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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,065
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,132)

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Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (556) rewards program (35)
Thumbnail of user aarons1502
Canada
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Products arrived as described. Shipping a bit of a hassle but colognes are excellent quality at a better price.

Date of experience: July 24, 2024

Thumbnail of user jimmyd372
Canada
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I've ordered from fragrancebuy.ca,at least 30 fragrances, each time I've never had an issue. They're the best

Date of experience: July 21, 2024

Thumbnail of user phillipao1
Canada
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

Products are authentic and delivery is fast. They are my number one perfume discounter

Date of experience: July 11, 2024

Great Customer Service
September 20th, 2022
Verified purchase
• Previous review

Great customer service always. Delivery is always on time and excellent customer service is always provided. Will always choose Fragbuy before any other

Date of experience: September 20, 2022

Thumbnail of user andrewi555
Canada
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Fast delivery, quality products. The go to for my perfumes, a lot to choose from. Prices are better than brick and mortar shopping, and testers are available for almost all products.

Date of experience: April 20, 2024

Thumbnail of user sarguns
Canada
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Lovely fragrance and long lasting. Would highly recommend.

Date of experience: July 14, 2024

Thumbnail of user vv111
Canada
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Good prices, shipped promptly and received in perfect condition.

Date of experience: July 14, 2024

Thumbnail of user julioh102
Pennsylvania
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

My go to stop for the best prices and professional customer service I highly recommend everyone to buy all there fragrances from fragrancebuy #1 in the fragrance community!

Date of experience: March 23, 2024

Thumbnail of user sunnyl82
Canada
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Fragrancebuy has always been my go to place to buy. They have quick and reliable customer service. Delivery is always a pleasant experience and when there are challenges (hich are rare), they are always quick to resolve issues

Date of experience: March 26, 2023

Thumbnail of user mg1084
Canada
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Fast fulfillment and shipment. Product arrived in perfect condition and was everything I was hoping for. Thank you for having those hard to find items.

Date of experience: April 16, 2024

Thumbnail of user princeb69
Pennsylvania
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

The items ordered were all delivered perfectly. Great presentation! Will be ordering more in the future.

Date of experience: July 18, 2024

Thumbnail of user princeo37
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My Fragrance arrived earlier than expected. Everyone complimented me on the sweetness of the Fragrance. Lots of people have acquired the link from me.

Date of experience: April 25, 2024

Thumbnail of user nadiaa168
Canada
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Love buying from FragranceBuy.ca, their prices are unbeatable and have quick delivery service. I just love them, will always buy from them!

Date of experience: July 29, 2024

Love this Company
April 8th, 2024
Verified purchase
• Previous review

I've now bought 4 niche fragrances from FragranceBuy. Everything is legit and the shipping is very quick. I also love that the driver either calls or texts when package is being delivered. I will always buy my niche fragrances from them.

Date of experience: March 29, 2024

Excellent Service
January 8th, 2023
Verified purchase
• Previous review

This was my first niche purchase, great price and it was shipped quickly.

Date of experience: January 8, 2023

Thumbnail of user jenniferr2956
New York
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

So happy I decided to pull the trigger on this. I knew the scent was something I would like and was shocked at how well balanced it is for a cheapie. This is not an exact clone of BTFP it more like BTFP creamy vanilla cousin. Love it

Date of experience: January 25, 2023

Thumbnail of user chrisa1911
Ohio
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

It's a good place to buy frags but when you order, the shipping takes way longer than the FedEx app predicts. If it says you'll get it the 14th? You won't get it until the 20th or so. Every single time.

Date of experience: February 20, 2023

Thumbnail of user cynthiam3073
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Packaged well and arrived safely. I will purchase more in the future

Date of experience: August 17, 2024

Thumbnail of user williamb6808
Maryland
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Perfect experience, no complaints, fast and well worth it.

Date of experience: August 17, 2024

Thumbnail of user peterv1178
Canada
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Got delivery very quickly, product exactly as advertised

Date of experience: August 17, 2024

Thumbnail of user ryand1048
Canada
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

They had provided good service, fast shipping and threw in a free sample of a cologne i was looking to get, great experience will definitely be buying again

Date of experience: January 21, 2024

Thumbnail of user latisam1
Texas
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

I got my fragrances just as advised. They were both great and im very satisfied.

Date of experience: August 17, 2024

Thumbnail of user johnp7405
Canada
1 review
0 helpful votes
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January 27th, 2024
Verified purchase

Great retailer
Great service
Super fast shipping but I hate that they havent sent me a sample of any sort. I have ordered several times and nothing. Very disappointed.

Date of experience: January 27, 2024

Thumbnail of user dervonh
California
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

One just leaks if I put it on its side so that isn't too much of an issue but the other bottle's atomizer broke and leaked about 5% of the fragrance inside the box and now I have to place the atomizer on top of the bottle when I want to spray it

Date of experience: March 30, 2023

Thumbnail of user mariof176
Canada
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Was leaving in vacay and concerned about the delivery of the product, wrote an email to customer service and my shipment was prioritized. This is what I call delivering with excellence. You Rock.
By the way, Amber Oud blue Exclusive is fantastic, it's the best Layton clone. Do not confuse it with Amber oud blue edition, this one is a BDC clone.

Date of experience: December 9, 2023

Thumbnail of user stephenf1639
Florida
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

I have been looking to try a few different cologne houses. They had them in stock and at a good price. Very fast shipping once shipped. Will definitely be ordering from here again..

Date of experience: January 13, 2024

Thumbnail of user brianj1696
Washington
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Surprised to find quality Arab perfumes at reasonable prices in a North American store.
The delivery time was unreasonably long, but the product was authentic.

Date of experience: March 2, 2024

Thumbnail of user ginetteginam
Canada
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Small bottle found same product very much cheaper else where
Positive point product arrived sooner than expected.

* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 27, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hi Ginette-Gina, we sincerely apologize for the disappointment caused by our current pricing. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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