebuy.ca made me so happy.
Date of experience: February 16, 2023
I placed my order for 6 colognes on Sunday the 22nd January 2023 which was delivered essentially 1 week later on Monday the 30th January 2023. The packaging was fantastic, and I even received a free sample cologne with my order which smells fantastic. The pricing on these colognes was better than any UK based discounter that I could find. Will definitely use these guys again. Thank you!
Date of experience: February 1, 2023
Great prices, easy online ordering, seamless delivery, wonderful experience! Received products quicker from your company than some online companies here in the US.
Date of experience: March 25, 2024
The bottle of Lattafa Suqraat EDP M 100ml is 100% FAKE. I sprayed 30 times on one arm. There was hardly any scent right away and in 10 minutes there was no scent at all. Shame on you for ripping off American consumers. I can only assume all your products are fake.
Date of experience: May 29, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Usha, we truly apologize for the incorrect fragrance being shipped out and the packing error that occurred, we provided a full refund upon return and we await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team